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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve ordered four packs of large candles which arrived promptly. When unpacking the lot, it turned out that the contents of one pack where mostly damaged (this wasn’t visible from the outside as the... Ver más

Valorada con 4 estrellas sobre 5

I paid approximately £5 per bag for 2 bags of cat litter. When I received them they had £1.79 printed onto the design graphic. Not the deal I thought it is. Update. After communicating with the com... Ver más

Valorada con 1 estrellas sobre 5

Shocking - waited for my order , nothing emailed them to be told stock issues order cancelled Item still showing as available on their web site aswell Crap customer service

Valorada con 4 estrellas sobre 5

Good: Correct goods, promptly delivered, emailed queries answered promptly. Not so good: Invoice supposed to be sent with acknowledgement email - never found it; delivery was in two halves on two d... Ver más

Información sobre la empresa

  1. Servicio de pedidos de comida online

Escrito por la empresa

All of your favourites in bulk sizes


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(183)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

amazing service

amazing service, incredible packaging, no dents, scratches, etc to the box. And shocking 2 day delivery. Couldn't be happier.

11 de mayo de 2024
Valorada con 1 estrellas sobre 5

DO NOT USE

Order placed for case of 7 pate - received one and best before date was the next day! Absolute scam

Would like a refund

13 de septiembre de 2023
Valorada con 1 estrellas sobre 5

NEGATIVE AND COSTLY MISTAKE...AVOID!!!

Bad experience. The company name ' Catering Packs' would lead you to believe you are ordering in bulk to save money which is ultimately what most people need in the current cost of living crisis.
The pricing structure is misleading too. The order took a while to arrive and ended up being individual cartons of milk rather than catering packs. Upon contacting customer service I was informed I would have to cover the cost of return. Finding a courier to carry a large amount of liquid turned into hassle too. Had to write off over £50 due to this company which misleads honest hardworking people looking to save money. I do not recommend and would never use again. I hope people read the negative reviews and steer clear of this company.

1 de junio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Dreadful Customer Support

Not a scam company as some reviewers claim but delivery takes forever, emails are not answered, phones are not manned, poor poor customer support. My advice with this company is to always pay with Paypal so you have some re-dress if things go wrong, if you need something quickly, just avoid altogether
UPDATE- Catering Packs have requested more information- 8 months after this review. Lmao, you couldnt make it up !!

12 de junio de 2023
Valorada con 1 estrellas sobre 5

This is the best company for taking…

This is the best company for taking your money and not giving you goods and giving you a story how they sent it but it must have got lost in the post , but will send an other and still waiting , I paid on 11th March now it’s the 25th March .. please stay away from this Company .

24 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service when initial delivery went awry

Ordered case of 6 wines, never having used catering packs before. Didn't arrive, but the test of a vendor is what happens when things go wrong. They behaved impeccably, took full responsibility, arranged another delivery, and personal communications, thanks Alexa!

7 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swift replacement for damaged goods

I’ve ordered four packs of large candles which arrived promptly. When unpacking the lot, it turned out that the contents of one pack where mostly damaged (this wasn’t visible from the outside as the pack was sealed by the manufacturer, so the person preparing the packaging couldn’t have seen it either).
I took pictures of the damage and emailed Catering Packs. With no delay I’ve received an apology and was sent a replacement pack which again arrived promptly and the goods were all fine.

7 de noviembre de 2022
Opinión espontánea

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