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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic service, ever member of staff are very helpful I have been using Cardoc for many years

Valorada con 5 estrellas sobre 5

First time I used Cardoc for a service and cannot express how happy I was with Mahesh and his team. The service was carried out on timely basis, infact I wasn,t expecting to have it completed and soon... Ver más

Valorada con 5 estrellas sobre 5

Clear explanation of work required, Likely timescales and firm costs quoted before the work began. Car returned having been cleaned inside and out (it needed it). Staff well presented, knowledgeabl... Ver más

Valorada con 5 estrellas sobre 5

Initial enquiry handled promptly and clearly. Car accepted next working day, diagnosed and spare part ordered, under advice to me. Repair completed following day. Problem solved, and price very fai... Ver más

4,9

Excelente

TrustScore: 5 sobre 5

163 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(163)

17 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Hi Paul

Hi Paul,
Thank you for your email. I must say I was extremely disappointed with the service I received from Cardoc and I promise never to use you again and would be happy to convey that statement to anyone asking my experience of your company. I was told that a diagnostic test on my car would be done, and if I decided to have the work completed by yourself that the diagnostic amount would subtracted from the total cost. THIS WAS NOT DONE, and the service manager said that this was never the case which is a COMPLETE LIEl, as this was the main reason I went ahead with the test, the information given to me I already knew and was more interested in having this work completed.

Dave

5 de septiembre de 2023
Opinión espontánea
Logotipo de Cardoc

Respuesta de Cardoc

Dave,

Thank you for your review.

The reason the diagnostics was not going to be deducted from your repair invoice was simply because you wanted to have the repairs carried out a few months after the diagnostics was completed. If you were to of had the repairs carried out the same day as your diagnostics or even rebooked it for the same week you would have received the deduction.

We hope in the meantime you found a garage who was able to satisfy your requirements and carry out the recommended repairs on your vehicle.

Cardoc

Valorada con 5 estrellas sobre 5

MOT for my BMW X5 450E

MOT for my BMW X5 450E, Booking was simple and easy, on the day I was thoroughly informed of each steps and pleasant experience while I waited in reception sitting area, after MOT was completed the staff came out and pointed out few advisory points that I may need to look in to within a year, all in all a great experience and excellent customer service, ThankYou San.T

1 de septiembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wheel Alignment… Seriously!!

I phoned for a quote for front wheel alignment on a small Honda... quoted £90.00. Seriously!
As a positive... he was polite and he managed not to laugh when he told me the price (hence two stars, not one).

16 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great!

Great!
I was greeted pleasantly on arrival, the work was completed faster than expected and I was contacted by phone to let me know when the car would be ready.
To make things even better, on arrival, I found that the car had been valeted on the house.
Not cheap, but a fair price for a really trouble free, professional and relaxing experience.
How refreshing!

29 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

They truly deserve a 5 star rating…

They truly deserve a 5 star rating purely because of the level of service and customer care.

Had to urgently get my MOT done for my car and got it booked with them.

They were so prompt ,efficient and so professional in there work. They guided me to rectify the problem with the faults in the car and once rectified, the car passed the Mot.

Good job lads !!!

Definitely going there again.

4 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

UPDATED 2/10/25 A genuine garage!

My Yaris needed an MOT and i didn't want to drive 30 miles to my usual garage. I looked up CARDOC which was only 8 mins. away from where i was staying at the time and they had good reviews. ... Oh my goodness, i didn't realise garages like this still exist. They were very friendly and booked me in very quickly. When i arrived, they started on my car within 10 mins. The best part is, my 21 year old Yaris passed with no problems at all, which shows how honest they are. As i'm sure a few garages, who will be nameless, might have come up with a couple of items.
This is a professional garage with friendly staff and enough mechanics to deal with any car and i have to say, i do highly recommend them!
Update 5/10/25:
Such a good experience recently. My 23 y/old Yaris red battery light and overheating light came on, so drove for 15 mins. to get it to somewhere i could stop. Found the drive belt had shredded and radiator fluid everywhere. Phoned CarDoc who said if i can get the car to them, they would do what they can to help. The AA arrived just 30 mins. later after my emergency call, which was brilliant and after one look realised it would have to be recovered. He loaded up my car straight away and took me the 9 miles to Cardoc. I gave them the keys with permission to do whatever it takes to get my car back on the road even asking them to replace the other belt as well. I trust them completely, as they are a totally honest garage. As i'm a carer my car is so important to me. ..... 3 hours later my car is ready to collect. Thanks to the AA and especially Cardoc, my nightmare is over. The price charged was so much less than expected, they even cleaned my car topped up fluids and shined the tyres!!! This year my car passed the MOT. How's that for service! Yep, a genuine garage, thanks guys.

24 de febrero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

All good

All good, no issues. Cardoc are polite and prompt. Plan to use again

13 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant.

This was my first time using these guys, and I cannot recommend them enough. Top-tier professionalism with no messing about. Very efficient and couldn't be more helpful.

Dropped the car off to them one morning, had it back the next afternoon.

I hope not to have any care issues in the near future but if I do, this is where I'll be.

11 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

MOT for my car

Booked my car in for a while you wait MOT. All very polite and efficient. Added bonus seeing your car up on a ramp through the glass wall of the reception area!

10 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly, helpful and efficient

Contacted Cardoc on Friday to enquire about wheel alignment. They replied to my message within minutes and were able to book me in the following day. The service was great, friendly greeting on arrival, timely work with an explanation of what was done after. Price was good too. Will use them again when I need to. Thank you

15 de mayo de 2022
Opinión espontánea

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