CCTV Direct (UK) Limited Opiniones 

1719
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Top quality items at competitive prices with service as good as it gets - come back every time

Valorada con 4 estrellas sobre 5

Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de sistemas de seguridad
  2. Tienda de alarmas antirrobo
  3. Compañía de cable
  4. Proveedor de alarmas contra incendio
  5. Cámara de tráfico
  6. Tienda de equipos de seguridad

Escrito por la empresa

At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.

High Quality Products

Escrito por la empresa

CCTV Direct Online supplies High Quality Products
We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.

Trade Perks Just Got Better!

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.

Reliable service, top brands, and unbeatable trade perks.

Información de contacto

Promotion box for CCTV Direct (UK) Limited

New AI CCTV Camera Just Launched!

Discover latest Hikvision AI-powered cameras for next Level Security.

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 47% de las opiniones negativas

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4,6

Todas las opiniones

(1719)

240 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service and rapid delivery…

Great service and rapid delivery throughout.

6 de abril de 2026
Opinión espontánea
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Respuesta de CCTV Direct (UK) Limited

Thank you for your kind words! We’re really glad you were happy with both the service and the speedy delivery. We look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

Excellent service from the team

Excellent service from the team. From ordering to delivery. A+++++
Will always use for my Hik installations. Good pricing also.

7 de abril de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thank you for the fantastic feedback! We’re delighted to hear you had an excellent experience from ordering through to delivery. Your continued trust in us for your Hik installations means a lot, and we’re glad our pricing works for you too.

Valorada con 5 estrellas sobre 5

Excellent product at competitive price…

Excellent product at competitive price - fast delivery

2 de abril de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thank you for your feedback! We’re glad you’re happy with the product quality, competitive pricing, and fast delivery. We appreciate your support.

Valorada con 5 estrellas sobre 5

Great service support

Although my initial order was incorrect the staff were great in resolving the issue, they immediately sent out the correct order which I received the following day and collected the wrong order from my house. Very good customer service.

5 de abril de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thank you for your kind feedback! We’re sorry for the initial mix-up, but we’re glad our team was able to resolve it quickly and make things right. Providing great customer service is very important to us, and we appreciate your understanding.

Valorada con 5 estrellas sobre 5

Excellent service and rapid delivery

Excellent service and rapid delivery

2 de abril de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thank you for your kind feedback! We’re delighted to hear you were happy with both our service and the speed of delivery.

Valorada con 5 estrellas sobre 5

Good Supplier

Good Supplier, offered helpful advice prior to purchase. Hub delivered well packed and at competitive price. They called to apologise for short delay over bank holiday.

1 de abril de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thanks for your great feedback — we really appreciate you taking the time to share your experience. It’s good to hear that our advice helped before your purchase and that everything arrived well packaged and at a competitive price.

We’re sorry again for the slight delay over the bank holiday, but we’re glad our team was able to keep you updated. Thanks for your understanding, and we hope to deal with you again soon.

Valorada con 5 estrellas sobre 5

Superb service both online and over the phone

Online support was great finding the product we required, great support the next day promptly phoning to let me know the product was out of stock and recommended an alternative for the same price, received the item quickly even with the easter bank holidays to contend with, all fitted and working great.

1 de abril de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thanks for your great review — we’re glad our team could help you find the right product and quickly sort an alternative. Happy to hear it arrived on time and everything is working perfectly. Much appreciated!

Valorada con 5 estrellas sobre 5

Fast

Fast, efficient, competitive- Recommended

30 de marzo de 2026
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Respuesta de CCTV Direct (UK) Limited

Thanks for your review — we’re glad you found our service fast, efficient, and competitively priced. We really appreciate the recommendation!

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery - good value

30 de marzo de 2026
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Respuesta de CCTV Direct (UK) Limited

Thank you for your review — we’re pleased to hear you were happy with the prompt delivery and value. We appreciate your support!

Valorada con 5 estrellas sobre 5

Fantastic

Fantastic and helpful staff who always have an answer to any related questions!

6 de marzo de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thank you for your great review — we’re really pleased to hear you found our team helpful and knowledgeable. We’re always happy to assist!

Valorada con 5 estrellas sobre 5

Good products and great prices all…

Good products and great prices all delivered on time what more could I ask.

27 de marzo de 2026
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Respuesta de CCTV Direct (UK) Limited

Thank you for your review — we’re glad you’re happy with the quality, pricing, and timely delivery. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Exactly what I needed after looking…

Exactly what I needed after looking everywhere.

24 de marzo de 2026
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Respuesta de CCTV Direct (UK) Limited

Thanks for your review — we’re glad you found exactly what you were looking for. Really appreciate your feedback!

Valorada con 5 estrellas sobre 5

Good service and products

Good service and products

24 de marzo de 2026
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Respuesta de CCTV Direct (UK) Limited

Thank you for your review — we’re pleased to hear you’re happy with both our service and products. We appreciate your support!

Valorada con 5 estrellas sobre 5

Very helpful!!

I was unsure which NVR would be suitable as an upgrade to an existing system, CCTV Direct were very helpful on the phone and explained all the various options.

Once the order had been placed it arrived very quickly and well packed.

21 de marzo de 2026
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Respuesta de CCTV Direct (UK) Limited

Thank you for your great review — we’re glad our team could help you choose the right NVR and explain the options clearly.

Great to hear your order arrived quickly and well packed. We really appreciate your feedback!

Valorada con 5 estrellas sobre 5

very prompt delivery

very prompt delivery, with extra next day delivery, perfect product as described, except that all six cameras were not same, two had extra connection which we didn't need any way.

17 de marzo de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thank you for your review — we’re pleased to hear you were happy with the prompt delivery and the product overall.

We appreciate your feedback regarding the cameras and will take this on board. Thanks again for your support!

Valorada con 5 estrellas sobre 5

Really quick delivery

Really quick delivery

20 de marzo de 2026
Logotipo de CCTV Direct (UK) Limited

Respuesta de CCTV Direct (UK) Limited

Thank you for your review — we’re glad to hear you were happy with the quick delivery. We appreciate your support!

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