Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home. I immediately emailed customer service and requested a short delay on deli... Ver más

Valorada con 5 estrellas sobre 5

Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow... Ver más

Valorada con 1 estrellas sobre 5

For the second time in three years of ordering from Catering 24, there was an item missing. We were closed for maintenance so have only just realised that our last order was missing lids but the conta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I called up catering24 as another supplier had sent me the wrong goods and had to wait 3-4 days for return and refund ! When I spoke to Hayley she quickly helped me find the items required and offer... Ver más

Información sobre la empresa

  1. Tienda de suministros para empaquetado
  2. también en la categoría
  3. Empresa de empaquetado
  4. Mayorista
  5. Tienda de suministros para restaurantes

Escrito por la empresa

Catering24 is a recognised national online distributor of catering disposables and have been serving the UK foodservice industry since 1992. A first and second-generation family award-winning business that has one of the largest ranges of stocked takeaway packaging, disposable cups and cleaning hygiene to name a few areas of our expertise. Our website displays live stock and we offer free next working day delivery for all orders over £100 in value, order before 9pm for same day dispatch. Catering24 have a dedicated customer service team on hand to support you in your product enquiries and customer support Monday to Friday. We have been known within the industry as the distributor that is There When You Need Us.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(283)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic products, great service

Fantastic products, quick delivery and superb customer service. I have had brilliant customer service and support from them. I am a new small business and I am so impressed by their service. Well done. First class.

20 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Catering24 delivery days

I would like to make a massive shout out to Jackie who today realised that I had put an order through for the wrong date and got it touch with me to confirm the date. Thankfully I will get my order tomorrow :-)

6 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would like to take this opportunity…

I would like to take this opportunity to thank Laura, I sent in a WhatsApp message about part of my order missing. She called me back promptly to discuss this and sorted it out. Amazing Service 👏

1 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Service dealing with damaged item

Ordered some dishwasher detergent - on arrival Dpd told me it was damaged . When it arrived container was leaking and had been rebagged due to leak / despite telling catering24 this - they refuse to give refund without photographic evidence which we didn’t have due to staff decanting what was left of contents - the liquid 5ltrs were packed in just a box with no protection in the box ! we WERE regular users of this company since 2021 spending over £1000 a year with them but not anymore - Any company that does not take responsibility to resolve its mistakes or listen to its paying customer doesn’t deserve the business !

30 de mayo de 2023
Opinión espontánea
Logotipo de Catering24

Respuesta de Catering24

We're sorry that our previous solution didn't resolve your concerns. As a representative of our team, I want to assure you that we're dedicated to improving your experience. We hope to welcome you back soon.

Valorada con 5 estrellas sobre 5

Good prices, great customer service

I been ordering from Catering24 for a couple of years now and they’re always so kind and helpful. Lynnette especially! She’s always ready to help if I have a question regarding my order.
I would highly recommend Catering24!

22 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I had a faulty batch of bags and they gave me a full refund.
I will definitely use them again.
Liberty was very efficient and came back to me within a few days.
Thank you 🐾

19 de mayo de 2023
Opinión espontánea

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