Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Ver más
La empresa ha respondido
CCTV Direct was Amazing Emayr at CCTV Direct was very helpful and knowledgeable and helped me configure a new POE Camera on an NVR connected to a home network and accessed via the iVMS-4200 clie... Ver más
La empresa ha respondido
I was unsure which NVR would be suitable as an upgrade to an existing system, CCTV Direct were very helpful on the phone and explained all the various options. Once the order had been placed it arr... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de sistemas de seguridad
- Tienda de alarmas antirrobo
- Compañía de cable
- Proveedor de alarmas contra incendio
- Cámara de tráfico
- Tienda de equipos de seguridad
Escrito por la empresa
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Escrito por la empresa
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Información de contacto
73 Whalley New Road, BB1 6JY, Blackburn, Reino Unido
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Excelente
2 mil opiniones
Ha contestado el 52% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick delivery all quality items
5 de mayo de 2026
Great help from Sully at CCTV Direct !
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that would have otherwise meant having to buy a whole new alarm system ! Delighted…
13 de mayo de 2026
Opinión espontánea
Did well for a big order
Had few hiccups, but were fast in sorting them out. Would recommend,
6 de mayo de 2026
Very poor service ... what do you think?
One item was not in stock, although I ordered it.
The other item has not arrived. Over 1 week later!
I assume it is safe to conclude that this represents very poor service.
Might be better to actually get your service function working and deprioritise Trust Pilot reviews!
4 de mayo de 2026
Part of the order is as missing from…
Part of the order is as missing from the delivery. No reply’s from emails or WhatsApp.
29 de abril de 2026
Very good pre sales information
Very good pre sales information. They guided me through which camera I needed.
1 de mayo de 2026
Although I don’t my items that I need,I…
Although I don’t my items that I need,I quickly get my refund.they are reliable company. Thanks👍
23 de abril de 2026
Bloody excellent service and super…
Bloody excellent service and super quick.
Great price as well 😎
22 de abril de 2026
Decent Supplier
Usually reasonably priced quick delivery and excellent remedial service when minor issue with part ordered occured
14 de abril de 2026
Opinión espontánea
Quick systems
21 de abril de 2026
Good choice of products
Good choice of products. Easy website to navigate. Placed order and arrived very quickly and well packaged.
21 de abril de 2026
I'm still waiting for my equipment
I'm still waiting for my equipment, I paid for next working day and even selected to collect it from a collection point to ensure I didn't miss the delivery because you know how reliable these dodging delivery company's are. It's now 5 days and I'm still waiting. No doubt CCTV Direct got the equipment out on time but their chosen delivery firm have alot to answer for.
I'm going to cancel the order as it's already cost me over a grand in lost earnings waiting for the equipment.
The only way these company's are going to realise that this kinda rubbish is not appropriate is if we stop using them.
I'm going to a local supplier, paying more but it's not going to cost me in lost earnings waiting on their chosen delivery service. My advice, if you want to take your chances with DHL, I'm going to support my local business and long off relying on anyone else!!
Update!!
I was contacted by CCTV Direct after leaving this review and they where very helpful. I still canceled the order, not because of CCTV Direct but due to the unreliable nature of the delivery firm.
They didn't question my reasons and where very understanding and gave me a refund no questions asked.
I'm just sorry DHL have caused bad reviews
21 de abril de 2026
Zero Support
Issue with a supplied part, called and got no answer, emailed and got no reply
16 de abril de 2026
Great service and rapid delivery…
Great service and rapid delivery throughout.
6 de abril de 2026
Opinión espontánea
Respuesta de CCTV Direct (UK) Limited
Thank you for your kind words! We’re really glad you were happy with both the service and the speedy delivery. We look forward to serving you again soon.
Excellent service from the team
Excellent service from the team. From ordering to delivery. A+++++
Will always use for my Hik installations. Good pricing also.
7 de abril de 2026
Respuesta de CCTV Direct (UK) Limited
Thank you for the fantastic feedback! We’re delighted to hear you had an excellent experience from ordering through to delivery. Your continued trust in us for your Hik installations means a lot, and we’re glad our pricing works for you too.
Excellent product at competitive price…
Excellent product at competitive price - fast delivery
2 de abril de 2026
Respuesta de CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad you’re happy with the product quality, competitive pricing, and fast delivery. We appreciate your support.
advertised some equipment on there web…
advertised some equipment on there web site which they were quick to take payment for but then couldn't get the part!! did get refund.
3 de abril de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.