Great service, product was fairly priced and delivery was quick. Camcode will definitely be on our list for future label needs. We got some of their social distancing floor labels for tile and concr... Ver más
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Consulta las opiniones de los clientes
I've used Camcode for over 10 years and have never been disappointed. The products are high quality and always delivered on time. When I first started our relationship I knew nothing about barcode la... Ver más
I appreciate the patience your team had while we took forever to make our order but I was a little perturbed by how bad the first edit of our tags came out. The company name was completely misspelled... Ver más
La empresa ha respondido
I think the green tag is too dark put they are good. Our cleaning crew threw away our tags. $1300 down the drain, I went to reorder the exact tags and asked your customer service if they would giv... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Camcode sells durable barcode labels and other automatic identification and data capture (AIDC) technologies to help organizations track their assets and comply with item-unique requirements. In addition to barcode labels, Camcode provides services and software to help implement asset lifecycle management programs including label installation, inventory reconciliation, data management and label design/specification.
Camcode: Total Asset Lifecycle Tracking
Escrito por la empresa
- ISO 9001:2008 Certified
- Our goal is to help you improve your business processes through asset tracking. Using a full range of automatic identification and data capture (AIDC) solutions, Camcode has implemented thousands of asset tracking projects in a variety of industries across the globe. Our highly experienced team will help you deploy best practices in AIDC to track your assets and gain productivity and accountability within your system.
Información de contacto
18531 South Miles Road , 44128, Cleveland, Estados Unidos
- 800.627.3917
- sales@camcode.com
- camcode.com
4,3
Excelente
247 opiniones
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CAMCODE couldn't even get the correct…
CAMCODE couldn't even get the correct shipping address label on the correct box. Shipped our labels to another customer. Shipped their labels to us. Instead of having both customers return labels to CAMCODE for inspection and then sending to correct customer, CAMCODE insisted the customers ship labels to each other. If CAMCODE is ISO certified, isn't attempting to correct their mistake like this a violation of ISO procedures ?
Our company send the labels meant for US Technologies to them as instructed by CAMCODE. The labels were in perfect condition and shipped in the original CAMCODE box. Some of our labels were damaged while in possession of US Technologies. Since they were serial numbered, this presented an obvious problem to us. Various markings were put on internal packing about quantity problems (it appears). Labels were not sent to our company in the same box as CAMCODE had used.
We had to get a local vendor to custom setup and make two labels with specific serials. CAMCODE did not even offer ro reimbursement us for the $ 93.45 cost of the custom labels. We did receive an email for the sales person who handled our account (none of this is her fault) but not even a comment from "Customer Service". Their only correspondence was about making sure the other customer got their labels quickly. It appears since this was our first order, we are not important.
UNABARA CORPORATION
15 de octubre de 2020
Respuesta de Camcode
This is not something that Camcode is proud of and is not something that happens often, but we are human, and sometimes mistakes happen. We do apologize for the headache that this caused you and will be reaching out personally to speak with you about how we can make this right.
When we were made aware of the problem our customer service department researched which shipping locations the boxes went to, worked with UPS to create new shipments to move the packages back to the correct customer locations, and sent shipping labels to each customer asking them to label the boxes and put them in their shipping area.
At the time we thought that this was the best course of action to get each customer their package in a timely manner. Unfortunately, your package was damaged during the process.
We then did a root cause analysis and corrective action on the problem and re-trained our shipper on proper shipping procedures so that this does not happen in the future.
You are an IMPORTANT customer and we want to earn your trust back. We strive for the best possible customer experience and we hope that you will give us another chance in the future.
great experience
great experience. Walked us through the process and product meets our expectations
13 de octubre de 2020
Respuesta de Camcode
Exactly what we like to hear! Thanks for putting your trust in Camcode. See you next time.
We have had a great experience and…
We have had a great experience and everyone was very helpful. I would definitely recommend your services to others in the field.
8 de octubre de 2020
Respuesta de Camcode
Thank you very much. We are happy to have helped.
Camcode did a fantastic job helping us…
Camcode did a fantastic job helping us IUID Labels for a government contract. They were very knowledgeable and patient while guiding us through the process. The labels are perfect and exactly what our customer wanted. We will definitely use them again!
7 de octubre de 2020
Respuesta de Camcode
Happy we could help. See you next time.
I needed some Labels and I needed them…
I needed some Labels and I needed them in a hurry and Camcode was on top of it! I sent in my art work and the turn around was very Fast!
Thanks for everything.
24 de septiembre de 2020
Opinión espontánea
Respuesta de Camcode
Glad we could help you out. See you next time!
Looking forward to trialling the Asset Tag solution
Labels are great. Only issue I had was the quotations were provided in USD not AUD and it was slightly misleading.
17 de septiembre de 2020
Opinión espontánea
Respuesta de Camcode
I apologize for the confusion, we always want to be upfront with our customers. We will do better next time. Glad you like the labels!
I think the green tag is too dark put…
I think the green tag is too dark put they are good. Our cleaning crew threw away our tags. $1300 down the drain, I went to reorder the exact tags and asked your customer service if they would give a discount because the job was set up and approved. Customer service would not give a discount. I had to go to your salesperson to request a discount. I started looking at other companies because your indirect costs to set up the job would be all ready incurred. I feel customer service should be more customer friendly.
Best Regards
20 de agosto de 2020
Opinión espontánea
Respuesta de Camcode
We are sorry to hear about your tags being thrown away. I am happy that we could help you out with a new order. Thanks.
Excellent response time and service
Excellent response time to inquiries. Great customer service and fast turnaround.
Quality product with reasonable price point. Will be a repeat customer!
19 de agosto de 2020
Opinión espontánea
Respuesta de Camcode
Thanks Tonya! Glad to hear you were pleased with your experience. See you next time!
Excellent company to deal with
Excellent company to deal with. Order was placed & delivered within days. There were a number of questions regarding drawing content. These were dealt with immediately. Looking forward to dealing with them again later this year.
18 de agosto de 2020
Opinión espontánea
Respuesta de Camcode
Fantastic!! We look forward to working with you on the next one!
good job quick and precise
11 de mayo de 2020
Opinión espontánea
Respuesta de Camcode
Thank you. We appreciate your business.
Very professional
Very professional, great customer service and on-time delivery!!
1 de mayo de 2020
Opinión espontánea
Respuesta de Camcode
Thank you! we are happy you chose Camcode. See you next time!
Great service, Great Product!!
Great service, product was fairly priced and delivery was quick. Camcode will definitely be on our list for future label needs. We got some of their social distancing floor labels for tile and concrete. We used them on carpet and the adhesive works awesome on indoor/outdoor short pile carpeting!!
24 de abril de 2020
Opinión espontánea
Respuesta de Camcode
Fantastic. We love it when a plan comes together. Happy to help. Stay safe.
Great Job!
Great Job! Design and Customer service have been top notch!
21 de abril de 2020
Opinión espontánea
Respuesta de Camcode
We pride ourselves on customer service. We are so happy we could help you. See you next time.
Respuesta de Camcode
Great service is what Camcode is all about. Happy to help. See you next time.
Great service had final approval on…
Great service had final approval on decals before being made. and were perfect when they got here.
7 de abril de 2020
Opinión espontánea
Respuesta de Camcode
Fantastic. We love happy customers. Thanks for choosing Camcode.
Superb quality!
Came out exactly as we requested, the best fit for our company, thank you Camcode, Constructions PSB.
7 de abril de 2020
Opinión espontánea
Respuesta de Camcode
Awesome. Very happy to hear this. We look forward to the next one.
The order went great right from the…
The order went great right from the first contact with Camcode until the finished tags were shipped to our company. Great product and great people to deal with. Thanks.
6 de abril de 2020
Opinión espontánea
Respuesta de Camcode
Fantastic. We are so happy to hear that you had a great experience. We love our customers.
Missing labels and incorrect color…
Missing labels and incorrect color codes . Barcode quality on some rack labels are not solid and grey scale .
Sales and Customer Service - Good
Easy to work with
1 de abril de 2020
Opinión espontánea
Respuesta de Camcode
Let me first start by apologizing. This is not acceptable and we are looking into the issue right now. We value our customers and will do what it takes to make it right. We are going to reach out to you and make this right.
Great company to work with.
26 de marzo de 2020
Opinión espontánea
Respuesta de Camcode
100% agree. Thanks for your business. See you next time.
The communication from Camcode was…
The communication from Camcode was excellent. Prompt and complete answers to all my questions and solutions to meet my needs.
20 de marzo de 2020
Opinión espontánea
Respuesta de Camcode
Awesome. We are happy we could meet all your needs. Come again.
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