Cathedral Dental Clinic Opiniones 

137
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Professional and expert dental care every time I visit. Honest and helpful consultations. High level of trust and rapport with dentists and great reception staff make it the best dentists I’ve had.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visiting Cathedral Dental Clinic is by far the best dentist experience! There is always a warm welcome, staff are super friendly and helpful. Cathy really knows her stuff and always takes time to go... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I could not recommend Cathedral Dental enough. I have always been self conscious of my smile, due to my teeth not being very visible. Emma listened to my concerns and was able to create my dream smile... Ver más

Valorada con 5 estrellas sobre 5

I was so unbelievably nervous to have two wisdom teeth extracted but I really had nothing to worry about. Of course there was some discomfort but it really is true that there was zero pain. Any instan... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Dentista
  2. Odontólogo estético
  3. Clínica odontológica
  4. Periodoncista de implantes dentales
  5. Servicio de blanqueamiento dental

Escrito por la empresa

We are an exclusive private dental clinic based in Cardiff, offering the latest in general dentistry, cosmetic dentistry, endodontics, implants and orthodontic treatment.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(137)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience as always

Vida and the team are great. A welcoming and relaxed atmosphere.

22 de marzo de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mr Dymmock,
Thank you for leaving such a kind 5-star review.
We are glad to hear you had such a positive experience at the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

GOOD ADVICE FROM DR MURRAY.

16 de marzo de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mr Robert,
Thank you for leaving such a kind 5-star review.
We are glad to hear you had such a positive experience at the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Highly recommended

The whole team from the front desk to the dentists and hygienists are friendly and accommodating. I am always satisfied after an appointment. I wouldn't hesitate to recommend this dental practice to others.

13 de marzo de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mr Coleman,
Thank you for taking the time to leave such a kind 5-star review.
We are so glad you had such a positive experience at the clinic.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

New implant

Very professional service

10 de marzo de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mr Owen,
Thank you for leaving such a kind 5-star review.
We are glad to hear you had such a positive experience at the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Today ( March 7th 2023 ) was my first…

Today ( March 7th 2023 ) was my first visit to the practice.
I found the staff exceptionally professional, friendly and helpful.
Dr Pires and his dental nurse were very welcoming, and immediately put me at ease, with a gentle reassuring manner!
He explained everything to me in detail, and answered all of my questions .

I am extremely confident that my treatment plan will be executed professionally, and that gives me great confidence.

7 de marzo de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Miss Thomas,
Thank you for taking the time to leave such a kind 5-star review.
We are so glad you had such a positive experience with us.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Faith restored.

I am a nervous dental patient so I hadn't seen anyone in over 10 years. Inevitably I needed treatment and I received empathetic and professional care. It has restored my faith in dentistry and I will continue with regular follow-ups.

1 de marzo de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Patient,
Thank you for taking the time to leave such a kind 5-star review.
We always strive to alleviate any anxieties our patients may have about attending an appointment at the dentist. We are glad we were able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

The dentist really put me at my ease…

The dentist really put me at my ease and I didn't experience any pain despite having to have quite a lot of treatment for a crown and two fillings. Everyone at the surgery is very nice and it was a good experience all round.

1 de marzo de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mr Wigley,
Thank you for taking the time to leave such a kind 5-star review.
We are so glad you had such a positive experience at the clinic.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Excellent experience!

I was so unbelievably nervous to have two wisdom teeth extracted but I really had nothing to worry about. Of course there was some discomfort but it really is true that there was zero pain. Any instance of me saying I could feel it the procedure immediately stopped and more anaesthetic was applied. The surgeon couldn’t have been more gentle. So pleased, fears definitely eased for getting a third one extracted next month.

14 de febrero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Miss Maynard,
Thank you for taking the time to leave such a kind 5-star review.
We always strive to alleviate any anxieties our patients may have about attending an appointment at the dentist. We are glad we were able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

I recently had the pleasure of visiting Cathedral Dental Clinic

I recently had the pleasure of visiting Cathedral Dental Clinic for a tooth extraction and I must say, it was a fantastic experience. From the moment I walked into the office, I was greeted with a warm and welcoming atmosphere. The entire team made sure that I felt comfortable and at ease throughout the entire process.

Dr. Kolahi is truly an expert in her field and her passion for dentistry is evident in the way she performs her work. The tooth extraction was done quickly and efficiently, and I was amazed at how little discomfort I felt during the procedure. Dr. Kolahi's gentle touch and reassuring demeanour made the experience much less intimidating than I had anticipated.

What was even more impressive was the speed of my recovery. I was able to eat by the evening of my procedure, which was a welcome surprise. The aftercare provided by Dr. Kolahi and her team was also top-notch, ensuring that my healing process was as smooth as possible.

I would highly recommend Cathedral Dental Clinic to anyone in need of dental services. The professionalism, expertise, and compassionate care are unmatched. Thank you all, for providing such exceptional care!

10 de febrero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Patient,
Thank you for taking the time to leave such a lovely 5-star review.
We always aim to create a welcoming environment for our patients and provide them with the best possible care. I am glad we were able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Undeniably the best dentistry in the…

Undeniably the best dentistry in the city.I’ve received fantastic service from here, very professional, highly recommended.

7 de febrero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Patient,
Thank you for leaving such a kind 5-star review.
We are glad to hear you had such a positive experience at the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Orthodontics

Extremely clean, courteous and a friendly run practice. Located in Pontcanna, the Cathedral dental practice offers warm staff, helpful information and exceptional dentistry skill.

9 de febrero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Patient,
Thank you for leaving such a lovely 5-star review.
We are glad to hear you had such a positive experience with the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

The Crown :)

Dentist was very careful to ensure I was properly informed about the procedure - I tend to be a little nervous about dentistry and she took the time to reassure me and make sure I was confident of what was happening at all times.
Crown is fitted now and I am very pleased with the end result.

8 de febrero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mrs Cox
Thank you for taking the time to leave such a kind 5-star review.
We always try to alleviate any anxieties our patients may have about attending an appointment at the dentist. We are glad we were able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 1 estrellas sobre 5

Appalling After-Sales Handling From Ops Mgr

Each time I have been in the dentist the customer service and treatment has been exemplary. However, on my last visit, I paid in advance for a standard check-in, and while I was in the chair the dentist told me that I needed an x-ray, and asked for permission to take them. I agreed. When I left, the customer service asked me to pay for my x-rays. I complained stating that nobody had told me that I had to pay, and that I thought it was part of the check-in payment. The customer service assistant confirmed it was an additional cost and I paid. When I got home, I thought this was unfair and I contacted the dentist for a refund for the x-rays because I would have refused them had I known they would charge me. Their Operations Manager contacted me in writing and refused my request for a refund STATING THAT I HAD RECEIVED NOTIFICATION OF THEIR RATES IN AN EMAIL FOUR YEARS EARLIER WHEN I FIRST JOINED THE PRACTICE! It told me all I needed to know about this practice - being right, winning a dispute and finding ways NOT to recompense customers no matter how ridiculous was far more important that making a customer felt seen, heard and mattered.

17 de agosto de 2022
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mr Davey,
Thank you for taking the time to leave a review.
We always strive to explain all aspects of treatment to our patients prior to any treatment being completed along with supplying a treatment plan and all relevant consent documents.
Information of our charges are detailed in the patient welcome email which all patients receive upon registration and are available on our website. You were also aware of the charges as you had paid for it in the past
We apologise if you feel the information supplied was not enough.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

We are happy with services of cathedral…

We are happy with services of cathedral dental clinic. Excellent

5 de enero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mrs Nguyen,
Thank you for taking the time to leave such a kind 5-star review.
We are so pleased we were able t provide you with such a positive experience.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Kindness and Professionalism

I have always been rather anxious about visiting the dentist, having had several crowns, bridges and implants. And who looks forward to a root canal filling? But you are in very safe, kind hands with Vida and the team at Cathedral Dental Clinic. The receptionists are warm and welcoming and quietly efficient. The waiting room is an oasis of calm and quiet. This is also the case in the surgery where I am soon at ease and where I find treatment pain free: highly recommended for nervous people.

27 de enero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mrs Bowen,
Thank you for taking the time to leave such a kind 5-star review.
We pride ourselves on creating a calming and welcoming environment for our patients. We are so glad we have been able to provide this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Fear of dentist

Being a person who had a phobia about going to the dentist i no longer have that fear as all the staff are very friendly and understanding about the fear some people may have about being there

27 de enero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Patient,
Thank you for taking the time to leave such a kind 5-star review.
We always aim to alleviate any stress our patients may feel about attending an appointment at the dentist. We are so happy to hear we were able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Fantastic practice

Fantastic practice, I would highly recommend it. The staff are all very friendly and efficient and I have no problems booking an appointment when I need one. The treatment(s) and advice I have received have always been very good.

26 de enero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Miss Hacon-Williams,
Thank you for taking the time to leave such a kind 5-star review.
We always strive to provide our patients with the best advice we can. We are so glad to hear we have been able to do this for you.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

The best dental clinic I’ve ever…

The best dental clinic I’ve ever experienced. I am a new patient at Cathedral Dental Clinic, I was feeling a little anxious attending today as it was my first check up for a few years. As soon as I arrived I was greeted by a very friendly and approachable team of receptionist; Briony, Ffion, Harriet and Kathy, immediately my mind was put at ease. The establishment was clean, well presented and had a very relaxing atmosphere. After a lovely chat with the girls at the front desk I was attentively taken into the surgery by nurse Kayleigh where I met Dr Pires. He was very informative and helpful, his chair side manor was professional & personable. He was the most down to earth dentist I’ve ever come across, I would definitely recommend him! What I thought was going to be a daunting experience turned out to be an extremely positive one. Following my appointment, the receptionist Briony explained everything regarding my treatment plan with great care and was happy to answer any questions that I had. After attending Cathedral Dental Clinic I look forward to returning, thank you all for such a lovely experience!

24 de enero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mr Coverdale,
Thank you for taking the time to leave such a lovely 5-star review.
We pride ourselves on creating a welcoming and calming environment and being able to answer questions our patients may have in regard to their treatment. We are so pleased we were able t provide you with such a positive experience.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

Valorada con 4 estrellas sobre 5

Generally good but there is still room for improvement 😉

Good welcoming reception team. The hygienist is really great and we go regularly as a family which has helped our dental health a lot. Only critic there is that the cost has risen a lot with COVID and all the regulations which is understandable but it has not come back down all the way now that the regulations have very much been rolled back. There has been a token lowering of price but that is all... With the dentists it is a bit of a mixed bag. Some are great, some could really do with listening much more to their patients' questions. I have had to change dentist within the practice because she was so obviously looking down on me. Here is the honest truth. They have some great points and often have been helpful and a few have a lot of work to do not on competence but on human relations... Their best dentist unfortunately left a few years ago. He really was patient with me and my fears and questions to a point that has not been replicated since... But good practice none the less.

9 de enero de 2023
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Patient,
Thank you for taking the time to leave us a review.
We always aim to provide our patients with the highest level of care and services, and we are glad we have been able to provide that for you.
We unfortunately had to adjust our prices during COVID as we needed to deep decontaminate the surgery and change full PPE after every patient. Since the restrictions have been reduced, the prices have been lowered hence our current prices reflect the current economy and match the industry standard.
We are saddened to learn that you have received mixed experiences from our highly trained and caring clinicians. We use our patient feedback for clinical and support team training.
I hope at future visits to the Clinic you will experience the high standard of care that you have been accustomed to from all our team members.
We look forward to welcoming you back to the clinic at your next appointment.
Kind regards,
Clinic Administration

Valorada con 5 estrellas sobre 5

Friendly/efficient visit

All staff were extremely friendly and efficient. I was able to schedule my additional hygienist appointment on the same day following my general appointment.

15 de diciembre de 2022
Opinión espontánea
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Respuesta de Cathedral Dental Clinic

Dear Mr Dinsmore,
Thank you for taking the time to leave such a kind 5-star review.
We are glad that you had such a positive experience with the clinic.
We look forward to seeing you for your next appointment with the clinic.
Kind regards,
Clinic Administration

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