It pains me to do this because we love the product so much, but this last experience was horrendous and we will not be buying from them again. They’ve clearly been sold or are running their stock down... Ver más
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Consulta las opiniones de los clientes
Absolute scam. Someone higher up needs to get involved in taking this website down. It’s obvious that this company is directly scamming people out of their money. Don’t have your car freshener you bou... Ver más
I placed an order on October 3rd and still haven’t received it. I’ve sent two emails, but I haven’t received any response from them. There is no sign of the order, no refund, and absolutely no communi... Ver más
I was uncertain about purchasing this thinking it wouldn’t smell like the perfume at all, boy was I wrong! It’s 100% exactly the same as black opium and my car smells amazing! It’s as though I’ve spra... Ver más
Información sobre la empresa
Escrito por la empresa
The U.K.'s leading luxury car freshener brand as seen in GQ, Vogue, TopGear & AutoExpress. Our oil based air fresheners are inspired by some of the most exclusive perfumes, aftershaves and ouds. Give your car a touch of luxury. Free U.K delivery - Worldwide shipping available.
Información de contacto
Unit 10 Saracen Way, PE1 5WS, Peterborough, Reino Unido
- contact@carcologne.co.uk
- carcologne.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered over 3 weeks ago
Ordered over 3 weeks ago, emailed them and was told my selected order was not in stock and to tell them which other fragrance I wanted, did that and still not recieved anything, I have emailed them again only to be ignored constantly, don't order of this company awful service
I placed an order with this company…
I placed an order with this company over a week ago emailed them twice to find out were the order was and as yet they haven’t had the common decency to answer my emails poor customer service
Diffuser - so far so good
I ordered a diffuser on the weekend, i received shipping tracking on monday and arrived today (wednesday)
Small little bottle looks nice and smells good (not a strong hit!)
Despite the bad reviews, i had no problem. I will probably order another 1 for the other car.
Awful customer service
Awful customer service. Scents don’t smell the same and the air fresheners ruin your plastics on your rear view mirror with the chemicals used
The order never arrived
The order never arrived, the seller is in the UK but does not inform you loud and clear beforehand that YOU will have to pay extra import tax at customs. Trying to contact them is completely useless because they ignore you. But they are sure to spam you every other week via Email, via phone that you should buy more from these scammers.
Wrong product sent - no correspondence
I have previously ordered from this company and was very impressed. Recently reordered the same product but to have received a completely different scent to the one I ordered. I emailed the company via there website and through my email but have had to reply. Disappointed!
Great customer service & product
Great products & great customer service. Always a prompt delivery and been helpful with any queries and after sales
Great cologne
I had a slight problem with my cologne bottle ,got in touch and was sorted next day. I have to give 5 stars for their product's and 5 stars for their costumer service highly recommended.
i was sent the wrong item in the post
i was sent the wrong item in the post, i received the savore air condition spray instead of the dry mist, i put in a complaint on the customer support and have heard nothing back as of yet it has only been a couple of days but just thought itd be a-bit quicker.
Nothing special for the money
Nothing special for the money. Can hardly smell the air freshener. Really disappointing for the price point.
Amazing longlasting fragrances
After finding car cologne on Instagram, I decided to try their Dior savauge inspired card freshener. So I ordered 2 of the savore card fresheners. My order arrived and I couldn’t wait to get one in the car. Omg the smell is amazing! exactly like Dior savauge. The best thing is, it’s not overpowering you and it lasts unlike other car fresheners I’ve had in the past. I’m definitely going to be ordering again in the future. Very easy website to navigate, simple ordering and paying system, amazing longlasting fragrances and fantastic customer service. Honestly stop wasting money on cheap tacky air fresheners, and get these fragrance inspired card fresheners, you won’t be disappointed!. 5⭐️s.
Great products and customer service
Great products and customer service, best scents out there!!!
Not good enough!
I have only bought the standard car diffuser (and not the electronic one that seems to have caused many issues for buyers). The product itself is good but pricey. My main issue is that the company uses Royal Mail for delivery which is a HUGE negative in my book. My last order was despatched using Royal Mail 48 hour tracked. The package only arrived 6 days later! This is not the first time this has occurred. I have highlighted this to the company more than once but they persist in using one of the worst delivery services. Unfortunately, 'you are only as strong as your weakest link' which means a poor review for Car Cologne!

Respuesta de Car Cologne
Best cologne always
Always worth the price with every products they produce, been using them for the past 2 years and will never use any other company again.
Good scent for the car
The best product on the market…
The best product on the market personally, Iv tried many in my time but car cologne is top tier. As a smoker refresh’s my car each and every time.
Don't buy the mist diffuser
I purchased the fragrance mist diffuser for my car as it looked a great product.
I ordered it no issues with delivery.
I charged the product as per instructions and it initially worked perfectly then it stopped putting the fragrance out the very next day a complete waste of money.
I emailed them and they took days to reply and now heard nothing I will be binning this product.
All good with products and shopping experience running good as per star rating given
Everything running smoothly and correct when ordering ,no problems

Respuesta de Car Cologne
Perfect for you car i definitely…
Perfect for you car i definitely recommend
Update regarding my previous post
Update regarding my previous post, just to re-enforce my suggestion never to use this company.
On posting my first Trustpilot entry, the company denied I had been a customer of theirs however after forwarding proof of my purchase, my post was allowed to be published.
They then agreed for me to return the faulty diffuser. This was done well before Christmas however, many emails later, I had a response from Car Cologne at the beginning of this week apologising for they delay but they were waiting for new stock. This would indicate that the diffuser I returned was in fact faulty.
Yesterday, I recieved a parcel from Cat Cologne and on opening it found that it is the original faulty diffuser I retirement to them as it had a small mark on the base that I put on it for just this reason.
Low and behold, after testing this, it is still faulty and the company have merely kept the faulty goods and then returned them to me.
This is the level of company your dealing with, if your lucky to get a diffuser that works, then I'm sure customers will be happy however, for those of is who have any issues are fighting an up hill battle to get any sense from Car Cologne customer services.
They lie, by saying they are waiting for new stock when they are just delaying dealing with my issues.
They lie, they are sending a replacement when they don't and end up reporting the original faulty item, so faulty.
As previously stated, there are many other companies that do similar or better car Diffusers so I would seriously consider using them before using Car Cologne.

Respuesta de Car Cologne
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