Printerland.co.uk Opiniones 9243

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently needed to upgrade my printer to meet the needs of my growing business. After searching online I came across Printerland and was very impressed by their reviews. They certainly lived up to e... Ver más

Valorada con 5 estrellas sobre 5

It was really easy to find what I needed on the site, also my delivery arrived next day as promised. My invoice was sent over promptly for my records without me having to chase. I will definitely be... Ver más

Valorada con 5 estrellas sobre 5

The sales people helped me pick the correct printer for our office and the advice was very good. The printer arrived quickly and has worked faultlessly so far. I have since purchased additional toners... Ver más

Valorada con 5 estrellas sobre 5

Really impressed! Needed help choosing and felt like I was listened to and given direction on the printer that works for me right now, rather than purchasing an expensive one that I don't need! Highly... Ver más

Información sobre la empresa

  1. Tienda de suministros de oficina
  2. Tienda de informática
  3. Tienda de impresoras y escáneres
  4. Proveedor de cartuchos de tóner

Escrito por la empresa

Buy Online colour, mono and multifunction machines, laser printers from oki, xerox, konica minolta, hp, brother, lexmark, kyocera, epson, samsung, ricoh, kodak, dell, canon, tally genicom, multifunction machines and unbeatable prices on consumables.

Price Match Available

We won't be beaten on price

We won't be beaten on price
*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Printerland have once again been great…

Printerland have once again been great to deal with - friendly and efficient service, with advice on a product offered when I called in. The items ordered arrived quickly and with no hassle. Aftercare from the team has also been great!

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Epson EcoTank

I recently needed to upgrade my printer to meet the needs of my growing business. After searching online I came across Printerland and was very impressed by their reviews. They certainly lived up to expectations. The ordering process was seamless and delivery was quick and efficient. I would definitely recommend and use them again.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

It was really easy to find what I needed on the site, also my delivery arrived next day as promised. My invoice was sent over promptly for my records without me having to chase. I will definitely be using Printerland again.

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service, knowledge of product and easy to use

Website offer excellent information about the printers offered, including anticipated running costs, which makes choosing a suitable device much easier, as you can balance the upfront costs with the ongoing running costs.

Delivery was quick and on time.

I would use Printerland again.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kyocera MFC printer

The sales people helped me pick the correct printer for our office and the advice was very good. The printer arrived quickly and has worked faultlessly so far. I have since purchased additional toners for a very competitive price.

19 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed 😞

I purchased a Brother laser printer MFC L8390CDW from Printerland which failed prematurely (less than 4,000 prints).
I reported the initial problem in writing just one month after purchase. I followed their guidance to swipe the green tag to clear the problem, yet the drum error message still appeared every now and then.
I raised the ongoing drum issue after 18 months, when the drum finally packed in
Despite reporting issues early on, the "support" I received was a lecture on the Sale of Goods Act 1979.
I was also surprised to be told that because I paid with a business card, my rights were being treated differently. Felt like the issue was being pushed away instead of dealt with fairly.
When I requested a simple resolution,
I was told "nothing could be done" and was offered a repair on the machine but first I need to obtain an independent engineer's report and provide the original packaging from two years ago just to be 'considered' for a repair.
A total lack of common sense and customer care.

I've lost all confidence in Printerland.
Matthew spent more time explaining why they couldn't help than actually helping.
His reply had a very generic, AI-generated feel to it and did not come across as a genuine attempt to resolve the issue.

I appreciate that phone calls from 18 months ago can't be proven, but the written correspondence clearly shows the issue was raised.
If you want a company that stands behind the products they sell without hiding behind legal jargon, look elsewhere!

9 de abril de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

Good afternoon Senorita,

We are sorry once again that you are having problems with your printer.

I have contacted you again directly, as I am concerned that there has been some confusion about the assistance we have offered to you.

The repair that we offered was not contingent on any report, nor was it offered only if you had the original packaging. We confirmed that all return and transport costs would be covered by Printerland.

We do hope that you will accept the support offered so that we can resolve this matter positively for you.

Kind regards

Matthew
Customer Service Manager

Valorada con 5 estrellas sobre 5

Really impressed

Really impressed! Needed help choosing and felt like I was listened to and given direction on the printer that works for me right now, rather than purchasing an expensive one that I don't need! Highly recommend. Great service.

3 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five Star Company with Fantastic Pre and Post Sales Advice

Printerland has a tremendous pre Sales Service along with free Next Day Delivery. Once the printer was delivered, the Post Sales Department contacted me immediately to ensure that the item and delivery were satisfactory. Great After Sales Care. Finally, my printer needed to be registered and connected to the Brother MPS internal system which Printerland actioned and executed for me. Outstanding. Highly Recommended.

7 de abril de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

I'm delighted you found the service so helpful Michael, your comments and feedback are hugely appreciated. I hope you continue to enjoy your new printer and subscription service.

Valorada con 5 estrellas sobre 5

Would recommend

Great price, quick delivery and great customer service

10 de marzo de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

Thanks so much for the review Kristin, we really appreciate your support (...and stars)

Valorada con 5 estrellas sobre 5

Speedy service and great prices

I bought a printer from Printerland and I had great service. The printer arrived quickly and the price was the best I could find. I’m really impressed with the printer it’s been great with no faults.

8 de febrero de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

Thanks for 5 stars Kate, I'm glad everything has met your requirements. Happy printing!

Valorada con 5 estrellas sobre 5

Pleased with HP Envy

I ordered an HP Envy 6520E which arrived on time and works well. I like the small touchscreen which was helpful when setting up the device. Also the paper feed tray is much easier to use than trying to seat a bunch of A4 sheets in a vertical feeder.

25 de marzo de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

Thanks for the review and 5-stars, we're really grateful for your support. Enjoy the new printer!

Valorada con 5 estrellas sobre 5

First time simplicity.

I found the site easy to navigate, and simple to find what I required. It arrive within the period stated with no problems. All easy answers straight forward. Interaction with staff was helpful and polite and to the point, giving you confidence in. the service.

26 de marzo de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

Thanks Alexander, I'll feed back to our web team on your browsing experience, I'm glad it proved helpful in finding what you required.

Valorada con 5 estrellas sobre 5

Excellent customer service

We ordered two Epson 5805 printers. We struggled with payment from our end and the salesperson at Printerland was extremely helpful. The printers were delivered on time, the prices competitive. We are returning customers and highly recommend Printerland.

11 de marzo de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

I'm pleased to see we managed to get everything sorted for you, thanks for coming back to us again, and for leaving us 5 stars!

Valorada con 5 estrellas sobre 5

Excellent Printerland Service

The service I received from Printerland was excellent. My order was placed quickly, I received confirmation of my order within minutes, I had an email confirming the delivery date, and it was delivered in a timely manner. I will definitely be using them again, and will recommending them to family, friends and colleagues.

13 de marzo de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

Thanks for the great review Andy, we do appreciate your recommendation of us to others and we'll welcome you to Printerland again soon.

Valorada con 5 estrellas sobre 5

GGood Company, Good Service

Great service from a competitive company that does what it says on the tin, but well.

20 de marzo de 2026
Opinión espontánea
Logotipo de Printerland.co.uk

Respuesta de Printerland.co.uk

Thanks for the 5-stars Dave. Happy printing!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más