I found what I wanted and it was delivered successfully. I would, however encourage CEF to offer a cheaper delivery service please. The delivery charge was £5.95 plus VAT, which was only 1p more than... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Cheapest price at the time of purchase DTM52, next day shipping with a good courier. Item was not protected too well inside the carton box but it's Makita, I can understand, and the courier carefully... Ver más
La empresa ha respondido
Great service and quick turnaround, DELIVERY NEXT DAY, even rang my phone because i was out, ask where to place it. WILL BE USING THEM AGAIN. 😊🥳 Also the online ordering was straightforwa... Ver más
La empresa ha respondido
Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... Ver más
La empresa ha respondido
Información sobre la empresa
- Mayorista de artículos eléctricos
- Compañía de cable
- Mayorista de electrodomésticos
- Mayorista de artículos de iluminación
- Proveedor de tornillos
- Proveedor de equipos de generación de energía solar
Sobre CEF
Escrito por la empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito por la empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Información de contacto
Georgina Mackie House, CV8 2SU, Kenilworth, Reino Unido
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4,5
Excelente
29 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Speedy next day delivery and clear easy…
Speedy next day delivery and clear easy to use website.
13 de julio de 2026
It was easy to order on line and the…
It was easy to order on line and the delivery was as said. no hassels. will do business with this company again.
28 de julio de 2026
Easy to use website
Easy to use website, Pricing clear, stock availability shown so no delays in supplying the item. Delivery very quick.
14 de julio de 2026
Best price and delivery when expected…
Best price and delivery when expected good service
28 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
ordered 200 got 47
ordered 200 got 47
had to use an inferior product to complete the job
took a week nearly to fulfill the order not cheap either!
28 de julio de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review James.
Best Regards
Adele Feller (Customer Services Manager)
Great service and quick turnaround
Great service and quick turnaround,
DELIVERY NEXT DAY, even rang my phone because i was out, ask where to place it.
WILL BE USING THEM AGAIN. 😊🥳
Also the online ordering was straightforward, not complicated
🫤NOT LIKE OTHER COMPANIES I LOOKED AT😵💫.
28 de julio de 2026
Respuesta de CEF
Thank you very much for your review and feedback Paul.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good delivery service as usual but pay…
Good delivery service as usual but pay higher rates than through your account at a branch
28 de julio de 2026
Very helpful staff
13 de julio de 2026
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Best value ever
Best value ever. Bought it for my son's birthday. Am amazing tool, that is so versatile. A worthy tool for any workshop.
28 de julio de 2026
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Service 10/10
Easy to order goods
Straight forward payment process
No charge for delivery !
( Not sure of charge for pick up at a branch ? )
Thank you
PG Contracts
26 de julio de 2026
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic service ordered some plinth…
Fantastic service ordered some plinth lights, they gave me a choice of delivery day including next day which I chose, couldn't be better thank you happy customer
27 de julio de 2026
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Disappointed
Disappointed, Materials didnt turn up and will be 6 days late.i had to phone my local branch to chase the delivery
27 de julio de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Quick delivery the only thing is the…
Quick delivery the only thing is the spout is not long enough so I got to upgrade it myself because I can’t find one; which I want is 425mm long.
6 de julio de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
All smooth - but how about offering a cheaper delivery option?
I found what I wanted and it was delivered successfully.
I would, however encourage CEF to offer a cheaper delivery service please. The delivery charge was £5.95 plus VAT, which was only 1p more than the compact fluorescent bulb I ordered. Not everything needs a courier delivery and Royal Mail tracked 48, for example would have been cheaper from my experience. I'm giving this 3 stars so it stands out with this comment. Perhaps CEF will take notice!
27 de julio de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
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