I enquired about a vehicle with Carsa and was promptly contacted and provided with all of the information I needed. I attended on the day, was promptly greeted by Cameron who was friendly and professi... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent service from Mohammed Ali, made part exchanging my older car a breeze and the whole process easy. Very professional from the lads in there, would definitely use again.
Great experience. Very helpful and friendly team who do not push or rush you into anything. Cameron gave us all the help and information we needed when purchasing our car
La empresa ha respondido
Booked an appointment to come and pick up a new car. Was left waiting for over an hour. No “sorry for your wait” nothing. At one point they were all gathered round the main desk having a chat. Car i... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Escrito por la empresa
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Información de contacto
Eastern Way, WS11 8XR, Cannock, England, Reino Unido
- 02046402207
Summer price drops
4,5
Excelente
56 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Cameron was great to work with through…
Cameron was great to work with through the process of buying our car. Thanks a lot
6 de agosto de 2026
Respuesta de Carsa - Cannock
Dear Sam,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was great to work with during your car purchase. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Cameron is very helpful for me to…
Cameron is very helpful for me to purchase a car. He helped to bargain for the warranty terms and gave me a better price.
5 de agosto de 2026
Respuesta de Carsa - Cannock
Dear Kwok,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was so helpful in assisting with your car purchase and securing a better price for you. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Respuesta de Carsa - Cannock
Dear David,
Thank you for your review. We are so pleased to hear that you had such a good experience with us.
Best Regards,
The Carsa Team
Kash served me and his knowledge and…
Kash served me and his knowledge and service was so good and so impressed with customers services
1 de agosto de 2026
Respuesta de Carsa - Cannock
Dear Amandeep,
Thank you for taking the time to share your experience. We're delighted to hear that Kash's knowledge and service left such a positive impression and that you were pleased with the customer service you received. Your kind feedback is very much appreciated.
Best Regards,
The Carsa Team
Great Bloke
Got the gift of the gab, great bloke and looked after me happy with my experience with Faz and Carsa Cannock.
1 de agosto de 2026
Respuesta de Carsa - Cannock
Dear Matthew,
Thank you for taking the time to share your experience. We're delighted to hear that Faz looked after you so well and that you were happy with your visit to Carsa Cannock. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Cameron was very helpful and made my…
Cameron was very helpful and made my whole experience very pleasant throughout the process.
1 de agosto de 2026
Respuesta de Carsa - Cannock
Dear K Kiani,
Thank you for taking the time to share your experience. We're delighted to hear that Cameron was very helpful and made the process pleasant for you. Your feedback is much appreciated.
Best Regards,
The Carsa Team
Great communications!
Great communications, handy location, good value for money and very friendly staff. Kam helped me on the phone and Kash sorted out the paperwork on the day of collection. Both were very patient and understood that buying a car is a big deal for the customer. I recommend Carsa wholeheartedly.
29 de julio de 2026
Respuesta de Carsa - Cannock
Dear Rob,
Thank you for taking the time to share your experience and for your recommendation. We're delighted to hear you found the communication clear, the location convenient, and the car good value. It's great to know that Kam and Kash were patient and supportive throughout your purchase.
Best Regards,
The Carsa Team
Helpful staff and a great PX deal
26 de julio de 2026
Respuesta de Carsa - Cannock
Dear Zach,
Thank you for your review. We're delighted to hear that you found our staff helpful and that you were pleased with your purchase. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Respuesta de Carsa - Cannock
Dear Subhash,
Thank you for taking the time to share your review. We're delighted to hear you were pleased with the service you received.
Best Regards,
The Carsa Team
Bought a Ford Kuga
Bought a Ford Kuga, moved up to Cannock from Gloucester. Car was not provided with an clean MOT but had 6 months left, the price was great and the car drove nicely.
Whilst completing the sale the salesman continued to push for extra warranty cover to ensure the car was covered, and was quite pushy which at the time concerned me as it made me thinking the car might have an issue. Ignoring that gut feel, I purchased the car without the additional warranty.
Had to return the car to Carsa 3 times to resolve minor issues, tyre pressure monitors not working and replacing a button in the boot for the electric boot.
After three months a warning message appeared saying the filter was blocked - I took the car to the ford garage to get checked and it was over 300%, which they found strange considering my mileage and age of car, they sorted that out and said if it returns there might be an issue with the engine.
Took the car for its MOT test in June, and it instantly failed due to very high emissions, and I mean very very high, which is why the car filter was being blocked. Took the car to the ford garage and raised a case with Carsa because they sold me a car with an inherent issue. Ford were useless as they would not confirm cause of the problem and were just replacing parts and hoping for the best, and Carsa wanted evidence which was not forthcoming from Ford who did not want to get involved. DON'T trust Carsa, because they do not thoroughly check the cars like the say they do otherwise they would have found the issue, and make sure you get them to provide a new MOT for all sales. Have got rid of that car now and gone full electric.
29 de mayo de 2026
Opinión espontánea
Respuesta de Carsa - Cannock
Dear Anish,
We appreciate you sharing your detailed experience. We are truly sorry to hear about the persistent issues you faced with the vehicle and the frustration this caused, especially regarding the MOT failure and the difficulties in resolving the underlying problem. We will review your feedback to improve our vehicle inspection processes.
Best Regards,
The Carsa Team
Left waiting over an hour to collect a car
Booked an appointment to come and pick up a new car. Was left waiting for over an hour. No “sorry for your wait” nothing.
At one point they were all gathered round the main desk having a chat. Car is lovely but the experience and customer service upon collection was pretty abysmal.
27 de julio de 2026
Respuesta de Carsa - Cannock
Dear Customer,
We’re sorry to hear about the long wait and the lack of acknowledgement you experienced when collecting your car. This falls short of the standard of service we aim to provide, especially at such an important moment. We’re pleased you’re happy with the car itself, and we’ll be reviewing our handover and customer care processes with the team to help prevent this happening again.
Best Regards,
The Carsa Team
Members of staff very friendly
Members of staff very friendly, knowledgable and helpful without being pushy. A rarity for a car dealership!!
23 de julio de 2026
Opinión espontánea
Respuesta de Carsa - Cannock
Dear Lex,
Thank you for taking the time to share your experience. We're delighted to hear you found our team friendly, knowledgeable and helpful, and that you appreciated our no-pressure approach. Your feedback means a lot to us.
Best Regards,
The Carsa Team
Dealt with Akaash
Dealt with Akaash. He made the process from start to finish very smooth and updated me regularly. Highly recommend the team and dealership to others.
25 de julio de 2026
Opinión espontánea
Respuesta de Carsa - Cannock
Dear Adam,
Thank you for taking the time to share your experience. We're delighted to hear that Akaash made the process smooth and kept you well updated throughout. We really appreciate your recommendation to others.
Best Regards,
The Carsa Team
Great experience from start to finish
Great experience from start to finish!
Mohammed Ali was brilliant.
We turned up, test drove the car and handed over the keys within the hour.
Couldn’t recommend them anymore
21 de julio de 2026
Respuesta de Carsa - Cannock
Dear A and M,
Thank you for taking the time to share your experience. We're delighted to hear everything went smoothly from start to finish and that Mohammed Ali was brilliant in supporting you. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Respuesta de Carsa - Cannock
Dear Clive,
Thank you for taking the time to leave us a review. We're delighted to hear you found our staff very helpful and pleasant, and we appreciate your positive feedback.
Best Regards,
The Carsa Team
All staff was excellent went above and…
All staff was excellent went above and beyond to assist me.
19 de julio de 2026
Respuesta de Carsa - Cannock
Dear Kimberley,
Thank you for taking the time to share your experience. We're delighted to hear that our team went above and beyond to assist you and that you found all the staff to be excellent.
Best Regards,
The Carsa Team
Staff where courteous
Staff where courteous, efficient and very willing to help with the sale. A relaxed experience with no sales pressure. Good job folks.
18 de julio de 2026
Respuesta de Carsa - Cannock
Dear Darren,
Thank you for taking the time to share your experience. We're pleased to hear you found our team courteous, efficient and helpful, and that the process felt relaxed with no sales pressure. We appreciate your kind words.
Best Regards,
The Carsa Team
Cameron and Mitchell were so helpful…
Cameron and Mitchell were so helpful and very informative, doing everything to make sure I drove away in my new car happy! Thank you lads!
17 de julio de 2026
Respuesta de Carsa - Cannock
Dear Luke,
Thank you for taking the time to share your experience. We're delighted to hear that Cameron and Mitchell were so helpful and informative, and that you drove away happy in your new car. We appreciate your kind feedback.
Best Regards,
The Carsa Team
Love my new car
Love my new car. Really helpful staff who didn’t pressure into purchasing & went above & beyond to make everything as easy as possible for us. Would highly recommend the Cannock store. Thank you
15 de julio de 2026
Respuesta de Carsa - Cannock
Dear Laura,
Thank you for taking the time to share your experience. We're delighted to hear that you love your new car and that our Cannock team were helpful and made the process easy and pressure-free. We really appreciate your recommendation.
Best Regards,
The Carsa Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.