The switch I ordered did not arrive the next day. Louis discovered that the the last one on the shelf was damaged and not sent. One more was available at another warehouse. Thank you Louis for organi... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Had a delivery issue so called for assistance. Phone was answered immediately and agent was very helpful. A company is best defined by their reaction on the occasions when things go a little wrong, so... Ver más
La empresa ha respondido
Basically I received the exact part number for the grid switches I asked for, and in good time. However, I was given a part number from a local Electrical vendor for single pole switches, and I act... Ver más
La empresa ha respondido
I found the website easy to use, and the buying process quick and simple. My order was delivered exactly on time, as promised. I've still yet to install my purchase, but no doubt it will suffice as de... Ver más
La empresa ha respondido
Información sobre la empresa
- Mayorista de artículos eléctricos
- Compañía de cable
- Proveedor de equipamiento eléctrico
- Proveedor de equipos de calefacción
- Mayorista de artículos de iluminación
- Proveedor de equipos de generación de energía solar
Acerca de TradeSparky
Escrito por la empresa
TradeSparky, a leading UK electrical wholesaler since 2016, boasts a comprehensive selection of top-quality, branded products from all leading manufacturers, open to trade and the public.
Over 50,000+ Products.
With a robust network of over 47 warehouses across the UK, and over 50,000 products, TradeSparky are committed to fulfilling and securely delivering your orders.
Dedicated Sales Team.A dedicated team ensures efficient processing and dispatch of all orders, with customer service representatives ready to address any queries.
Same Day Dispatch, Next day service.Recognising the tight schedules of contractors and DIY enthusiasts alike, TradeSparky offers next-day delivery for in-stock items and a sourcing department for hard to find goods.
Investing in the Future, Today.
Embracing the future of energy, the SolarSparky division caters to the renewables market, offering a wide range of Solar PV Panels, Inverters, Battery Storage, Mounting Systems, and Electric Vehicle Chargers
Información de contacto
4,5
Excelente
3 mil opiniones
Ha contestado el 85% de las opiniones negativas
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Poor customer service
Poor customer service. Incorrect order. No resolution
26 de enero de 2026
Opinión espontánea
I’m disappointed with my experience
I’m disappointed with my experience. Before placing my order, I confirmed with the company that the price listed was for packs of ten and that I would receive a total of 1,400 pieces. This was confirmed to me multiple times by different team members. However, the quantity delivered did not match what I was told as i received 140 . I provided voicemail of our conversations, but the issue was not resolved as expected. Clear and accurate information is important, and unfortunately, that was not my experience.
25 de marzo de 2026
Opinión espontánea
Respuesta de TradeSparky
Hi Annamaria,
Apologies for the confusion with the quantities. I have listened back to the recording of the conversation your company made which was after the orders had been placed. We apologise for the error in the information you were provided. However, we were still the best priced distributor for that item, and feel that you were fully aware that if the price was for 1400 pieces then it would be unrealistic.
We have offered to resolve the issue by offering a full refund and free collection of the item. However, you are yet to respond.
Kind regards
TradeSparky
Excellent product and delivery
12 de diciembre de 2025
Respuesta de TradeSparky
Hi Garry,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
Went above and beyond to give a great…
Went above and beyond to give a great service
9 de marzo de 2026
Respuesta de TradeSparky
Hi Craig,
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at TradeSparky works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Tradesparky
Respuesta de TradeSparky
Hi Keith,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
Fast delivery
Excellent service, I ordered a data logger for my growatt inverter, arrived earlier than expected, well packeged.
13 de marzo de 2026
Respuesta de TradeSparky
Hi Andy,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
Sadly i have to give a 1 star as the…
Sadly i have to give a 1 star as the order never arrived and mails to find out what's going on and discuss go unanswered.
12 de marzo de 2026
Cancelled Order
Placed my order expecting the goods in a couple of days, after 3/4 days they just cancelled the order with no prior warning or no reason
9 de marzo de 2026
Respuesta de TradeSparky
Hi Jurgen,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
10/10, no notes.
Easy ordering, free fast delivery, and delivery/scheduling enquiries dealt with quickly and accurately. Can’t ask for more TBH.
9 de marzo de 2026
Respuesta de TradeSparky
Hello Chris,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The TradeSparky team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Tradesparky
Solar meter Prompt delivery and does…
Solar meter Prompt delivery and does what it should
9 de marzo de 2026
Respuesta de TradeSparky
Hi,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
Respuesta de TradeSparky
Hi Edward,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
Not good!
.materials was not delivered at once.. in multiple deliveries.. cost me on this job... materilals still pending, needed a refu d... wish I bought it elsewhere tbh. Not happy at all.
9 de marzo de 2026
Respuesta de TradeSparky
Hi Stephen,
We're a little confused by your review as you only ordered a single item on that order?
Kind regards
TradeSparky
Excellent service provided
Excellent service provided, coupled with very competitive price
5 de marzo de 2026
Opinión espontánea
Respuesta de TradeSparky
Hi Mark,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
Three day delivery after 7 still hasn’t…
Three day delivery after 7 still hasn’t arrived! Trade sparky team have been good, couriers letting them down.
9 de marzo de 2026
Goods delivered timely
6 de marzo de 2026
Respuesta de TradeSparky
Hi Andrew,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
Respuesta de TradeSparky
Hi Kenneth,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
We look forward to serving you again in the future.
Kind regards,
Tradesparky
Exceptional Customer Service
Although there was initially a problem with the courier (nothing to do with TradeSparky), Matt and his team immediately resolved it to my satisfaction. The true test of a company is how they deal with hiccups in the process and I can say that TradeSparky passed with flying colours..
2 de marzo de 2026
Respuesta de TradeSparky
Hello Philip,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The TradeSparky team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Tradesparky
The packaging of the parcel was no good.
2 de marzo de 2026
Respuesta de TradeSparky
Hi Jerry,
Thanks so much for taking the time to leave a 5
star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Tradesparky
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