Spoke to Ethan Davies who was great from start to finish and made the process very straightforward. Would highly recommend Cavendish!
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Consulta las opiniones de los clientes
Cannot praise Cavendish Online enough. Our adviser Nick Boyles was totally professional throughout quite a complicated process. He was always very friendly and patient with our queries and always made... Ver más
I used Cavendish Online to set up my life insurance and critical illness cover 2 years ago on recommendation from mse. I was offered a review and due to changed circumstances took them up on it. The h... Ver más
Jake V was well mannered and offered all the guidance relevant to help me choose the best policy for me. Appropriate sense of humour and was patient when I had to gather details to help get through t... Ver más
Información sobre la empresa
Sobre Cavendish Online
Escrito por la empresa
About Cavendish Online
At Cavendish Online, we make life insurance, critical illness cover, and income protection simple, affordable, and stress-free. We know that thinking about the future can feel a bit daunting, so our friendly team is here to help you protect the people and things you care about — without the jargon or hidden costs.
Since we began in 2000, thousands of families across the UK have chosen Cavendish Online because we explain options clearly and help people find the right cover for their life and budget. You can get everything done quickly online, or book a relaxed chat with one of our advisers — whatever suits you best.
Why customers like us
- Clear, easy-to-understand guidance — no confusing insurance speak.
- Flexible options: manage online or talk to a friendly adviser.
- Competitive prices and straightforward policies.
In 2022, we joined Lloyds Banking Group, giving us extra strength and resources while keeping our independent, customer-first approach. We’re fully authorised and regulated by the FCA — so you can be confident you’re in safe hands.
Ultimately, protection is about peace of mind. With Cavendish Online, you’ll get honest advice and practical support so you can make the right decisions for your family — and get back to enjoying today.
Need help? Our team is ready to chat — friendly, no-pressure advice whenever you need it.
Información de contacto
234 High Street, EX4 3NL, Exeter, Reino Unido
- 03456442544
- info@cavendishonline.co.uk
- cavendishonline.co.uk
4,7
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very simple process that reduces your…
Very simple process that reduces your monthly premiums compared to traditional methods.
12 de diciembre de 2025
Harrassment of a Widow
You claimed my husband who died 6 years ago has just taken out life insurance with you. How do I go about claiming on this?
What a nice surprise on a Saturday morning.
EDIT AFTER CAVENDISH RESPONSE
Cut and paste auto responses don't count Cavendish.
if I could give a 0 star I would
EDIT 2
Received response from Cavendish - human error and apology. Obviously this doesn't change what happened and still have the opinion of DO NOT USE.
12 de diciembre de 2025
Respuesta de Cavendish Online
EDIT
Hi Tina,
I can see we emailed you yesterday with a response after investigating this issue.
Perhaps it went in to your junk folder? If you can't see anything could I ask you email anthony@cavendishonline.co.uk and I can re-send to you.
Kind regards,
Anthony
Hi Tina,
We apologise for any distress this has caused.
We will contact you directly once we have completed a full investigation of how this email was sent in error.
In the meantime, again, we do apologise for this issue and we will be in touch as soon as we have the full details.
Kind regards,
Cavendish Online
Scam message from Cavendish Online
Scam message from Cavendish Online. Email received from these chancers stating,
"Important message regarding critical illness cover. Thank you for taking out life insurance cover."
They must be desperate for business. Never have asked for life cover. Disgusting practice.
12 de diciembre de 2025
Respuesta de Cavendish Online
Hi Scott,
Thank you for sharing your feedback.
We completely understand your frustration and sincerely apologise for the email you received. This was caused by an internal error, and we’ve taken immediate steps to ensure it doesn’t happen again. Please rest assured that you’ve been removed from all future communications. If you have any concerns, feel free to reach us at info@cavendishonline.co.uk or on 01392 439 437. Our business hours are 9am-5.30pm Monday to Friday.
Thank you for bringing this to our attention and once again, we apologise for the confusion.
I havent taken out life insurance with…
I havent taken out life insurance with you.
12 de diciembre de 2025
Respuesta de Cavendish Online
Hi Patrick,
Thank you for sharing your feedback.
We completely understand your frustration and sincerely apologise for the email you received. This was caused by an internal error, and we’ve taken immediate steps to ensure it doesn’t happen again. Please rest assured that you’ve been removed from all future communications. If you have any concerns, feel free to reach us at info@cavendishonline.co.uk or on 01392 439 437. Our business hours are 9am-5.30pm Monday to Friday.
Thank you for bringing this to our attention and once again, we apologise for the confusion.
Peace in mind
I had difficulties to find a provider for my life insurance but Cavendish online did for me. Now I have the policy that I wanted . Cavendish online is professional and useful. I already have been told to my friends, if someone needs help , to not hesitate to contact them . It’s peace in mind .
5 de diciembre de 2025
I didn't request any products from…
I didn't request any products from Cavendish Online but have received emails to say I have and this survey, no response from Cavendish Online to requests to sort this
12 de diciembre de 2025
Respuesta de Cavendish Online
Thank you for sharing your feedback.
We completely understand your frustration and sincerely apologise for the email you received. This was caused by an internal error, and we’ve taken immediate steps to ensure it doesn’t happen again. Please rest assured that you’ve been removed from all future communications. If you have any concerns, feel free to reach us at info@cavendishonline.co.uk or on 01392 439 437. Our business hours are 9am-5.30pm Monday to Friday.
Thank you for bringing this to our attention and once again, we apologise for the confusion.
Quality Product Life Insurance with…
Quality Product Life Insurance with minimal fees
12 de diciembre de 2025
Receiving messages about a policy I…
Receiving messages about a policy I have not requested, and my unsubscribe is not being acted on. Reported as phishing.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Cavendish Online
Thank you for sharing your feedback.
We completely understand your frustration and sincerely apologise for the email you received. This was caused by an internal error, and we’ve taken immediate steps to ensure it doesn’t happen again. Please rest assured that you’ve been removed from all future communications. If you have any concerns, feel free to reach us at info@cavendishonline.co.uk or on 01392 439 437. Our business hours are 9am-5.30pm Monday to Friday.
Thank you for bringing this to our attention and once again, we apologise for the confusion.
Don’t know anything about this purchase
Don’t know anything about this purchase
12 de diciembre de 2025
Respuesta de Cavendish Online
Thank you for sharing your feedback. We completely understand your frustration and sincerely apologise for the email you received. This was caused by an internal error, and we’ve taken immediate steps to ensure it doesn’t happen again. Please rest assured that you’ve been removed from all future communications. If you have any concerns, feel free to reach us at info@cavendishonline.co.uk or on 01392 439 437. Our business hours are 9am-5.30pm Monday to Friday.
Thank you for bringing this to our attention and once again, we apologise for the confusion.
Email Scammers
Scam emails being sent saying "Thank you for taking out life cover with Cavendish Online" but this is a marketing trick so to make you call them for clarification and then they hard sell.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Cavendish Online
Thank you for sharing your feedback.
We completely understand your frustration and sincerely apologise for the email you received. This was caused by an internal error, and we’ve taken immediate steps to ensure it doesn’t happen again. Please rest assured that you’ve been removed from all future communications. If you have any concerns, feel free to reach us at info@cavendishonline.co.uk or on 01392 439 437. Our business hours are 9am-5.30pm Monday to Friday.
Thank you for bringing this to our attention and once again, we apologise for the confusion.
I dealt with Leroy
I dealt with Leroy, who was very helpful, professional and polite. He took time to explain everthing in detail to ensure I was able to make the right choice.
Very Good servive from start to finish.
I would highly recommend Cavendish.
5 de diciembre de 2025
I am truly grateful for the…
I am truly grateful for the thoroughness and clarity you provided. It felt as though you genuinely cared about ensuring I received the best possible outcome. Your dedication and attention to detail were evident in every explanation. I am confident that you have a deep understanding of what I need. Thank you for your exceptional service and for making this process so smooth.
5 de diciembre de 2025
Clear helpful advice and honest
Clear helpful advice and honest about my options due to my health. Also offered advice on changes I could make with my policy in the future
5 de diciembre de 2025
Ben was so nice 👍
5 de diciembre de 2025
I have asked on numerous occasions not…
I have asked on numerous occasions not to continue withi is policy it has still gone through
2 de octubre de 2025
Respuesta de Cavendish Online
Hi Sean,
Thank you for sharing your feedback.
We’re sorry for the inconvenience you experienced and appreciate the opportunity to make things right. We’re glad the issue has now been resolved, and we’re committed to ensuring your experience remains positive moving forward.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Cavendish Online
Informative, Customer Focused Service
Very helpful, attentive and customer focused. Never felt rushed into making a decision and plenty of helpful information was provided which helped me to make an informed choice.
The agent I dealt with was excellent and knew his job well, presenting an excellent knowledge of the subject matter and products being discussed.
Would highly recommend, especially if you want absolute clarity, options, alternatives and detailed explanations on the life insurance policy that you are considering.
7 de noviembre de 2025
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