Very helpful and responsive. I have an old Caple unit that has a broken hinge. A few minutes on the telephone, a few photographs sent and within minutes I was sent links to where I could source th... Ver más
La empresa ha respondido
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Very helpful and responsive. I have an old Caple unit that has a broken hinge. A few minutes on the telephone, a few photographs sent and within minutes I was sent links to where I could source th... Ver más
La empresa ha respondido
I contacted Caple about a product that was in my new house. Olivia in customer service was really helpful in identifying the product model from a photo and sent me the relevant manual as requested.... Ver más
La empresa ha respondido
Having issues with ice up the back of the fridge and warm at the base I'd called to get a service booked. Emily instead helped troubleshoot the fridge and suggested a fix at home after I'd already gon... Ver más
La empresa ha respondido
I emailed the company and didn't wait long for a response. Polite helpful went out of there way to help. No questions asked I highly recommend this company outstanding amazing customer service. Thank... Ver más
La empresa ha respondido
Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.
Fourth Way, BS11, Bristol, Reino Unido
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Managed to find the part required to replace the broken part of my tap easily.
Order arrived very quickly

Respuesta de Caple
I had a warranty claim for a warming drawer and was booked for a second visit but had to cancel due to a death in the family. I totally forgot to re book by which point it had gone out of warranty but Caple still honoured the warranty and came out the next day Fantastic customer service.

Respuesta de Caple
Response time to a query on the website was very quick and my query was dealt with quickly and efficiently by Aaron. Very impressed and would buy another Caple product based on this.

Respuesta de Caple
Gill in customer service, was extremely helpful in assisting to source a small part. Nothing was too much trouble and she kept me updated with her progress. Whenever I have contacted the company they have always gone above and beyond to resolve any issue, however minor.

Respuesta de Caple
What an amazing couple of days at Caple. The products and equipment look and perform perfectly. What a welcome, food was delicious and knowledgeable friendly staff. Thank you.

Respuesta de Caple
Great day. Hearing and seeing how the appliances work in detail, and of course sample the food prepared by Jo. All amazing. Great people, great products.

Respuesta de Caple
Fantastic experience

Respuesta de Caple
Great visit to Capele today – a really informative and enjoyable time. The range of products on display was excellent and it was great to see the depth of quality and innovation across the range.
A special mention to Josh, whose cooking was fantastic – she really does wonders in the kitchen and made the visit even more enjoyable. Also a big thank you to Fiona, who is a world of knowledge and incredibly easy to do business with. Her insight into the products and the market was extremely valuable.
Visits like this really highlight the importance of strong supplier relationships and the value of working closely together.
We’re very much looking forward to continuing to build and grow our business partnership with Capele in the future.

Respuesta de Caple
Visited the Caple showroom and was treated to some excellent cooking and fantastic customer service

Respuesta de Caple
Response to our query with regard to the replacement part within minutes.

Respuesta de Caple
Excellent customer care from Hannah made sure I received the right product for my now obsolete Capel cooker hood. Highly recommended

Respuesta de Caple
Cant fault them at all.. delivery was super quick and communication was great..
Bins are excellent quality too..

Respuesta de Caple
Was invited to the caple experience and was impressed with their selection and service. Lauren was extremely knowledgeable and answered any questions we had. I wouldn't hesitate in recommending caple products

Respuesta de Caple
Had kitchen fitted two and a half years ago and Caple sink and tap was fitted. Recently the tap started dripping and as it was covered by Caples 5 year guarantee I contacted the firm for help. After sending a copy of the invoice and pictures of the tap Caple sent me a complete tap kit and I fitted a new cylinder which had been faulty. I cannot praise the firm enough for their customer service and the prompt delivery of the required items.

Respuesta de Caple

Respuesta de Caple
I ordered spare filters for our extraction fan. Placed the order over the weekend, received an update Monday morning and items despatched same day, with arrival on Tuesday. I am really impressed by the service and especially the comms from Willow, who made contact to make sure everything was correct. Really great service

Respuesta de Caple

Respuesta de Caple
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