Banner for Carsa - Southampton

Carsa - Southampton Opiniones 

70
TrustScore: 4 sobre 5

4,2

Bridge Road 258, SO31 7FL Swanwick, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very pleased with our new car, I was very impressed from the moment I first called Carsa. The car was exactly as described and very well prepared for sale. Upon turning up at the showroom We were... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Had a good experience at the Southampton branch today. Process was very slick but assume the was due to self funding and having no previous finance(other customers were waiting much much longer) no fa... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The car was really well presented , very clean inside and out Austin deal with us very well but your appointment system is chaotic - we had a 12.30pm slit but waited around 35/40 minutes to be see... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I traded in a car i bought from Carsa a year ago, and the process couldnt have been smoother. The chap who was serving me was attentive, knowledgeable, patient and not pushy. The car was ready to be t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de vehículos de motor
  3. Concesionario de automóviles usados

Escrito por la empresa

Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.

Free 90 day warranty

Escrito por la empresa

We’ve got you covered, every step of the way.
Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car

Información de contacto

  • Bridge Road 258, SO31 7FL, Swanwick, England, Reino Unido

  • 02046402213

Summer price drops

Price drops from £200 to £1500 on selected cars

4,2

Muy bueno

TrustScore: 4 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(70)

5066 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Pleasant swift and very helpful staff

Pleasant swift and very helpful staff

It is 5 stars but my phone cut one off.

21 de julio de 2026
Logotipo de Carsa - Southampton

Respuesta de Carsa - Southampton

Dear Roger,

Thank you for taking the time to share your experience and for your kind words about our team. We're delighted to hear you found the staff pleasant, swift and very helpful, and we appreciate you letting us know about the phone issue with the star rating.

Best Regards,
The Carsa Team

Valorada con 3 estrellas sobre 5

I bought a used car after purchase

I bought a used car after purchase, found multiple fault after one day of driving, missing floor mats.
Staff services and mechanical team were amazing on the store but very hard to get them on phone after purchase.

14 de julio de 2026
Logotipo de Carsa - Southampton

Respuesta de Carsa - Southampton

Dear Loodin,

Thank you for taking the time to share your experience. We’re pleased to hear you found our staff and mechanical team amazing in store, but we’re sorry for the issues you encountered with the car and the difficulty reaching us by phone afterwards. We will review our post-sale support and communication to ensure we provide a more consistent experience.

Best Regards,
The Carsa Team

Valorada con 5 estrellas sobre 5

George P made us feel very comfortable…

George P made us feel very comfortable from the beginning. Pressure free experience and we were given time to reflect before going ahead. Would recommend.

23 de julio de 2026
Opinión espontánea
Logotipo de Carsa - Southampton

Respuesta de Carsa - Southampton

Dear Adam,

Thank you for taking the time to share your experience. We're delighted to hear that George P helped you feel comfortable and provided a pressure-free environment with time to consider your decision. We really appreciate your recommendation.

Best Regards,
The Carsa Team

Valorada con 4 estrellas sobre 5

The part exchange and buying was hassle…

The part exchange and buying was hassle free and quick.

20 de julio de 2026
Logotipo de Carsa - Southampton

Respuesta de Carsa - Southampton

Dear Richard,

Thank you for taking the time to share your experience. We're pleased to hear that you found the part exchange and buying process hassle free and quick.

Best Regards,
The Carsa Team

Valorada con 5 estrellas sobre 5

Excellent from start to finish.

After having many bad experiences with car dealerships around the south/London and even midlands trying to find my specific car, I came across Carsa. From start to finish they were amazing, professional but also a relaxed sales approach which suited me. No forced add ons or finance deals. They listened to what I wanted, accommodated my needs and made it such a pleasure to purchase from themselves. All staff were helpful, polite and even spent time to entertain my toddler.
The deal they offered was outstanding that there was no way I was leaving without the car.
Car was immaculate inside and out, available as soon as I arrived and even transported to my nearest branch to make life easier for me.
All in all an amazing experience (one I usually hate).

22 de julio de 2026
Logotipo de Carsa - Southampton

Respuesta de Carsa - Southampton

Dear Karla,

Thank you for taking the time to share such a positive and detailed review. We're delighted to hear that our team’s professional yet relaxed approach, and the way they listened and accommodated your needs, made the process so enjoyable for you. It’s especially pleasing to know the car’s condition, the deal you received, and arranging collection at your nearest branch all helped make things easier, including with your toddler in tow. We truly appreciate your kind words about our staff.

Best Regards,
The Carsa Team

Valorada con 5 estrellas sobre 5

I’ve just picked up my new family car…

I’ve just picked up my new family car from Carsa Southampton. The team here were knowledgeable, professional and incredibly helpful.
Special mention to Jamie Smith who took time to explain the finance in detail making sure I had a full understanding. Really happy with my new vehicle! Thanks Carsa

21 de julio de 2026
Logotipo de Carsa - Southampton

Respuesta de Carsa - Southampton

Dear William,

Thank you for taking the time to share your experience. We're delighted to hear that the team at Carsa Southampton were knowledgeable, professional and helpful, and that Jamie Smith was able to clearly explain the finance options for you. We hope you and your family enjoy your new car.

Best Regards,
The Carsa Team

Valorada con 3 estrellas sobre 5

Good staff car and pricing but mediocre prep

Staff, process and car were great, apart from the Aircon not being cold and the fuel light coming on during test drive.

20 de julio de 2026
Opinión espontánea
Logotipo de Carsa - Southampton

Respuesta de Carsa - Southampton

Dear Jonathan,

Thank you for taking the time to share your experience. We are pleased to hear you were happy with our team, process, and the car, but we're sorry the air conditioning and low fuel level let things down. We'll review our vehicle preparation checks and fuel procedures to help prevent this happening in future.

Best Regards,
The Carsa Team

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, helps us in finding our next car. Tea and coffee is a plus.

17 de julio de 2026
Logotipo de Carsa - Southampton

Respuesta de Carsa - Southampton

Dear Jay,

Thank you for taking the time to share your experience. We're delighted to hear our team were friendly and helpful in finding your next car, and that you appreciated the tea and coffee as well. We hope you enjoy your new vehicle.

Best Regards,
The Carsa Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más