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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Monjur was very helpful with the booking. He explained everything I needed to know. There was a problem at the hospital with collecting Paula but the guys were patient and polite and got Paula ho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I used Care Safe as I needed to be decanted from my fourth floor flat to temporarily accommodation following a prolonged lift outage in my building. I have mobility issues and can’t use stairs. It w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was our first time using this type of service. The person I spoke to was very helpful and explained everything clearly. The driver was great. He was very careful in assisting my husband into t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently had to make a booking to take a very elderly, unwell lady - a wheelchair user - to a hospital appointment in central London. I found the booking process thorough and helpful, and they took... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de asistencia médica a domicilio
  2. Consultor de salud
  3. Cuidado de personas mayores
  4. Servicio de ambulancia
  5. Servicio de análisis de sangre
  6. Servicio de taxis

Escrito por la empresa

Care Safe: Elevating lives with technology-driven care at your doorstep. From reliable wheelchair access, ambulance transportation, personal care, and remote medical monitoring all in one place. No more long waits for a GP appointment or blood tests; Care Safe covers you at your convenience.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(139)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Eqbal was amazing

Eqbal was amazing. Kind, and patient. He really knows how to take care of his clients and was very reassuring.

11 de octubre de 2025
Opinión espontánea
Logotipo de Care Safe

Respuesta de Care Safe

Thank you so much, Sophie, for your invaluable feedback. Our team members are expertly trained to provide personalised care for each of our service users. We truly appreciate your support and look forward to the opportunity to serve you again in the future.

Valorada con 5 estrellas sobre 5

Would recommend

From the first phone call which was answered promptly and professionally to the delivery of my Aunt to her new care home everything went smoothly, exactly as hoped for.
The courteous driver Sayduz and the carer Ashik were lovely and very careful with my aunt.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you, Ana, for your thoughtful words. Your encouragement truly inspires us to enhance our services for dedicated individuals like your aunt. We are committed to making a positive impact in the lives of those we serve.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Mum was transferred from West Bromwich to London very safely. Both safe driver and carer, were really helpful and very professional.

4 de octubre de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you so much, Dinaben, for your inspiring words. Your encouragement truly motivates us to strive for excellence with every opportunity.

Valorada con 5 estrellas sobre 5

Care Safe Extremely Safe

This is the first time I have used Care Safe and on my experience I would thoroughly recommend them .

I used them to transport my 95 year old mother from her Care Home to my house some two hours forty five minutes away , she is wheelchair bound . They provided a carer as well to be with her and she arrived extremely happy with the journey she had had . They were extremely caring and attentive on the journey and a very good driver she said . I found both the carer and driver to be most professional. They called me to let me know she was onboard and were leaving .

I would therefore thoroughly recommend this company for someone needing to transport an elderly person travelling on their own.

4 de octubre de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you, Claire, for your thoughtful words and invaluable feedback. We are dedicated to ensuring that every service user receives the highest level of care they deserve, whether it’s for transportation, personal care, or clinical services. Your support reinforces our commitment to excellence in everything we do.

Valorada con 5 estrellas sobre 5

Safe transport from hospital to destination.

I received really great care and attention. I was really well strapped in and had a trouble
free time. The driver had real
patience and we managed our destination despite problems.
I didn't expect to feel so well after that long a journey. Thanks a million!!

2 de octubre de 2025
Opinión espontánea
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Respuesta de Care Safe

Hello Julienn. Thank you very much for your kind words, it means lot to our team, who always go that extra mile to make sure all our services are safe and secure for everyone. We offer doorstep personal care, clinical services (including blood tests), and remote medical monitoring. Please let us know if you need any of these services in addition to our transportation services.

Valorada con 5 estrellas sobre 5

I booked Care Safe to transport my…

I booked Care Safe to transport my elderly mother to a care home.
They came early, had all the right equipment and treated my mum with care, respect and humanity.
They were excellent, would definitely recommend.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you, Alan, for your kind words. We do offer personal care and other doorstep clinical services. Do let us know if you require any of them for your mother. Assuring you of the best services.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. The driver was so kind & thoughtful with my Dad. Even had a follow up call to check everything was ok. Will definitely be using again & highly recommend.

9 de septiembre de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you, Ellie, for your kind words. We not only offer transportation, but we also make sure they are safe for everyone. We will be looking forward to serving your Dad again.

Valorada con 5 estrellas sobre 5

Naidj the hero

Naidj who was our driver was the epitome of kindness , professionalism and compassion . His personal approach made an extremely challenging situation with my Aunt much much easier . He accompanied us all the way to her new care home room . I cannot praise this company highly enough .

29 de agosto de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you very much for your kind words. Everyone makes money out of the business, but all our team members are trained to do beyond their limits, so they can make sure all our service users get the best services always, whether it is transportation, personal care or any clinical services. We continually challenge our limits.

Valorada con 5 estrellas sobre 5

excellent

excellent, courteous and supportive driver Niag - perfect driving - well recommended Thank You

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you very much for your kind words.

Valorada con 5 estrellas sobre 5

“I had a great experience with my…

“I had a great experience with my driver, Md. Ekbal Hossen. He was polite, professional, and very punctual. The cab was clean and comfortable, and he drove safely throughout the journey. I truly appreciated his helpful attitude and excellent service. Highly recommended!”

29 de agosto de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you, RaghuRam, for your kind words.

Valorada con 5 estrellas sobre 5

Amazing service, use them!

Amazing service, very good price, will use you again! I needed a Private Ambulance within 3 hours and they delivered. Everything was straight forward, easy and the driver could not have been more helpful, charming or professional. Thank you! I was so impressed, I have passed your details onto the hospital so that they can share them with others in need.

13 de agosto de 2025
Opinión espontánea
Logotipo de Care Safe

Respuesta de Care Safe

Thank you very much, Mrs. Nix. Your kind words mean a great deal to us and serve as a source of inspiration for our entire team. We are dedicated to ensuring all our service users receive what they deserve, whether it be bed-to-bed transportation, personal care at home, clinical services at your doorstep, or remote patient monitoring. We strive to ensure that everyone receives the services they need without experiencing long wait times or multiple phone calls. Just one call, and we will ensure you receive the best health and social care right at your doorstep.

Valorada con 5 estrellas sobre 5

Absolute care taking my mother in law…

Absolute care taking my mother in law home. Efficient service. Driver explained safety awareness and took my mothers well being as the upmost importance.

13 de agosto de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you, Shelley, for your valuable feedback. It means a great deal to our team.

Valorada con 5 estrellas sobre 5

Transferring a 93 year old relative…

Transferring a 93 year old relative from their home to a care home , was made a lot easier with the help & compassion of our driver .
Would definitely recommend this company.

13 de agosto de 2025
Opinión espontánea
Logotipo de Care Safe

Respuesta de Care Safe

Thank you Diane for your valuable feedback. All our services are designed for our vulnerable family members, including transportation, personal care, clinical services, and remote monitoring. We offer every service directly to the doorstep of our service users in a manner they prefer. Please let us know if anyone needs these services.

Valorada con 5 estrellas sobre 5

It was a reasonably urgent request

It was a reasonably urgent request, arrived in under 2 hours. They safely and kindly transported my Mother.

11 de agosto de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you very much for your kind words. We generally advise booking with us at least 48 hours in advance to ensure a stress-free journey.

Valorada con 5 estrellas sobre 5

Came early very helpful

Came early , very helpful , polite and lovely van clean and tidy . Happy to use again . Thanks

4 de agosto de 2025
Opinión espontánea
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Respuesta de Care Safe

Thank you very much, Dave, for your valuable feedback.

Valorada con 5 estrellas sobre 5

Ambulance for a wedding

The driver was on time and went above and beyond with his helpfulness and kindness. Will definitely use the again if necessary. Thank you

25 de julio de 2025
Opinión espontánea
Logotipo de Care Safe

Respuesta de Care Safe

Thank you, Susan, for your kind words. We do offer doorstep personal care and clinical services. Please let me know if you or someone you know is looking for personalised health and social care services.

Valorada con 5 estrellas sobre 5

Excellent service today

I appreciated that Care Safe called yesterday to reconfirm all the details for today's journey. And today, Amjed arrived early and treated my very elderly mother with care and consideration. The vehicle was perfect for safe wheelchair transport, with drinking water, blankets etc on board too. We arrived at our destination in good time and Amjed to care to take my mother to her destination and to wish her well. Would definitely book with Care Safe again if we need further wheelchair transport.

22 de julio de 2025
Opinión espontánea
Logotipo de Care Safe

Respuesta de Care Safe

Thank you Liz for your kind words. All our team members treat all our service users as a family members. We never overbook, to ensure we offer 100% attention to all our service users, the comfort and support they deserve. We do offer personal care and doorstep clinical services. Please do let us know if you need any. We assure you the best services always.

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