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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The planters arrived in sturdy packaging. Instructions are crystal clear and assembly was uncomplicated. I purchased them because I love to have fresh vegetables and herbs, but at my advanced age (88... Ver más

Valorada con 5 estrellas sobre 5

Great experience from start to finish. We ordered four of the 4' planters and the "feet". Communication was good as to when we would receive the order (Huge bonus that shipping is free!). Everything c... Ver más

Valorada con 1 estrellas sobre 5

Do not expect to receive your planters for several weeks!!!! Not even any tracking info. I followed up with them and I am given vague info on when it will ship, 1 week after purchase. No date, no trac... Ver más

Valorada con 5 estrellas sobre 5

Superb product and very easy to assemble. I had to stain and then polyurethane myself but I expect it to last 20 years! It’s beautiful high quality cedar. Only downside was all communication is throug... Ver más

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4,0

Muy bueno

TrustScore: 4 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 27% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

First of all they make a good product, but……

First of all they make a good product and I already have one. Problem is they can’t seem to get it to you in any sort of a cogent way. I’ve received two notifications of expected delivery dates for a recent order the last being the day before yesterday and nothing has arrived. Now when I look on their website they can’t tell where it is and they don’t even know if it’s ready to be shipped or not. That is unacceptable and I will not buy from them again

8 de marzo de 2026
Opinión espontánea
Logotipo de Cedar Planters

Respuesta de Cedar Planters

Hi Bradley,

Thank you for your kind words about our product, and we sincerely apologize for the frustration caused by the shipping delays and lack of clear communication — that is absolutely not the experience we want for our customers.

According to our records, you placed an order to be Shipped in March and the tracking information shows it was shipped on March 9th and shows as delivered on March 13th. Could you please confirm whether you have received it?

If there is any issue with your order, we would love the opportunity to make it right.

Thank you so much for your patience, and we hope to hear from you soon.

Best,
Cedar Planters' Team

Valorada con 5 estrellas sobre 5

Well Worth The Wait!!!

Although it did take a little longer to receive my planter boxes, it was well worth the wait!! Not only are these boxes beautiful but they assemble perfectly together. You can even watch a step by step video on how to assemble. If you've ever ordered anything from China, the instructions, if you get any, don't make sense and you always have to modify something to fit together.
It was so satisfying Cedar Planters supplies everything you need and again they were a piece of cake to put together.
So just be patient, Cedar Planters are overwhelmed with orders.

31 de enero de 2026
Opinión espontánea
Logotipo de Cedar Planters

Respuesta de Cedar Planters

Hi Terri,

Thank you so much for your patience and kind words! We’re happy to hear the wait was worth it and that the planters were easy to assemble. Clear instructions and a smooth build experience are very important to us. We truly appreciate your understanding during this busy season and thank you for choosing Cedar Planters! 🌿

Valorada con 5 estrellas sobre 5

Great Product at a Great Price

In our modern era of on-line products that are misrepresented b/c they are not the actual quality as represented, these Cedar Planters are the real deal. They are exceptional quality including the fasteners, and the pre-drilled holes line up perfectly. They are also very reasonably priced and the customer service is extraordinary. BTW, do stain the planters b/c they look awesome once stained.

5 de enero de 2026
Opinión espontánea
Logotipo de Cedar Planters

Respuesta de Cedar Planters

Thank you for the great review! We’re so glad you’re happy with the quality, fit, and value of the planters. We really appreciate the shoutout to our customer service team 💛. Great tip on staining too, they really do look amazing once finished! 🌿

Valorada con 5 estrellas sobre 5

No complaints here

No complaints here. I own a variety of planters. I totally love them. They were easy to put together. I look forward to Spring for my variety of outdoor plants. They remain beautiful looking throughout the Seasons. Thanks Cedar Planters, great job well done!!

17 de marzo de 2025
Opinión espontánea
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Respuesta de Cedar Planters

Thank you so much for your words Gloria. We are so glad you're enjoying your Planters :)

Valorada con 5 estrellas sobre 5

I bought an 36” Raised for my balcony…

I bought an 36” Raised for my balcony and it is absolutely gorgeous. It gave me the ability to have my dreamed little garden in my tiny space. You can tell it is real Cedar wood because the lumber smell and texture.

22 de diciembre de 2025
Opinión espontánea
Logotipo de Cedar Planters

Respuesta de Cedar Planters

Hi Margarita,

Glad you were able to have a mini garden using our products. That is our mission, bring joy and nature to every space!

Valorada con 1 estrellas sobre 5

Ordered on Nov 19; not shipped but charged

Ordered on Nov 19. Have yet to receive any correspondence. They did charge my card though. Very frustrating.

19 de noviembre de 2025
Opinión espontánea
Logotipo de Cedar Planters

Respuesta de Cedar Planters

Hi Jillian,

Thank you so much for bringing this situation to our attention. After reviewing your order, we noticed it was placed selecting the option Ship it in December. The order was shipped/given to the carrier on Dec 23, however, due to the holidays some delays are expected. Your order is schedule to be delivered before the end of the year.

Our fulfillment team will be monitoring your order and contacting you via email for a better update.

Thank you for being part of the Cedar Planters' Family,

Best,
Maria

Valorada con 2 estrellas sobre 5

My first box was great

My first box was great. The second one a plank was bowed so the corner didn’t come together right. There is no good way to contact them. The customer service number is in correct and my email would submit button did not work! I think they are overwhelmed

30 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Waiting on delivery

I am concerned about the time I am waiting for a delivery of two planters I ordered some weeks ago. I don’t seem to be able to use their tracker program. I get the response that they were delivered 2 hours ago but nothing has arrived.

23 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 25 days ago

Ordered 25 days ago. Money taken and UPS messaged awaiting planters then nothing. I contacted them and just an automated reply. Filled a different contact us form and contact supposedly from Canada, parent company. They are trying to contact them, assured order was correct. Now going to raise a problem with PayPal.

30 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from them

Do not buy from them. I have been waiting for over 10 days for my items to be posted. They got a UPS label 5 days ago, but they still haven't sent the items. Every time I contact them they say they will post it soon. But they don't. This is a scam. I left comments on their instagram and facebook accounts. Instead of contacting me to address the problem they blocked me. They delete the negative reviews to create a fake illusion of being professionals.

29 de octubre de 2024
Opinión espontánea

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