CEF Opiniones 

29.222
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I initially called your store in Troon and was met with an extremely unhelpful and disinterested individual who refused to even contemplate discussing my needs and pushed off to the website. Being sig... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We increasingly used CEF to the point where they are the primary wholesaler our business uses today. A great local team in Stafford, who go the extra mile every time and don't quibble if somethin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a toothbrush charger just over a year ago which suddenly stopped working. I could not find the receipts but knew the purchase date and got a new replacement the next day. No fuss. Well don... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I found what I wanted and it was delivered successfully. I would, however encourage CEF to offer a cheaper delivery service please. The delivery charge was £5.95 plus VAT, which was only 1p more than... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de artículos eléctricos
  2. Compañía de cable
  3. Mayorista de electrodomésticos
  4. Mayorista de artículos de iluminación
  5. Proveedor de tornillos
  6. Proveedor de equipos de generación de energía solar

Sobre CEF

Escrito por la empresa

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Escrito por la empresa

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

29 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,5

Todas las opiniones

(29.222)

3305 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

I initially called your store in Troon…

I initially called your store in Troon and was met with an extremely unhelpful and disinterested individual who refused to even contemplate discussing my needs and pushed off to the website. Being sight compromised, I had to get wife to go online to complete my order. Were I not in such urgent need of the part, I would have gone elsewhere...... This now mentioned, the online process worked well, the part arrived in good order and in quick time.

4 de agosto de 2026
Logotipo de CEF

Respuesta de CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards

Adele Feller (Customer Services Manager)

Valorada con 1 estrellas sobre 5

Wrong description on website

Unfortunately website description was incorrect resulting in me ordering items which were not as described. Rang to speak to customer services who said sometimes pictures and descriptions can be incorrect or missing images. Not very helpful. Had to then take items for credit to local branch.

4 de agosto de 2026
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Respuesta de CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards

Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Makita DHP484 drill

Good product, easy ordering, great price and fast delivery.

4 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Highly recommended.

Ordered a Dewalt pole hedge trimmer and CEF had the best price AND free next day delivery, superb company.

4 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service
Speedy service
Quality product

3 de agosto de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Very good service

Very good service. Rang to check it was me that placed the order and delivered very quickly

3 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Good customer service

I purchased a toothbrush charger just over a year ago which suddenly stopped working. I could not find the receipts but knew the purchase date and got a new replacement the next day. No fuss. Well done customer service.

3 de agosto de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review Terence.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Great service

Great service, alarm arrived bang on next day.

3 de agosto de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Very helpful front desk service

Very helpful front desk service. They found exactly what I was looking for and it was delivered to my home the next day

20 de julio de 2026
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Respuesta de CEF

Thank you very much for your review Andrew.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Helpfull staff

Helpfull staff, needed customer service to help with a small problem not of there making which they did.

20 de julio de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Rcbo

Everything happened as
Informed.

23 de julio de 2026
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Respuesta de CEF

Thank you very much for your review Malcolm.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 1 estrellas sobre 5

Item never arrived, waiting for a refund!

The product did not arrive on Monday as promised.
I contacted them the day it should have arrived as the tracking link they sent me was not working. It did not look like it had been sent.
I finally spoke to someone on Wednesday who said they had escalated it with the delivery company, because they had taken my item but had not scanned it. I asked them to send me a replacement and when the delivery company find the original item, they could return it to them. I was told he would speak to his manager about this and come back to me, but no one has!! So I have asked for a refund - not received it yet!!

2 de agosto de 2026
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Respuesta de CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards

Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Easy to order online via the web site…

Easy to order online via the web site arrived when required free of charge, great service for a busy electrician.

1 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review Ian.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

5 Star

Parcel arrived on time, well packaged. Easy transaction

2 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review Michael.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Worked with CEF for more years than I…

Worked with CEF for more years than I can remember and always have had terrific service. Always helpful and cheery staff and excellent quality products, all in a Brilliant company

19 de julio de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

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