Cartridge Right Opiniones 

285
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Been using Cartridge Right compatibles for decades now. Always quick and friendly service. My old brother printer just keeps on going...(touch wood). Can't remember having any problems with colours cl... Ver más

Valorada con 4 estrellas sobre 5

The compatible ink cartridge worked fine, without even a warning message. Original (HP) cartridges are an irresponsible waste of plastic, rare metals, etc, as they contain only a fraction of the ink.... Ver más

Valorada con 5 estrellas sobre 5

I bought a Brother cartridge but thought it was the wrong one as it didnt seem to fit. I used their telephone customer service and immediately talked to a local expert. He explained that the Brother... Ver más

Valorada con 5 estrellas sobre 5

Thank you for your help on Saturday. 19 February 2023. Cartridge customer service is excellent. They understand the needs of customer and urgency. I reported issues with my toner chip. Harley is an am... Ver más

Información sobre la empresa

Escrito por la empresa

Ink, toner and stationery delivered to your businesses same and next day. Refills and non originals guaranteed for your printer. Printing and copying also. Cards, booklets and flyers printed at incredibly low rates. Call us for more info. Printer repairs and servicing also offered.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

285 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(285)

29 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Think twice before using

Left waiting for my cartridge refills weeks later after payment and sending off the old ones. Cartridge Right blame Royal Mail for not delivering my old cartridges to them via Freepost. If Royal Mail are so unsatisfactory though then why are Cartridge Right still using them? Surely, their choice of delivery partners is under their control and they are ultimately responsible? Also why did they not check whether they had ever received my old cartridges before taking payment?

12 de febrero de 2023
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Respuesta de Cartridge Right

Hi Johnathan. We subscribe to royal mails freepost service so refill ink customers do not have to pay to send their empty inks to us. No one else offers small/large letter postage. Unfortunately royal mail keep losing these items so we wont be renewing the freepost. We still havent received your empty cartridges. I would send normal 1st/2nd class delivery to us from now on.
We have sent you ink to the value of your order which contain more ink than you originally ordered as a gesture of good will.

Valorada con 5 estrellas sobre 5

After care service and customer support.

Thank you for your help on Saturday. 19 February 2023. Cartridge customer service is excellent. They understand the needs of customer and urgency. I reported issues with my toner chip. Harley is an amazing staff he handled the situation very well and reassured me. I was sent an exchange toner which printed without any problem. The owner Mr Dan offered me £5.00 credit note and the rim of paper as a good gesture. I am a satisfied customer and I will come back again and again. Keep up the good job.

19 de febrero de 2023
Valorada con 3 estrellas sobre 5

Ordered ink from the website it said it…

Ordered ink from the website it said it was in stock. Told it was dispatched then told it was not in stock and would be late . Still waiting for it to arrive a day after the later delivery date. Had a call to explain the situation. The delay is not their fault but would be better if the information was correct to start with.

22 de febrero de 2023
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Respuesta de Cartridge Right

Thanks for your feedback Clifford. The items were in stock then sold, then due back in within a day or two then were held in customs. Glad we were finally able to deliver to you and thanks for your patience.

Valorada con 5 estrellas sobre 5

Always a brilliant service

Always a brilliant service! Won’t go anywhere else for my ink and I live at the opposite side of the country lol ! Ooooo I even got a free bag of haribos this time! Ffanks Guys I love you too :) teehee! Please keep being human! And thanks for your great prices and service!

8 de febrero de 2023
Valorada con 1 estrellas sobre 5

My friend ordered the ink from your…ijternet service

My friend ordered the ink from your firm on Wednesday las, On Thursday I was sitting in my living room when I heard something fall throuygh my letter box, there was no nock on the door or ringing the bell. I thought at firsty that it was the portman and went to collect my glasses only to find a card saying that we tried to deliver your parel and there was no one in. The calling card No os 22938470. When I opened the frint door, whovever had dropped the card throuigh the letterbox had disappeared. The card was from dpd and I went to their websight to check tracking, and it said there would be a deliver on Frifay, but as I was out tht day I arranged for a MOnday delivery and this accoring to the tracking was eqrmarked for a delivery between 3 and 4 pm friday I wated in and after 4pm it said on tracking that the parcel would be dlivered shortly as the carrier was running late. This ink was not delivered until 2030 hours Monday night, which to me was not the service I expected, because it was extremely poor. It is not what I would call a next day delivery

18 de enero de 2023
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Respuesta de Cartridge Right

Delivery companies are overloaded right now after xmas and in this case they attempted delivery Friday but there was no answer so Monday was the next slot.

Valorada con 5 estrellas sobre 5

Easy Ordering

I was able to order online in the evening and able to collect the next day after checking what I wanted was in stock.

18 de enero de 2023
Valorada con 4 estrellas sobre 5

compatible inks

Be careful of the compatible inks - sometimes they are not immediately recognised. Found out later to switch off printer, remove ink, switch back on after a minute and the ink will be recognised. Might not buy an epson printer next time.

9 de enero de 2023
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Respuesta de Cartridge Right

Thanks for the review. You have Epson to thank for that hoop to jump through! Saying that you have one of the good printer brands! Much better that some of the others and the savings on ink are quite substantial. Glad we could help and get you printing 👍🏻

Valorada con 2 estrellas sobre 5

Seems crazy to ask for a review when…

Seems crazy to ask for a review when I'm still waiting to receive anything !

15 de diciembre de 2022
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Respuesta de Cartridge Right

Hi David. Just like the last reviewer - Margaret your order has been posted and will arrive via Royal Mail. Can you let us know when this happens please otherwise I will call you next week to make sure you can print.
Best regards
Daniel.

Valorada con 4 estrellas sobre 5

Cost-effective cartridge, as full of ink

The compatible ink cartridge worked fine, without even a warning message. Original (HP) cartridges are an irresponsible waste of plastic, rare metals, etc, as they contain only a fraction of the ink. Non-full cartridges should be banned from sale!

13 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Very helpful and professional

Canon cartridges for a recently introduced colour laser printer temporarily out of stock (there is a world-wide shortage of them) but Cartridge Right very helpfully phoned to explain this in case there was an urgent need for them which they were unable to fulfil. Impressed with their professional approach

24 de noviembre de 2022
Valorada con 1 estrellas sobre 5

Misleading / Unreliable

The website stated the product was in stock. This wasn't the case after I had ordered and paid - including paying for a next day delivery which despite my request has not been reimbursed.

More misleading comments from Cartridge Right. I’m not in the toner supplies industry and they notified me of the stock issues after they had taken payment. I requested a refund for the next day delivery I paid for - Surprisingly no response. One to avoid!

7 de noviembre de 2022
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Respuesta de Cartridge Right

Darren sorry you feel this way but please do check and read again. The web site says next day delivery is avilable for orders placed before 4pm.
https://cartridgeright.co.uk/content/1-delivery

You placed your order at 4.13pm on the 7th November. Your toner arrived on the 9th November 12.03pm which is correct. We also emailed you out of courtesy to say when it would be delivered straight after your order was placed.

We are not misleading or unreliable and indeed we are both in the printing industry.

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