CEF Opiniones 

29.296
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

In my experience of using CEF was a positive one. From using the website, advised of stock availability, good communication too, advised of equipment being shipped when getting the equipment sent t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time I have used CEF, following a random online search for a hand combi-drill. After seeing what I was after, I checked out the company, terms and references / reviews. It was then time to bac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ryan @ the St Albans branch was incredibly helpful! He handled my issues immediately and went over and above in getting my CEF account sorted for me in a prompt and efficient manner. Thank you Ryan!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Everything was great apart from the delivery company. No notification they were coming. I had to rely on my date chosen. When the guy came in his dirty DX van he cheerfully dumped it outside my front... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de artículos eléctricos
  2. Compañía de cable
  3. Mayorista de electrodomésticos
  4. Mayorista de artículos de iluminación
  5. Proveedor de tornillos
  6. Proveedor de equipos de generación de energía solar

Sobre CEF

Escrito por la empresa

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Escrito por la empresa

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

29 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(29.296)

3376 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

I have no complaint about the item I…

I have no complaint about the item I ordered.
The delivery however was far from efficient. My order was placed on 28th July, despatched on 30th to be delivered next working day. I did not receive the order until 5th August.

28 de julio de 2026
Valorada con 5 estrellas sobre 5

Five-star all the way

Everything about this business - from product selection and pricing to its prompt and efficient delivery service is five-star

11 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review and feedback Mike.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Great site

Great site, easy to use.

10 de agosto de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Has described

Has described

28 de julio de 2026
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Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

In my experience

In my experience of using CEF was a positive one.
From using the website, advised of stock availability, good communication too, advised of equipment being shipped when getting the equipment sent to a local CEF store for pick up, dropped earlier than advised, arranged with staff on site when picking up once at store. Staff friendly,polite and item collected.
So all in all a really positive experience. Store itself was well stocked and staffed.
M

11 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 4 estrellas sobre 5

Prompt delivery

28 de julio de 2026
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Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 1 estrellas sobre 5

Item didnt arrive

Todays date is 16 august. I havent received my order yet. I checked the tracking website and last update was 'closed-no access' but I am unsure what this means as I'm a domestic residence ordering a replacement sensor. Paid for delivery within 1-2 days, noted overnight on the tracking site.l and ordered 11 August. Was dispatched pretty quickly, within a day on tracking site, but now 5 days since ordered and the item still not received.

11 de agosto de 2026
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Respuesta de CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards

Adele Feller (Customer Services Manager)

Valorada con 1 estrellas sobre 5

I bought a Makita SDS drill machine…

I bought a Makita SDS drill machine with batteries, charger and box online. Expensive bit of kit.
1) I didn't receive notification that the item was ready to collect at my chosen store, I had to chase the delivery via customer services.
2) More importantly, when I did receive the item, I noted that the Makita box wasn't sealed, looked like it had already been opened. These items usually have a security seal on the outer packaging. The contents inside the Makita box, i.e., SDS drill, charger, batteries had no packaging whatsoever. They were just tossed inside, banging around in transit. Not a piece of cardboard, plastic, foam, polystyrene in sight. This machine isn't cheap, but you are certainly given the cheap feeling as a customer. My current machine had burnt out mid way through a job, I needed the new machine desperately, otherwise I would have definitely returned this one ! I hope I haven't been given a dud machine. Not happy at all.

9 de agosto de 2026
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Respuesta de CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards

Adele Feller (Customer Services Manager)

Valorada con 3 estrellas sobre 5

Generally a great experience

Generally a great experience, only to be let down by the FedEx courier. As my purchase was a “To Be Signed For” delivery, only for the FedEx driver to my delivery on the doorstep, and do a runner!!!!! So sorry CEF, but FedEx let you down

11 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review and feedback Peter.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Ryan - St Albans Branch - fantastic customer service!

Ryan @ the St Albans branch was incredibly helpful! He handled my issues immediately and went over and above in getting my CEF account sorted for me in a prompt and efficient manner. Thank you Ryan!

11 de agosto de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Great drill

Great price and quick delivery

11 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review Michael.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

I ordered the wrong fitting

I ordered the wrong fitting , my order was cancelled within the hour and the correct fitting was delivered to following day, super service .

11 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review Tom.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Thank you very much

Thank you very much

15 de julio de 2026
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Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Good item

Good item, good price. Much quieter than my previous fan

27 de julio de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 4 estrellas sobre 5

Great apart from the shocking delivery company

Everything was great apart from the delivery company. No notification they were coming. I had to rely on my date chosen. When the guy came in his dirty DX van he cheerfully dumped it outside my front door in a classic knock and run. An £80 item just left assuming we were in. Get a decent delivery company that does what you ask them to do

10 de agosto de 2026
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Respuesta de CEF

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Bought a dewalt strimmer and brush…

Bought a dewalt strimmer and brush cutter attachment
Did lots of research CEF were cheapest and had stock
A no brainer
Thank you for the service

10 de agosto de 2026
Logotipo de CEF

Respuesta de CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

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