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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Hi all.do all compass Camino 550s fall apart. mine has from new in 2017. The best thing I did was to sell it. On the day I sold it. It still had a leak from the rear top light. Should have named it Co... Ver más

Valorada con 1 estrellas sobre 5

Do all compass caravans fall to bits, i have been caravaning for over 40 years, had a new compass camino 550 in 2017, from then each year it has had some think fall off, or crack,

Valorada con 4 estrellas sobre 5

We picked our van up in July, throughout the team at caravans UK were helpful without being pushy. The controls on the site (coronavirus) were excellent. The day we picked the van up t... Ver más

Valorada con 1 estrellas sobre 5

Sale process was fine as was the handover. Had a problem with the submersible pump that was supplied with the caravan. Contacted Caravans UK who said I should use the old one that we also in th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de vehículos recreativos
  2. Distribuidor de casas rodantes
  3. Taller de reparación de vehículos recreativos
  4. Depósito de vehículos recreativos
  5. Tienda de insumos para vehículos recreativos

Información proporcionada por diversas fuentes externas

CaravansUK opened in July 2017, but had been conceived many years earlier, by Paul & Lisa – who wanted to create a caravan dealership that was a one stop shop and put the customer first. The team has quickly grown, along with the addition of a purpose built workshop. CaravansUK has also collected lots of customers along the way – many returning and happy to leave great reviews. With a real focus on the customer, CaravansUK utilises technology, normally reserved for high end car dealers, to provide information and reassurance, throughout the buying process. Based on the side of the A1, between Worksop and Retford, we are easy to get to and visible from the road.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

Todas las opiniones

(38)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

This is the second caravan we've…

This is the second caravan we've bought from caravan UK very helpful and they leave you to look around no pressure excellent and would buy from them again thank you Lisa Paul April and David

3 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

satisfied caravaners

peter and elsie abel we have had several trips out with our caravan now and are very happy with it,collecting it from caravans uk was pleasant and easy experience having seen the video of our purchase helped us and the final hand over straight forward ,gas fittings were changed over and number plate attached and off we went,coffee and a chat with the team was usefull . the 12 month warranty gives peace of mind .very happy'

3 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely faultless

Absolutely brilliant. Very knowledgeable staff and no pressure to buy. A faultless service! We will definitely be back next time we upgrade!

1 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Leaking Lunar

They sold me a leaking Lunar which was very disappointing. On the positive side they did fully refund me

1 de septiembre de 2020
Opinión espontánea
Logotipo de CaravansUK

Respuesta de CaravansUK

Hi Roy,

Thank you for sharing your feedback. We’re sorry your experience didn’t match up to our usual expectations on this occasion.

We were disappointed to see that this did slip through the net. As a result of this we have further tightened up on our procedures since the last time you visited us last year. And as you have mentioned as a token of our apologies, we provided you with a full refund of the caravan.

Sorry again for the inconvenience that this may have caused.

Kind regards,
CaravansUK

Valorada con 5 estrellas sobre 5

Fantastic friendly service

Fantastic friendly service. There was always someone on the end of the phone to answer queries. Very reasonable prices and a great starter pack to start you off. The personalised training video was so helpful as this was our first caravan. Would highly recommend them to anyone considering buying a caravan.

28 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Total satisdaction

Well, what can I say?
Lovely people work there, I have not received such ' complete' service from any other sales organisation before. We looked at starting caravanning and received total unbiased advice, even recommending a used product which was reasonably priced as a starter.
Then the support service after we bought it kicked in and every one from reception to mechanics seem to care about you. FANTASTIC.
Total package for us all on one site , when we upgrade it will be UK caravans.

25 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have used this company before and the…

Have used this company before and the service received from all the staff was excellent. Nothing was to much trouble for them explaining everything in simple terms will continue to use them in the future and will recommend them to friends

25 de agosto de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Lunar Qasar 564

We picked our van up in July, throughout the team at caravans UK were helpful without being pushy. The controls on the site (coronavirus) were excellent.

The day we picked the van up the chap who dealt with us couldn't have helped more made sure we went away all set up and confident in towing the van away.

Would have scored caravans UK 5 however when we arrived at our destination we found the cutlery draw had the same spilt tea in it and on lifting the the roll up carpets there was dirt line where they had been.

Basically the van hadn't been cleaned since we viewed it originally and this was quite disappointing.

20 minutes later all cleaned and happy again

I would buy again from Caravans UK but they do need to deliver in all aspects. In the current climate especially in regards to cleaning the interior

good company

Carl Burwell

25 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a couple of holidays now in our…

Had a couple of holidays now in our Bailey Saville, couldn't ask for a better caravan that suits our needs. Hand over video has been a great help in setting things up. Enjoyed the complimentary bottle of fizz on our first night away.
Thanks to a great team for a smooth purchase and handover. Happy caravanning ahead.

25 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely place very friendly staff…

Lovely place very friendly staff nothing was to much trouble. You could take as long as you wanted not all over you. Pushing for a sale will definitely recommend them to anyone I know.

29 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. All off them are so friendly and helpful. Wilk be going back for anything else we need .

22 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We would highly recommend Caravans UK

We would highly recommend Caravans UK. Paul and Lisa were fantastic from our initial email to the collection of our new caravan today. Nothing was too much trouble even with the covid restrictions.

The service you receive is outstanding and you can tell they are genuine people who care about the customer and their needs.

22 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything thing with the sale was…

Everything thing with the sale was smooth,easy and no problem at all. From going to view the caravan to collecting it we was kept in the picture through the whole process very happy with it all and will be recommending to family and friends and will be using again.

8 de junio de 2020
Opinión espontánea

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