The cooker extractor BUCH is fitted with LEDs. The packaging and information from Caple does not warn you that they are using extremely cold coloured LEDs. It was only when it was installed that we di... Ver más
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The cooker extractor BUCH is fitted with LEDs. The packaging and information from Caple does not warn you that they are using extremely cold coloured LEDs. It was only when it was installed that we di... Ver más
La empresa ha respondido
Very helpful and responsive. I have an old Caple unit that has a broken hinge. A few minutes on the telephone, a few photographs sent and within minutes I was sent links to where I could source th... Ver más
La empresa ha respondido
Emily in customer services has been first class in resolving the issues I have experienced. Prompt and reliable. However, I am concerned that the same part has failed frequently over the period of t... Ver más
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I contacted Caple about a product that was in my new house. Olivia in customer service was really helpful in identifying the product model from a photo and sent me the relevant manual as requested.... Ver más
La empresa ha respondido
Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.
Fourth Way, BS11, Bristol, Reino Unido
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A part fell off our kitchen sink, and the company responded swiftly and very kindly sent a replacement free of charge by post. Great service!

Respuesta de Caple
We came for an experience day as part of setting up our new kitchen showroom. Dan and Jo pulled out all the stops, spent the time showing us all the products and Jo cooked us a delicious 3 course meal, with goodies to take home! Thank you to them both and we look forward to working together moving forward

Respuesta de Caple
Had an experience day and both Dan and Jo were fantastic. Showed us all the products in detail and Jo cooked us up a storm! Delicious food! Thank you all and look forward to working with you all.

Respuesta de Caple

Respuesta de Caple
MKM Hartlepool
We use caple Caple with nearly every kitchen order and they are lovely to deal with, The sales team are always lovely to deal with and very helpful. Our Local Rep Phil is also very helpful and goes the extra mile to help.

Respuesta de Caple
Unbelievably fast delivery and great communications, great service all round

Respuesta de Caple
Attended the Caple Experience with a few colleagues on 03.03.26.
The showroom is absolutely stunning lots of inspiration photos taken, great selection of products out on display to interact with.
Lauren was a great host, terrific cook, and her product knowledge second to none.
Thanks to both Iain and Lauren for their hospitality was very much appreciated.
Would have loved helping with the meal and getting a true representation of using the sense premium ovens and going through the settings more hands on using the various functions, maybe something to think about in the future to make it more hands on and getting to experience working with the products at the same time.
All in all a recommended visit, have come away with lots of additional knowledge about Caple and its products.

Respuesta de Caple
Willow Neal is responsive & very accommodating!

Respuesta de Caple
Willow in Sales is very helpful and i have had a wonderful experience with her today.

Respuesta de Caple
The service I have had from Olivia has been brilliant. DPD failed to deliver for some reason but Olivia sorted it quickly with the item arriving a couple of days later. Thank you!

Respuesta de Caple
this is my 4th caple steem oven the first 2 leaked and damaged the cupboard the 3rd one lasted 12 years the first 3 were so109 when working brilliant i hope the new one so111ss last longer

Respuesta de Caple
From start to finish, the buying experience was easy and efficient. The oven works brilliantly and I'm very satisfied with my purchase.

Respuesta de Caple
An amazing experience day with Caple. Wonderful food made using fantastic appliances. Brilliant to see them in action and to be able to taste the results. Huge thank you to Nikki and Jo!

Respuesta de Caple
Hannah was brilliant, even spotted and corrected my mistake when ordering, thanks so much

Respuesta de Caple
I do not own a Caple product. I am writing this review to let everyone know that this company has great customer service. First of all, if you email them, someone will respond. I had a conversation with Olivia Howse, and although she was not able to help me because it turned out the sink in question was not actually a Caple product, she went above and beyond in her attempts to help. These days, that is very impressive. Rest assured that you will be in good hands if you chooses to work with this company!

Respuesta de Caple
Excellent and efficient service from Willow Neal

Respuesta de Caple
Good quality products, totally satisfied with the ordering, delivery and overall service.

Respuesta de Caple
I needed new strainer plugs and didn’t want cheap ones that didn’t fit and leak so decided to buy directly from the supplier of the sink
I needed 2 but bought 3 so that I didn’t have to pay postage and now have a spare. They came quickly packaged really well and I was advised all the way
A well run company

Respuesta de Caple
Honesty, a rapid response to customers, no quibbling from Caple about honouring their 5 year warranty, and a very efficient spare parts supply of ceramic inserts to taps. Extremely reliable

Respuesta de Caple
Have had an amazing kitchen, but then moved house so now I need a new one! So far I have replaced the oven and am hoping to get a whole new kitchen. Great appliances and the units are really good. Would recommend!

Respuesta de Caple
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