Carl Scarpa Opiniones 

3470
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exactly what I was looking for, elegant cream slingback with a block heel. So comfortable. Real leather. So soft. No wearing in! Looking forward to my next purchase . Not forgetting the beautiful pac... Ver más

Valorada con 5 estrellas sobre 5

Great service, beautifully packagers and perfect shoes. High quality, elegant sandals at a reasonable price in the sale. Fit true to size.

Valorada con 1 estrellas sobre 5

You cancelled my order - you said you don't deliver to the Isle of Wight!!!! My address is Isle of Man - maybe you don't deliver there either but it would have been good to use the correct infor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fab shoes, l ordered Elodie Loafers in Brown Suede, they were so comfortable that l bought a second pair in red. If l could buy them in every colour l would. I had to go up a size as many of the C... Ver más

Información sobre la empresa

  1. Zapatería

Información proporcionada por diversas fuentes externas

Discover authentic Carl Scarpa Italian leather boots, ankle boots, loafers and sandals available in-store and at CarlScarpa.com


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 43% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(3470)

315 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I love my new green boots…

Wore my new boots for the first yesterday and feel very comfortable I do have a bunion but since the leather is soft then I think with another time wearing they will have settled down in that area as I have this firstly with most footwear…
They look beautiful when on the green colour is amazing and would certainly order again from this company…

27 de enero de 2026
Valorada con 5 estrellas sobre 5

The boots I purchased are fabulous

The boots I purchased are fabulous. fit is great and quality of material good too. I like this brand for staples - footwear that can be worn for years due to their good quality and more or less timeless design.
Shipment and delivery experience was great from the get go. Would recommend this brand 😁

15 de enero de 2026
Valorada con 5 estrellas sobre 5

Very good

Very good. I bought online but style did not suit. So returned to shop and actually bought a different style.
My previous boots are always admired.

29 de enero de 2026
Valorada con 1 estrellas sobre 5

I'll never order from Carl Scarpa again...

Order placed on 13 January 2026, but no communication about when to expect delivery. This is concerning considering how expensive the boots are and money has been paid. Telephoned a couple of days later, spoke to Michael who tracked my order and said they were out for delivery and I could receive them in the next couple of days. Sure enough I did (arrived Sat 17 Jan 2026) but the boots had 3 colour flaws down the front of one boot and the zip got stuck half way down the same boot. They should have been checked before being despatched! I immediately returned them on Monday 19th January 2026 and tracked the return. Boots were received back at Carl Scarpa following day but refund didn't appear in my account. Rang, spoke to Michael again (it appears he does everything in the "office end" of business and is clearly overworked). He told me that refund would appear in my account within 14 working days (this is ridiculously slow). Finally received refund on 29 January 2026 (9 days wait). I will NEVER again order from Carl Scarpa.

13 de enero de 2026
Logotipo de Carl Scarpa

Respuesta de Carl Scarpa

Hi There,

Thank you for taking the time to share your detailed experience, and we’re very sorry for the frustration and inconvenience caused.

The condition in which your boots arrived is not the standard we aim for and we take your feedback seriously regarding this.

Regarding shipping, our estimated delivery timeframes are stated on our website. For UK orders, we allow 2–9 working days for delivery as these are dispatched from our Irish hub.

In relation to your return, this was received back with us on 20/01 and the refund was processed on 28/01, which is well within our stated returns timeframe of 14 working days

That said, we do recognise your overall experience fell short of expectations and we will ensure this feedback is shared with the relevant teams for review.

If you would like us to look into anything further, please don’t hesitate to contact us

Best Regards,

Michael
Carl Scarpa Customer Service

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más