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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Good customer service and clear shipping updates from Carter Monroe. The product looks exactly as shown online.

Valorada con 1 estrellas sobre 5

But two pair of shoes that took forever to get, when it was taking so long I emailed them saying to cancel my order and they refused saying my order is in the making, on their add it says that they a... Ver más

Valorada con 5 estrellas sobre 5

Everything went smoothly. My Carter Monroe order arrived neatly packaged and matched the description exactly. Very satisfied.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really impressed with Carter Monroe sandals. They're comfortable from the first wear and easy to walk in all day. Delivery was right on schedule.

La empresa ha respondido


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Everything went smoothly

Everything went smoothly. My Carter Monroe order arrived neatly packaged and matched the description exactly. Very satisfied.

27 de abril de 2026
Opinión espontánea
Logotipo de Carter Monroe

Respuesta de Carter Monroe

Hi there,
Thank you for your feedback. We’re so glad to hear everything went smoothly and that your order arrived neatly packaged and exactly as described. That’s the experience we strive to deliver every time.
We truly appreciate your support.
Warm regards,
Carter Monroe Team

Valorada con 1 estrellas sobre 5

But two pair of shoes that took forever…

But two pair of shoes that took forever to get, when it was taking so long I emailed them saying to cancel my order and they refused saying my order is in the making, on their add it says that they are based in New York but that is a lie. They are made and ship from China if I new this I would have not buy anything from them, later same thing that other people are saying here, 10% then 30% refund or I can send them back to china and pay more of what the shoes worth. I’m reporting them with PayPal as a fraudulent company and also my bank and BBB. All the contents on their add is AI generated.

22 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The dress fits perfectly and feels…

The dress fits perfectly and feels light on the skin. Ideal for daily wear, especially on warmer days.

24 de abril de 2026
Opinión espontánea
Logotipo de Carter Monroe

Respuesta de Carter Monroe

Hi Sylvia,

Thank you for your lovely review. We’re so glad to hear the dress fits perfectly and feels light and comfortable on your skin, especially on warmer days. That’s exactly the kind of effortless wear we design for.

We truly appreciate your support and hope you continue enjoying it.

Warm regards,
Carter Monroe Team

Valorada con 1 estrellas sobre 5

Never received my package

It took forever to get my shoes. They finally were delivered, but not to me never received them. They were never delivered and had I known they were coming from China I would’ve never bought them and now I’m out the money because their customer service is terrible

23 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is NOT a NYC company or a USA…

This is NOT a NYC company or a USA company. They mislead- they ship poorly fitting clothes from a warehouse in China. You can not return items for a full refund without paying the shipping costs. They suggested that I declare the items to have a $5 value. Do NOT buy from them

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Overall a positive experience with…

Overall a positive experience with Carter Monroe. The loafers feel supportive and I can wear them for hours without any discomfort.

22 de abril de 2026
Opinión espontánea
Logotipo de Carter Monroe

Respuesta de Carter Monroe

Hi Adalyn,

Thank you for your kind review. We’re delighted to hear you had a positive experience and that the loafers feel supportive enough for all-day wear without discomfort. That’s exactly what we aim for.

We truly appreciate your support and hope you continue enjoying them.

Warm regards,
Carter Monroe Team

Valorada con 5 estrellas sobre 5

Bought a blouse from Carter Monroe and…

Bought a blouse from Carter Monroe and the fabric feels very soft and breathable. The fit is flattering and looks just like the pictures online.

20 de abril de 2026
Opinión espontánea
Logotipo de Carter Monroe

Respuesta de Carter Monroe

Hi Freya,

Thank you for sharing your experience. We’re so happy to hear you love the softness and breathability of the fabric, and that the fit feels as flattering as expected. Knowing it matched what you saw online means a lot to us.

We truly appreciate your support and hope you enjoy wearing your blouse.

Warm regards,
Carter Monroe Team

Valorada con 5 estrellas sobre 5

Really impressed with Carter Monroe…

Really impressed with Carter Monroe sandals. They're comfortable from the first wear and easy to walk in all day. Delivery was right on schedule.

16 de abril de 2026
Opinión espontánea
Logotipo de Carter Monroe

Respuesta de Carter Monroe

Hi Maria,

Thank you for your kind words. We’re so glad to hear the sandals felt comfortable from the very first wear and supported you throughout the day. It’s also great to know your delivery arrived right on time.

We truly appreciate you taking the time to share your experience with Carter Monroe.

Warm regards,
Carter Monroe Team

Valorada con 1 estrellas sobre 5

Don’t purchase their merchandise

Don’t purchase their merchandise. It’s beautiful in the ad but cheaply made and material is cheap. They give some story about refunds. Very expensive yada yada yada. Will refund 10% of purchase. I will donate mine to goodwill.

9 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a follow up review for this…sweater I purchased

This is a follow up review for this terrible company
They promised a 30% refund if I closed the complaint I filed against them with my credit card company
I closed the complaint and now they refuse the refund saying they need more information
It would be nice if there was an actual company representative that you could speak with versus the Chat bit “Jessica” that replied each time with the same language
Do not buy from them!!!!’

11 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a coat from Carter-Monroe

I ordered a coat from Carter-Monroe. Poor quality. Zipper was installed at an angle. They would not credit purchase, stating the coat needed to be returned to China at my cost per 30 day return policy. Will not order from Carter-Monroe again. Would not recommend.

6 de marzo de 2026
Opinión espontánea

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