Casual Basement Opiniones 1937

Great company to deal with great products fast delivery. Keenly priced and well presented

Paid for delivery in 2 to 3 days.
Took a week after it was sent out..

Excellent service, excellent products, don’t need to say anymore
Keep up the great work

Great service when I needed to return something. Refunded very promptly, thank you.

I ordered a jacket which came the next day beautiful jacket unfortunately the wrong size my husband and I were having great difficulty in understanding and finding the correct size.i used casual basements messaging and they were so helpful they measured lots of different jackets for me and helped us to get the correct size.i had returned the original jacket which id asked for full refund instead they exchanged for the new 1 which arrived the day after return was received and adjusted and refunded the difference. Made my whole experience super easy .will be using their site again. Thanks guys you were amazing.

Fast delivery, nicely packaged & quality item.

Always the best branded clothes

Brought my son 2 C.P tops and a lacoste top great price great items came in a nice box thankyou

Fast Deliver, Fantastic Customer Service and Response to E-mails, Return and Exchange Service Top Class very impressed!!!

I had recently bought a CP jacket for winter from Casual Basement. After what I consider a very rapid delivery, I received my jacket on Monday and loved it, unfortunately I was not happy with a couple of markings on the material! I emailed Casual Basement the evening I received the jacket and got a response within 8hrs as I did message in the evening! I sent back the jacket the very next day on Tuesday and requested an exchange! Today is Friday and I have just taken delivery of the new jacket and it’s perfect! Thankyou so much Casual basement you have a repeat customer I will be back this has to be one of the most professional services regarding my garment return and exchange I’ve ever experienced!

Very quick delivery good selection of clothing and sizes I had to return my purchase and exchange it for a smaller size my only gripe is they do not offer free returns it cost me £15 to return so bear that in mind

Your website is easy to use as well as very quick and from payment to delivery I was kept informed with no problems
Item exactly as I wanted
Thanks

Ordered two different size polo shirts, both arrived quickly & very well packaged & presented.
Returned one & the process went through very quickly & no trouble at all.
Recommended company & some decent clothing at good prices on offer.

Delivered on time and have beautiful clothes especially jackets

Fast delivery, love the packaging and item in perfect brand new condition as expected.

Super clothing and fast delivery
5 star

Apart from being a Day late everything was perfect thank you C/B😄🤙

Purchased a moose knuckle coat 2 years ago - stupidly didn’t check authenticity as assumed these guys are a legit outfit

Tried to sell the coat today and was asked to prove authenticity (rightlyso) and the coat is a fake!!!!

Avoid at all costs or if you can’t, check authenticity the second your items arrive

In response to their bizarre response and claims - Moose Knuckle themselves have confirmed it is counterfeit, not the potential buyer!!! I wouldn’t let a random person tell me it’s fake, I’ve done my checks and as just stated, moose knuckle have confirmed it’s counterfeit - may want to check your supply chain!

Additional edit - given your attitude and lack of ownership over this, I’ll just go straight to trading standards

I ordered a CP jacket and I certified it as authentic, I was a bit sceptical at first but I had nothing to worry about as everything was perfect, from ordering to receiving my item in 2 days,I would highly recommend casual basement.

Paul
Liverpool

Ordered 2 men’s t-shirts
Excellent service and delivery. I was kept updated until the parcel arrived which was very well packed.
Great website

Order arrived quickly although it was to small and had to be returned which was also dealt with quickly and we received refund no issues