I initially called your store in Troon and was met with an extremely unhelpful and disinterested individual who refused to even contemplate discussing my needs and pushed off to the website. Being sig... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We increasingly used CEF to the point where they are the primary wholesaler our business uses today. A great local team in Stafford, who go the extra mile every time and don't quibble if somethin... Ver más
La empresa ha respondido
I purchased a toothbrush charger just over a year ago which suddenly stopped working. I could not find the receipts but knew the purchase date and got a new replacement the next day. No fuss. Well don... Ver más
La empresa ha respondido
My local store didn’t have the lights I wanted in stock but could see on their system 5 were available. Suggested I order online & would receive next day delivery. Arrived the next morning. So impress... Ver más
La empresa ha respondido
Información sobre la empresa
- Mayorista de artículos eléctricos
- Compañía de cable
- Mayorista de electrodomésticos
- Mayorista de artículos de iluminación
- Proveedor de tornillos
- Proveedor de equipos de generación de energía solar
Sobre CEF
Escrito por la empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito por la empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Información de contacto
Georgina Mackie House, CV8 2SU, Kenilworth, Reino Unido
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4,5
Excelente
29 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Daniel and the team at wigan are a…
Daniel and the team at wigan are a pleasure to deal with!
Keep it going lads.
6 de agosto de 2026
Still not revived order.
Still not received order.
FedEx have not delivered. Keep leaving cards which don’t scan to arrange delivery.
Not the service I usually get from
CEF online.
6 de agosto de 2026
Click and collect ordered items some…
Click and collect ordered items some come from another shop which was fine. The rest no notification uto tell you it's ready.had a conversation with someone from cef only to be told it's there but you have to come in and pay before you get notification. Why would you send notification when I went in paid collect order. Sort your system out two visits waste of my time.
11 de agosto de 2026
great price but couldnt set up account
great price on the item I wanted. However, -1* due toi the inability to set up an account. Item was delivered quickly (quicker than expected)
5 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Leechmere Sunderland shame on you..
Our local CEF on Leechmere Industrial estate in Sunderland has been pathetic. Even though a Google search reported CEF sells solar PV cable by the metre, this branch flat out refused to open a roll.. Shame on you, never be returning again with service like that..
10 de agosto de 2026
Opinión espontánea
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
I am afraid no contact details are provided against this review so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Good service.
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Delivery times
Parts came befor time slot
Service is great
Website could be easier
22 de julio de 2026
Respuesta de CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Exactly correct for what I wanted
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Ordered a product and paid for a day…
Ordered a product and paid for a day delivery slot. Hasn't arrived in time had to cancel the job.
Not impressed.
5 de agosto de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
I would like to thanks to Loyde the…
I would like to thanks to Loyde the manager he sorted me out and made everything so easy, next day delivery woke me up.all the Staff at CEF are great , thank you for great service over the years.
22 de julio de 2026
Respuesta de CEF
Thank you very much for your review and feedback Jim.
Best Regards
Adele Feller (Customer Services Manager)
Ordered Wednesday and arrived Friday
Ordered Wednesday and arrived Friday. Could not be better and well packaged for transit.
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Mick.
Best Regards
Adele Feller (Customer Services Manager)
Prompt next day delivery
Prompt next day delivery. Delivery driver was proffessional and courteous with parcel
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Professional staff member helpful and…
Professional staff member helpful and friendly
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Simon.
Best Regards
Adele Feller (Customer Services Manager)
Good range of products
Good range of products. Prompt delivery. Well packaged. Thanks
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Charlie.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review Marc.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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