Carl Scarpa Opiniones 

3469
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exactly what I was looking for, elegant cream slingback with a block heel. So comfortable. Real leather. So soft. No wearing in! Looking forward to my next purchase . Not forgetting the beautiful pac... Ver más

Valorada con 5 estrellas sobre 5

Great service, beautifully packagers and perfect shoes. High quality, elegant sandals at a reasonable price in the sale. Fit true to size.

Valorada con 5 estrellas sobre 5

Fab shoes, l ordered Elodie Loafers in Brown Suede, they were so comfortable that l bought a second pair in red. If l could buy them in every colour l would. I had to go up a size as many of the C... Ver más

Valorada con 1 estrellas sobre 5

You cancelled my order - you said you don't deliver to the Isle of Wight!!!! My address is Isle of Man - maybe you don't deliver there either but it would have been good to use the correct infor... Ver más

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Información sobre la empresa

  1. Zapatería

Información proporcionada por diversas fuentes externas

Discover authentic Carl Scarpa Italian leather boots, ankle boots, loafers and sandals available in-store and at CarlScarpa.com


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(3469)

314 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Narrow fitting and bad customer service

Suddenly very narrow fitting shoes?
Everything about the new models are too narrow - except for the toe. Customer service refused a refund on sale despite a refund being stated on the receipt handed to me if handed back within 7 days of purchase. Did just that. Was only offered a shoe stretching service for a tenner (on top of shoes that already cost 200+) and was told she regularly had to bring them to the cobblers when people purchased shoes. I have a broad foot, and those shoes would've needed handmade soles, they were that tiny. A simple stretch in fabric wouldn't have done it. No wonder nobody shops here anymore. My old pair falling apart from daily use 5+ years ago is better than the brand new ones!

25 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

disappointing and problematic return dates

It’s not so much the shoes that hv earned this star rating, as generally I’d say 4 or even 5. The issue is when you order on line.i ordered shoes, they take longer to arrive than I allowed for and they only give you 14 days to return. Because they didn’t arrive as soon as I expected - this is now problematic as I went away the day after they were delivered . Doesnt give people much chance to try on and return. Very disappointing as at £175 a pair you can’t right them off. So unless my son can go and post them back I’ve lucked out

9 de mayo de 2026
Valorada con 5 estrellas sobre 5

Speedy and Perfect

Shoes ordered from Ireland Sunday evening. Shoes arrived day and a half later on Tuesday morning. Shoes gorgeous, service impressive 👌

14 de mayo de 2026
Valorada con 1 estrellas sobre 5

Delivery lets this brand down

Do not buy on line for delivery in UK. Waiting over 2 weeks now with no way of tracking delivery on line. Courier attempted to deliver but my crystal ball was cloudy and didn’t know to stay at home to take delivery that day. Only way of tracking is to call customer service. Really? is this the best a quality shoe company can do? Will be returning shoes if they ever arrive.

14 de mayo de 2026
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Respuesta de Carl Scarpa

Hi Anja,

Thank you for your feedback. We completely understand how frustrating delivery issues can be.

Having reviewed your order, the initial delivery attempt was made on 18/05, however unfortunately no one was available to accept the parcel at that time, so the courier had to rearrange delivery. We also subsequently received a request to hold the delivery as you were out of the country, which we accommodated with our courier on your behalf.

While we appreciate the delay has been inconvenient, the overall delivery timeframe was impacted by the missed delivery attempt and the requested hold on the parcel while you were away. We are always happy to provide tracking updates and assistance through our customer service team whenever requested via email or telephone.

We do appreciate your patience throughout this process and apologise for any frustration caused.

Best Regards,

Michael

Valorada con 5 estrellas sobre 5

What a confidence boot! 💪🥾

I happened to be walking past the store with my mother in Cork city. I had just been for a medical scan so was feeling a bit bummed down. We saw some really cute bits on the window and were immediately drawn in by many shoes. This never happens to my mother and I as we have a very specific taste. There was a sale on as we were entering spring. I didn't have the money on me to buy anything and asked for a card. They didn't have one at the time so told me to Google the shop name. They were really lovely and welcoming and helpful. Once I had some money I woke up one morning and searched on the online shop to see what they had left in the sale. I was delighted to see they still had two of the 3 pairs of boots I was interested in! The website was very easy to use and they give many angles in the photos of the boots. I haven't bought anything but cheap sketchers for over 10 years. They arrived quickly and very well packaged. I didn't even try them on in the shop and they are both so comfortable! I'm looking forward to see what footwear they will bring in next. Thank you Carl Scarpa for brightening up my life! For years I was just wearing my grotty cleaning clothes with my non working clothes gathering dust because I had nothing to match with them. I have a resurfaced confidence that I was sure I lost. Just going to the supermarket I'm feeling elegant. This might come across as a dramatic review but I'm really feeling so much better in myself just by wearing these cute AF boots to a farmer supermarket out in rural Ireland. 😄🙏

7 de mayo de 2026

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