Cartridge World Opiniones 

3064
•
TrustScore: 3.5 sobre 5

3,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a refurbished printer and received an order confirmation. Almost a week later there was no info on shipping so I contacted them to be told it isn't in stock and I would be refunded. Why did th... Ver más

Valorada con 5 estrellas sobre 5

I've used Cartridge World a few times to order toner for my laser jet printer. Last week I made a mistake with my order and the team in the office were able to rectify it immediately, with a simple ph... Ver más

Valorada con 5 estrellas sobre 5

I was nearly caught out by by fact that the fourth cyan cartridge being needed a few days after the third yellow one. A state of affairs made worse by the need to deep clean to get the yellow cartridg... Ver más

Valorada con 3 estrellas sobre 5

This is my second time ordering own-brand products from Cartridge World and the second time I have been disappointed. This time I tried two different weights of their photo paper and the results are... Ver más

Información sobre la empresa


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,3

Todas las opiniones

(3064)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

‘Buy cheap, buy twice’

‘Buy cheap, buy twice’. Bought Cartridge World’s own brand compatible multipack cartridges for HP 303XL. Very inferior, both with fit and colour quality. Out of the box, there was no colour printing at all. Followed support FAQ’s. Got some improvement, but some colours were still, and continue to be, obviously missing.

28 de febrero de 2023
Opinión espontánea
Logotipo de Cartridge World

Respuesta de Cartridge World

Hello

Thank you for the review. If you can contact customerservice@cartridgeworld.co.uk with an image of the cartridge and poor print results we will be more than happy to replace the cartridge for you. I have checked records and unable to find any previous communication on this matter. As stated above happy to replace the afffected cartridges.

Kind regards
Charlotte

Valorada con 5 estrellas sobre 5

Again 5/5 incredible service and…

Again 5/5 incredible service and lighting fast shipping/delivery, brought the same cartridge which is far better value for money than the official toner prices, one cart of extra ink lasted me nearly a whole year with light use so thanks, will order again.

edit: they even threw in a teabag in a sealed envelope which i appricate lol.

9 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't deserve 1 star

Don't deserve 1 star. Bought a supposedly compatible cartridge to go in my HP printer. It is not compatible at all an caused my printer to malfunction. After going back and forth several times with a bloke called Goven, answering his many pointless questions, I gave up trying to solve the issue and will not ever buy from this company again. They sell dodgy cartridges from China that wreck your printer, Not worth it, avoid this company.

21 de noviembre de 2022
Opinión espontánea
Logotipo de Cartridge World

Respuesta de Cartridge World

Thank you C for your comments. We are more than happy to try and resolve this for you but you did not reply to our last email. Before we can help we do need some questions answering.

Which printer model do you have?
What does the error message on your laptop/PC say?
Do the lights blink fast or slow? We provided a link to HP support page which references the different error states and how they can be idenitfied by the flashing lights.

We can supply a replacement cartridge or arrange a return for a refund if the cartridge is faulty. Please get back in touch and we can help further.

Regards
GAVIN

Valorada con 3 estrellas sobre 5

Poor Quality Paper

This is my second time ordering own-brand products from Cartridge World and the second time I have been disappointed. This time I tried two different weights of their photo paper and the results are disappointing, to say the least. Streaky output and the ink rubs off with the slightest touch. I ordered two lots of original Canon paper from them at the same time (same paperweight) and the results with this are fine which rules out the printer being at fault.
Will still buy from them but will stick to the manufacturers consumables going forward.

13 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

BUYERS BEWARE:

BUYERS BEWARE:

I purchased a pattern toner cartridge from this company in June. When it arrived it was a few days before I got around to installing it. When I did my Laser Printer would not recognise the cartridge the Cartridge World had supplied. I then refitted the old cartridge which was genuine and the printer recognised it.

I then phoned them and outlined the issue I was having, the female staff member was having trouble understanding the issue and suggested that she get their technical people to call back within the hour to resolve the issue as it may be that there were other buttons on the printer that needed to be pressed to get my printer to recognise their pattern cartridge.

Well the hour came and went so I called her back the next morning, she didn’t remember speaking to me or that she was getting technical to call me, I explained that I had decided to return the the cartridge they had supplied for a refund. This is when the real issues started as it was clear they didn’t want to give money back. It took two weeks to get a returns form from them, when I did I sent it back the same day tracked. After about a week I noticed they had not refunded my £ 59.99 !. I had to then take other action to induce them to issue the refund and in all its taken about two months to get my money out of them.

Customer service is non existent as when you speak to them they are diversionary and will have you going through hoops. My advise is to steer well clear and try somewhere else, lastly there cartridges are expensive compared to their competition so on both counts avoid this lot.

22 de junio de 2022
Valorada con 1 estrellas sobre 5

False economy??

Purchased HP cartridges which, at first, didnt work. Error message “non genuine cartridge”. CW tech sent me a You Tube link with a hack and this worked. However, I now have to do this every time I print as the printer keeps locking. Additionally, after about 30 pages the quality is already reducing.
False economy in my opinion.

7 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a cartridge from CW

Ordered a cartridge from CW; they despatched it promptly. Unfortunately, a chain is only as strong as its weakest link, and the courier, DHL, gave abysmally poor service - claiming the parcel was "refused". That is utter rubbish. There are only two people here, and neither of us had refused it. CW again were prompt: with apology and prompt refund (we then purchased item from local CW store). The courier then, despite having posted that parcel was on its way back to CW..... delivered it to US!! CW then brought THIS to a action to a very satisfactory conclusion.

16 de marzo de 2022
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más