I initially called your store in Troon and was met with an extremely unhelpful and disinterested individual who refused to even contemplate discussing my needs and pushed off to the website. Being sig... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We increasingly used CEF to the point where they are the primary wholesaler our business uses today. A great local team in Stafford, who go the extra mile every time and don't quibble if somethin... Ver más
La empresa ha respondido
I purchased a toothbrush charger just over a year ago which suddenly stopped working. I could not find the receipts but knew the purchase date and got a new replacement the next day. No fuss. Well don... Ver más
La empresa ha respondido
My local store didn’t have the lights I wanted in stock but could see on their system 5 were available. Suggested I order online & would receive next day delivery. Arrived the next morning. So impress... Ver más
La empresa ha respondido
Información sobre la empresa
- Mayorista de artículos eléctricos
- Compañía de cable
- Mayorista de electrodomésticos
- Mayorista de artículos de iluminación
- Proveedor de tornillos
- Proveedor de equipos de generación de energía solar
Sobre CEF
Escrito por la empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito por la empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Información de contacto
Georgina Mackie House, CV8 2SU, Kenilworth, Reino Unido
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4,5
Excelente
29 mil opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Delivery times
Parts came befor time slot
Service is great
Website could be easier
22 de julio de 2026
Respuesta de CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Exactly correct for what I wanted
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Ordered a product and paid for a day…
Ordered a product and paid for a day delivery slot. Hasn't arrived in time had to cancel the job.
Not impressed.
5 de agosto de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
I would like to thanks to Loyde the…
I would like to thanks to Loyde the manager he sorted me out and made everything so easy, next day delivery woke me up.all the Staff at CEF are great , thank you for great service over the years.
22 de julio de 2026
Respuesta de CEF
Thank you very much for your review and feedback Jim.
Best Regards
Adele Feller (Customer Services Manager)
Ordered Wednesday and arrived Friday
Ordered Wednesday and arrived Friday. Could not be better and well packaged for transit.
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Mick.
Best Regards
Adele Feller (Customer Services Manager)
Prompt next day delivery
Prompt next day delivery. Delivery driver was proffessional and courteous with parcel
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Professional staff member helpful and…
Professional staff member helpful and friendly
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Simon.
Best Regards
Adele Feller (Customer Services Manager)
Good range of products
Good range of products. Prompt delivery. Well packaged. Thanks
5 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Charlie.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review Marc.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Stop offering pre 10am delivery as it…
Stop offering pre 10am delivery as it never arrives pre 10am. We paid 14.95 for this service and it never appeared till late afternoon. I was actually at the store it was due to be delivered to at 10.30-11am and this order wasn't there. I checked the tracking later that afternoon and it said it was delivered at 10am which is total rubbish. CEF should stop using DX as this isn't the first time this has happened and the main reason for using CEF online is their promise to get deliveries the next day pre 10am. When you speak with CEF online they are always very apologetic and say that you will get refunded the delivery charge. Never seen it yet. I mentioned this when they called me and was told to speak with my account branch, what's the point in that when I ordered from CEF online.
4 de agosto de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review Dean.
Best Regards
Adele Feller (Customer Services Manager)
Very easy to use site and very fast…
Very easy to use site and very fast post next day
4 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Kenneth.
Best Regards
Adele Feller (Customer Services Manager)
Easy to navigate website and reasonable…
Easy to navigate website and reasonable prices for the items good delivery on items not in stock
3 de agosto de 2026
Respuesta de CEF
Thank you very much for your review Nigel.
Best Regards
Adele Feller (Customer Services Manager)
I initially called your store in Troon…
I initially called your store in Troon and was met with an extremely unhelpful and disinterested individual who refused to even contemplate discussing my needs and pushed off to the website. Being sight compromised, I had to get wife to go online to complete my order. Were I not in such urgent need of the part, I would have gone elsewhere...... This now mentioned, the online process worked well, the part arrived in good order and in quick time.
4 de agosto de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Really helpful staff and great prices
2 de agosto de 2026
Respuesta de CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Wrong description on website
Unfortunately website description was incorrect resulting in me ordering items which were not as described. Rang to speak to customer services who said sometimes pictures and descriptions can be incorrect or missing images. Not very helpful. Had to then take items for credit to local branch.
4 de agosto de 2026
Respuesta de CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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