We've recently visited both the Chelsea Harbour showroom and Tiles at Source (indecisive is my middle name) and in both cases been blown away by the help we've received. Puja at CH, and Sarah at TaS h... Ver más
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Consulta las opiniones de los clientes
Alison in Hartley Wintney branch was a brilliant source of inspiration! She clearly knows the ranges so well. However what was really impressive - she quickly seemed to grasp what our own style and pr... Ver más
I stumbled across Ca‘ Pietra whilst undergoing a home renovation and we have ended up using them across our kitchen and utility extension, outdoor paving and bathroom. Their tiles are beautiful, high... Ver más
La empresa ha respondido
Ca Pietra use a company called Dx to deliver their samples..... an exhausting 4 days it has taken waiting to see if they would finally attempt to deliver 3 tiles to my door. At the cost of £22.80 in... Ver más
Información sobre la empresa
- Tienda de decoración e interiorismo
- también en la categoría
- Diseñador de interiores
- Fabricante de azulejos y baldosas
- Mayorista de piedra natural
- Proveedor de piedra natural
- Tienda de azulejos y baldosas
Escrito por la empresa
We are Ca' Pietra. A team of designers, makers and curators redefining the art of surface design. With a legacy spanning 30 years, we blend time-honoured techniques with boundless creativity, sourcing the finest materials from around the world to craft collections and bespoke creations that combine timeless elegance with contemporary flair.
Información de contacto
Stonebridge House, SN10 3DY, Devizes, Reino Unido
- 01380 735886
- sales@capietra.com
- capietra.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 14% de las opiniones negativas
Suele responder en menos de 1 semana
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I will place an order
Samples arrived quickly and were a reasonable size. Thank you, I will be placing an order once the bathroom arrives.

Respuesta de Ca' Pietra

Respuesta de Ca' Pietra
Tule turned up on second occasion and…
Tule turned up on second occasion and the cataordered has not appeared

Respuesta de Ca' Pietra
Beautiful tiles - colours may vary!
Beautiful tiles. I ordered two different styles of Ca'Pietra tiles - both were lovely tiles and easy to work with. However, one set were a slightly different colour tone to the sample tiles I was sent by post and saw in the showroom, which was slightly disappointing but still ok.

Respuesta de Ca' Pietra

Respuesta de Ca' Pietra
Customer service needs lots of improvement
Tile shop ordered my tiles company went into receivership I could get any help
From anyone I spoke to. Ordered all my tiles from this company was promised an email about sealing the terracotta tiles which never arrived. Had stucco blue loft pearl and arabasque tiles are beautiful but not impressed with any of the devices on every occasion I called.

Respuesta de Ca' Pietra

Respuesta de Ca' Pietra
It would’ve be a 5 star review but the…
It would’ve be a 5 star review but the 3rd party delivery company didn’t delivery on the day it was meant to (Friday). One of us had to stay home all day. Then rearrange the tiler as they were due Saturday. The tiles arrived Monday.
Besides that. Beautiful tiles and well packaged for transit.

Respuesta de Ca' Pietra
Beautiful tiles which look wonderful on…
Beautiful tiles which look wonderful on my wall thankyou
Great tiles
Great tiles, we were missing one from our order so ordered directly from capietra.
Great purchase
Great purchase. Really happy with the whole thing from start to finish, really quick and smooth delivery too. Wouldn’t hesitate ordering again.
Fast service
Fast service. Just ordered a sample but good quality item was dispatched and packaged well. Will be buying these tiles once our new bathroom is ready for them.
The choice and quality of the products
The choice and quality of the products
The delivery was quick and the delivery driver was very careful with the parcel
Lovely quality tiles and great customer…
Lovely quality tiles and great customer service, very easy to deal with when the tiles were damaged in transport! Thank you!
Off cuts and low quality tiles hidden at bottom of pallet
I purchased Castilan Limestone tumbled cobblestones from Ca’ Pietra after ordering some samples and liking the look of this tile. When they arrived there was a note on the crate warning to check the right item had been delivered as they couldn't be sent back once they had been laid. I looked inside the pallet and the tile looked just like the sample and the images on their website. It was only once I started to move the tiles from my front garden to the back that I realised something was off. While the tiles in the top row of the pallet looked like what I’d ordered, having a pleasing mixture of colours and lengths, the tiles underneath were smaller, with a rougher finish and lack of colour variation. They were thicker, without a tumbled finish, had a rough sandy surface and rotary tool marks on both sides (the kind you might see on the underside of some natural stone tiles left from manufacturing). Many were covered in dirt / sand. There were a few of the correct tiles in this second row interspersed but even these did not have the same size variation as the row above, mostly just being smaller. The impression this gave was that someone had put a few of the tiles I ordered on top to hide a mixture of smaller offcuts and lower quality tiles underneath. Given the disclaimer about returning tiles once they’d been laid, I could easily have just checked the top of the pallet and left the trades person who's putting down my patio to do their work, only to discover when it’s too late that the tiles were not what they seemed. It looked very dodgy, but I assumed it must have just been some unfortunate mistake. I contacted Ca’ Pietra to ask what was going on and heard back from the retailer (I’d purchased through a retailer partner of theirs, but I understand it was shipped directly from Ca’ Pietra) that Ca’ Pietra were claiming these were in fact the correct tiles. When I mentioned the rotary tool marks on both sides of the tiles, the retailer agreed it seemed off and said they’d try with Ca’ Pietra again. We’ll see what they say, but it’s the weekend now and the tiles are supposed to be laid next week. A situation I’d informed Ca Pietra about. Very disappointing and stressful.

Respuesta de Ca' Pietra
Samples arrived in time and the…
Samples arrived in time and the products looked beautiful and well.made
Great service
Very happy with the service provided and the communication regarding my tile order and very happy with the tiles.
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