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3,4
5 opiniones
No ha contestado las opiniones negativas
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After placing an order, I had some doubts about the authenticity of the site. I could not have been more wrong. A team member (Amel) provided great guidance and assurance to me. He changed the destination of the order which I had improperly specified. The order arrived ahead of schedule. It was accurate and extremely well packaged so as to avoid damage. Thank you Amel and Captain Caskwell!
I would leave zero stars if I could. Ordered a bottle of champagne to be delivered before X-mas. The order never arrived and I was never contacted. I had to reach out three times before I received the response that the order was lost in transit and they were out of stock on the ordered item. I'm not even sure that I believe this to be true. I have ordered from several companies over the years and have never experienced this. Needless to say, I will never use Captain Caskwell again.
I reached out when it showed my shipment couldn’t be delivered. Never got a response but then it was sent again a couple days later. When I got my shipment one of the bottles was not the one I ordered (which was the whole reason I made an order.) I reached out again. It’s been a week with still no response. They fit the pirate branding.
I was really worried when I ordered from this company since I couldn't find out a lot about them on the internet. I ordered seven bottles of Dom Perigon. They shipped it out right away and I got it within a week. Very happy. The only thing, which may matter to some is they stated 2015 and I received 2013. I will use Captain Castwell again. The price was $60.a bottle less than anywhere else.
I got a few bottles as gifts, needed assistance with address and they were very helpful. Got the order and everything was perfect.
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