Everything went very very well. I am and was extremely pleased with the amount of customer service I have recieved with Carebox. The entire process is fast and I have no hidden priced or extra fees.... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I liked the provider. She was professional and pleasant and very easy to talk to. I did not feel rushed and she made sure I understood the process. She was knowledgeable and showed a vast amount of p... Ver más
La empresa ha respondido
I received a call saying they had a certain range of strengths --- when I talked to a practicioner they said that was wrong-- -they only go up to 11 or so instead of the industry standard. Had I known... Ver más
La empresa ha respondido
Speaking to a person that is live and not AI all questions just answered if I need to ask a question I can talk directly to someone that answers them. The response was fantastic.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Care that's delivered to YOU. That's the promise behind CareBox, a telehealth platform making medically guided weight loss accessible to every American, regardless of socioeconomic background. Patients connect with licensed providers who prescribe personalized GLP-1 treatment plans using semaglutide or tirzepatide, shipped straight to their door. Plans start at $79/month with no long-term commitment. Getting started takes minutes: a 2-minute online intake, a provider review, and if medically appropriate, treatment begins with ongoing clinical support.
Información de contacto
Estados Unidos
- support@carebox.org
- carebox.org
4,5
Excelente
48 opiniones
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The staff is great
The staff is great. They call you and make sure you understand everything
25 de agosto de 2026
Opinión espontánea
Respuesta de Carebox
Thank you for the kind words! We’re so glad to hear that our team was helpful and took the time to make sure everything was clear. We truly appreciate your feedback!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Quick and easy
Practitioner was on time and friendly. Thorough chat. Fit into my busy schedule
25 de agosto de 2026
Respuesta de Carebox
Thank you for the wonderful feedback! We’re so glad to hear your appointment was quick, easy, and fit well into your busy schedule. We appreciate you sharing your experience and are happy to know you had a great experience with your practitioner!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
She was very thorough
She was very thorough. I felt she was wanting me to be successful.
24 de agosto de 2026
Respuesta de Carebox
We’re so glad to hear that your experience was thorough and that you felt supported throughout the process. We truly appreciate you taking the time to share your feedback!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Respuesta de Carebox
We’re glad to hear your order was easy and straightforward to process. We truly appreciate you choosing CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Just placed my first order
Just placed my first order. I’m looking forward to get started. Each individual that I have had corresponding with has been most helpful and supportive
24 de agosto de 2026
Opinión espontánea
Respuesta de Carebox
We’re so glad to hear that everyone you’ve worked with has been helpful and supportive. We’re excited for you to get started and truly appreciate you choosing CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Seesuperior service survey comments
See survey comments
Outstanding customer service and support from a very knowledgeable and professional RN., NP. Impressive!
23 de agosto de 2026
Respuesta de Carebox
We’re so glad to hear you received outstanding support from our knowledgeable and professional clinical team. We truly appreciate your kind words and are happy to know you had such a great experience with CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Respuesta de Carebox
We’re glad to hear your experience was quick, simple, and straightforward. We truly appreciate you choosing CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Went smooth and very easy
21 de agosto de 2026
Respuesta de Carebox
We’re so glad to hear everything went smoothly and was easy for you. We truly appreciate you choosing CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Great customer service and follow up
Great customer service and follow up
19 de agosto de 2026
Opinión espontánea
Respuesta de Carebox
We’re so glad to hear you had a great experience with our customer service and follow-up. We truly appreciate you choosing CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Just placed my first order
Just placed my first order. So far so good! Easy and very quick experience!
19 de agosto de 2026
Opinión espontánea
Respuesta de Carebox
We’re so glad to hear your first order was an easy and quick experience. We really appreciate you choosing CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Respuesta de Carebox
We’re so glad to hear that your first call was a positive experience and that our team member was friendly and helpful. We truly appreciate you choosing CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Very Professional
I just felt 2 weeks since I paid and did not get my meds yet. But my provider was very nice and professional.
18 de agosto de 2026
Respuesta de Carebox
We’re glad to hear your provider was kind and professional. We also understand how frustrating it can be to wait for your medication, and we appreciate your patience and understanding.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Unlike some companies they called me…
Unlike some companies they called me immediately set my appointment and answered all my questions. Impressed so far
18 de agosto de 2026
Opinión espontánea
Respuesta de Carebox
We’re so glad we could get you taken care of quickly, get your appointment set up, and answer all your questions. We really appreciate your kind words and are excited to be part of your journey!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Short and helpful.
17 de agosto de 2026
Respuesta de Carebox
We’re glad we could make your experience short, simple, and helpful. We truly appreciate you choosing CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I had a wonderful experience with Ariana
I had a wonderful experience with Ariana at Care Box. She was polite, professional, and took the time to answer all of my questions thoroughly. I truly appreciate her kindness and willingness to make sure I understood everything. I’m looking forward to continuing this journey with Ariana and Care Box and seeing what’s ahead!
17 de agosto de 2026
Opinión espontánea
Respuesta de Carebox
We’re so happy to hear that Ariana was polite, professional, and took the time to answer all of your questions thoroughly. We’ll be sure to share your kind words with her! We truly appreciate you choosing CareBox and look forward to being part of your journey.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Excellent background and health…
Excellent background and health questions by the nursing coordinator
13 de agosto de 2026
Respuesta de Carebox
We’re glad to hear you had a great experience with our nursing coordinator and felt that the health questions and background review were thorough. We really appreciate you taking the time to share your feedback!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
My nurse practitioner was very…
My nurse practitioner was very professional & was willing to answer any questions that I had!
15 de agosto de 2026
Respuesta de Carebox
We’re so glad to hear that your nurse practitioner was professional, helpful, and took the time to answer all of your questions. We really appreciate you choosing CareBox and sharing your experience!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I'd like the company to have better…
I'd like the company to have better communication within itself.
12 de agosto de 2026
Respuesta de Carebox
Thank you for sharing your feedback. We’re sorry to hear that our communication didn’t meet your expectations. We understand how important it is for our team to be on the same page and provide clear, consistent communication throughout your experience.
We’re always looking for ways to improve, and we appreciate you bringing this to our attention.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
GLP-1 Never Sent
Carebox had already billed my bank card but has not sent my subscription 8 days later. Please do not waste your time. I got 2-3 emails each day but no GLP-1. If they are out of medication, then Carebox needs to be transparent. My welcome said that medication would arrive within 5 days. I’m still waiting. I don’t have time to waste. I’m getting myself together. If you are on a similar journey, then you may want to avoid this vendor!
6 de agosto de 2026
Opinión espontánea
Respuesta de Carebox
We’re very sorry to hear about your experience and understand how frustrating it must be to be waiting for your medication, especially after being provided an expected delivery timeframe. We take concerns around medication and shipping timelines very seriously, and this is not the experience we want for our patients.
We’d like the opportunity to look into this immediately and understand what happened with your order. We’ve reached out to request additional information so we can identify your account and investigate the status of your medication.
Once we’re able to locate your account, we’ll work to get you a clear update and address any issues as quickly as possible. Thank you for bringing this to our attention.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I was very skeptical at first
I was very skeptical at first, unsure, but I am pleasantly surprised how attentive and informative my coach and the online support, the emails checking in on me has really eased my mind completely. I did receive my medication one week ago, first dose no problems, hope it stays that way.
13 de agosto de 2026
Opinión espontánea
Respuesta de Carebox
We completely understand being skeptical at first, and we’re so happy to hear that our team, your coach, and our ongoing check-ins have helped put your mind at ease. We’re also glad to hear your medication arrived and that your first dose went smoothly!
We truly appreciate you trusting CareBox and look forward to being here to support you along the way.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
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