The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward. The price offer on our part exchange... Ver más
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The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward. The price offer on our part exchange... Ver más
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Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid char... Ver más
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Test drove Tesla at Halesowen Branch. Great customer service. Salesman Barry is very friendly, helpful and informative.
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Carsa provided a good experience with part exchanging and taking out a new finance. I was allowed to pick a date and time to carry out a test drive and exchange providing good customer service. Wayne... Ver más
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Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Escrito por la empresa
Dudley Road 124, B63 3NS, Halesowen, England, Reino Unido
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Wayne looked after us really well. Showed us everything about the car, explained all about the features and how the car works. Took us on a test drive, car drives lovely.
Wayne was superb.
Happy customer!!!

Respuesta de Carsa - Halesowen
Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid charging socket on car wasnt connecting so had to take car back which was fixed immediately. If it wasnt for this issue I would have given 5 stars

Respuesta de Carsa - Halesowen
Very polite and knowledgeable staff. No pressures applied, a very smooth transaction.

Respuesta de Carsa - Halesowen

Respuesta de Carsa - Halesowen
Wayne was very good and helpful during the entire experience for my first car.

Respuesta de Carsa - Halesowen
Wyne has been friendly, professional, and easy to deal with. He answered my questions promptly and made the process straightforward without any pressure. I appreciate his excellent customer service and would happily recommend him at carsa.

Respuesta de Carsa - Halesowen
Nice sales executive. Not too pushy for sales. Good collection of cars.

Respuesta de Carsa - Halesowen
Great service. Adam was extreamly helpful and friendly. He was able to answer all of my questions. Would definitely recommend!

Respuesta de Carsa - Halesowen
Great service, friendly staff and honest communication!

Respuesta de Carsa - Halesowen
Service from Sam was 10/10 really knowledgable and approachable. Only issue was how long it took for finance to pay them so i could take my car, was waiting hours. No fault of the guys at CARSA though

Respuesta de Carsa - Halesowen
Very friendly customer service, not pushy at all. Wayne Williams was brilliant!

Respuesta de Carsa - Halesowen
Very helpful and not pushing for a sale. The staff were lovely and we feel the price was good value

Respuesta de Carsa - Halesowen
Saw Wayne very friendly. Helped me massively when buying the car very happy

Respuesta de Carsa - Halesowen
Very helpful and not pushy sales reps. Everything explained clearly.

Respuesta de Carsa - Halesowen
Wayne was extremely helpful and dedicated a lot of his time this morning to try and find a good deal. We were unfortunately unable to make the numbers work but he was very polite and considerate of my circumstances around the monthly budget.

Respuesta de Carsa - Halesowen
Barry was great and knew a lot about the car. Very friendly and quick experience. Great customer service.

Respuesta de Carsa - Halesowen

Respuesta de Carsa - Halesowen
wayne was very good at explaining what option was best for us, he was very understanding and he is an amazing salesman. very happy!!

Respuesta de Carsa - Halesowen
wayne explained everything that i was confused about in detail and ensured i fully understood, was very polite and friendly and made sure that all my needs were met.

Respuesta de Carsa - Halesowen
Just the whole service, so polite, professional made us feel welcome

Respuesta de Carsa - Halesowen
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