Catalina of Stanningley Opiniones 

257
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The best experience I’ve had when purchasing a car. Michael is calm, professional, kind and approachable. He understood what kind of car I was looking for, gave me good insights into models for sale a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a 2015 Ford Kuga from Catalina of Stanningley after finding the dealer through AutoTrader. The car was exactly as described and is in very good condition. I’m very pleased with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a car from here, the salesman Steve was friendly, helpful and not at all pushy. Answered all our questions, organised test drive and ultimately got a sale! Unfortunately, less than a week later... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just bought an electric car for the first time and Michael at Catalina was great to deal with he knew what he was talking about answering all my questions and was very professional. Definitely recom... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de automóviles usados
  2. también en la categoría
  3. Concesionario de vehículos de motor

Escrito por la empresa

We are a family owned and run, independent, business. Trading from our sole site since January 1992. We offer a broad range of hand picked, high quality used vehicles. All prepared at our state of the art, preparation facility, meaning that all our vehicles are available to drive away within 30 mins. We have developed great relationships with many of the top new car dealers in the UK to ensure we have the best stock available at all times. As a finance specialist we are fully regulated by the FCA and can offer the best finance packages around, both HP and PCP starting at as low as 6.9% APR. If you need any further information don't hesitate to call us on 01132553755 or email us sales@catalinaofstanningley.co.uk.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

257 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(257)

178 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service by Steve

Great service by Steve, would highly recommend this company

17 de septiembre de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thanks for a lovely review Lisa! We hope you enjoy your new cars.

Thanks
Hannah

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, not pushy and great pre sale and point of sale service. Highly recommended

16 de septiembre de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thanks for a lovely review Lynsey!

Enjoy your new car! Hannah

Valorada con 1 estrellas sobre 5

Don't bother with the warranty

Bought a car from this company a year ago. Nice car reasonably happy with it. I took out the warranty they provide from warranties 2000. I was very specific to ask what was covered - timing chain etc as this wasn't a new car. I was told all was covered and the only thing pointed out to me was to make sure I had an oil change every 6 months or 6000 miles or the warranty would be invalid. One clutch later and a £2300 bill I find out that Catalina have a bespoke warranty with the company and the limit on any claim is £500. I did subsequently find this little detail further down the paperwork, my fault for not noticing but I took the salesman at his word no one would get a timing chain for £500. So warranties 2000 were fine they paid what they had too but Catalina very disappointing. My advice would be not to bother taking out a warranty its not worth the paper its written on!!!!!

29 de agosto de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for your review Karen, I'm sorry to hear you've had issues with your car a year after purchasing. We can look into this further for you if you can email the details and your registration over to hannah@catalinaofstanningley.co.uk

Many thanks
Hannah

Valorada con 1 estrellas sobre 5

Do not get a car from here I got one…

Do not get a car from here I got one head gasket went on me so they gave me a car to borrow witch is fair but they are refusing to home pick there car up now saying there going to call cops on me for pinching it wrong ins

9 de agosto de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Hi Gary,

Thank you for sharing your review, and once again we’re truly sorry for the experience you had with the car you purchased.

Unfortunately, the breakdown happened on the very day you collected the car, around an hour from our dealership. As soon as we were made aware, we arranged recovery, brought the vehicle back to the dealership, and provided you with our courtesy car so you weren’t left without transport while we worked on finding the best solution.

This was not something we could have foreseen — if we’d been aware of an issue beforehand, we would of course have had it repaired before the car was ever sold. There would never be any reason for us to knowingly let a faulty vehicle leave the dealership.

We did discuss the option of moving you into another car, but unfortunately this wasn’t possible in the end for several reasons. Because of that, we asked for our courtesy car to be returned once it was clear a swap couldn’t go ahead.

We genuinely regret the inconvenience this has caused you, and we remain committed to doing what we can to support our customers when unexpected issues arise.

Thanks
Hannah

Valorada con 5 estrellas sobre 5

Very pleased with the garage and service we received

Steve was very helpful. Had the car delivered to Norwich. No problems. My son was very happy with the car. Would definitely recommend Catalina of stanningley garage.

18 de agosto de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thanks for a brilliant review! Enjoy your new car Hollie!

Thanks
Hannah

Valorada con 1 estrellas sobre 5

The car we were sold was not the car that was advertised

The car we were sold was not the car in the advert, we received the car with dents in the drivers door and scratches all over, We asked Tom when buying the car was there any dents and scratches he said the car was in great condition. a couple of day after delivery the engine management light came on. thats when we were complete ignored ( No body would answer the phone.) or called back. we could only deal with Hanna buy e-mail, Hanna told us to go through the warranty no offer of compensation or help. the car is now on the drive waiting to be repaired.

23 de julio de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Hi Peter, thank you for your feedback. We’ve been in touch via email since 31st July with Janette and are keen to get this resolved for her. We’re just waiting for the repair quote from your local garage so we can move forward quickly. Please reply to my last email on the 5th so we can get everything sorted for you.

Kind regards,
Hannah

Valorada con 1 estrellas sobre 5

I bought a car from these people in…

I bought a car from these people in good faith it had problems from day one it wasn’t as described in the advert and a few days after purchase the engine management light came on and I was told to claim on my warranty this is not something you expect to have to do after a few days of owning the car they don’t ring you back there’s nothing with the car not even a spare key it was filthy and smelt like an ashtray head rest missing and dents we asked was there any dents they said no so my advice is don’t buy from this dealer once they have your money that’s it very poor after sales service they never call you back very poor service from Hannah micheal and Tom

23 de julio de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Hi Janette, thank you for your feedback. We’ve been in touch via email since 31st July and are keen to get this resolved for you. We’re just waiting for the repair quote from your local garage so we can move forward quickly. Please reply to my last email on the 5th so we can get everything sorted for you.

Kind regards,
Hannah

Valorada con 5 estrellas sobre 5

Saw the car on Autotrader and rang to…

Saw the car on Autotrader and rang to arrange viewing. Car had only just arrived so Steve took my refundable deposit and would inform me when ready. Got a call few days later to view and car was clean and well presented but wasn't for me! Steve was not pushy or try to desuade me and returned my deposit. Great choice of cars at great prices. Would call back .

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five Star service from start to finish

Five Star service from start to finish. Really helpful staff allowed me to look at and test drive the car with absolutely no pressure. Steve was happy to answer any questions and sold me a great car with no fuss. Fantastic car dealer, highly recommend.

27 de mayo de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for an amazing review Dan, enjoy your new car!

Hannah

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, nothing too much trouble. Very speedy purchase & helpful staff.

21 de mayo de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for your amazing review Emma, enjoy your new car!

Hannah

Valorada con 5 estrellas sobre 5

Great service

Great service, fast and easy

7 de mayo de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for a lovely review Thomas, enjoy your new car :)!

Hannah

Valorada con 5 estrellas sobre 5

Tested and Trusted.Honestly I was over what the…

Honestly I was over whelmed at the whole process. From the first day I contacted and Steve received the call. A video was sent and I loved the car and immediately an invoice was sent to me and I made my payment and after a few days my car was delivered in a truck and was received by my wife and son. They were both happy with the purchase.i am realy pleased because it's what I saw in the video that was delivered. I will sure give a lot of referrals to my community. Welldone guys.

11 de marzo de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Oh wow thank you for such an amazing review! We hope you enjoy your new car.

Hannah

Valorada con 5 estrellas sobre 5

Great service

Great service! Everything was quick, no confusion and direct dealings!

3 de marzo de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for a lovely review Renson! We hope you enjoy your new car.

Hannah

Valorada con 5 estrellas sobre 5

Great experience from start to end…

Great experience from reserving the car, viewing it and buying.
Car was ready for test drive when I arrived…which was great service, considering it had snowed a couple of days before.

Left me to view the car at my own pace, but on hand if I needed anything.

First time buying a car and Tom was great at making sure I had everything sorted that I needed.

14 de enero de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for a lovely review Charlotte, feedback is always appreciated :)! enjoy your new car.

Hannah

Valorada con 5 estrellas sobre 5

What a great business

What a great business. I recently part exchanged my old car for a much nicer, much newer one. Usually I dread the time of changing cars and having to deal with everything but Tom at Catalina made it so smooth and seamless that I definitely know where I’ll go when that time comes around again.

11 de enero de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for an amazing review John! We appreciate your feedback. Enjoy your new car!

Hannah

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, very nice, takes amazing care of their vehicles. Would definitely recommend if u are looking.

20 de enero de 2025
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for an amazing review Archie! Enjoy your new car!

Hannah

Valorada con 5 estrellas sobre 5

Nice people

Nice people very helpful and would recommend, Hannah was a great help. Michael

8 de diciembre de 2024
Opinión espontánea
Logotipo de Catalina of Stanningley

Respuesta de Catalina of Stanningley

Thank you for your lovely review Mick! Enjoy your new car :)

Hannah

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