CEF - Aintree Store Opiniones 14

TrustScore: 4.5 sobre 5

4,5

Brookfield Drive, L9 7AN Liverpool, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from Mark at the Aintree branch. Only a small order but but well dealt with. I thought the 5 pounds and 95 pence delivery was a bit much for something that was out of stock at the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m absolutely delighted with the service that I received from CEF, I ordered an house alarm battery to replace an old one after it gave up. I went straight to the CEF website and found the battery th... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

3 times i have been to the new CEF branch in Aintree and 3 times the service as been atrocious, first time i was stud waiting for some one for a ages to serve me and in the end i went to the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Although a on time delivery to site, it is at a Premium Rate!! when a competitor doesn't charge delivery and they are now going to stock the items. I wanted it delivered to the local branch but couldn... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Mayorista de artículos eléctricos
  2. Compañía de cable
  3. Mayorista de electrodomésticos
  4. Mayorista de artículos de iluminación
  5. Proveedor de tornillos
  6. Proveedor de equipos de generación de energía solar

Sobre CEF - Aintree Store

Escrito por la empresa

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Escrito por la empresa

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

14 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great stock availability and brilliant…

Great stock availability and brilliant delivery service. Help desk super efficient and helpful,sorted a possible delivery/picking error within 24hrs.

25 de febrero de 2026
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. Found what I was looking for online very easily. Ordered and paid without any problems or stress. Great delivery time.

11 de diciembre de 2025
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review Andrew.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

DeWalt hammer drill

Good quality goods smooth delivery

11 de junio de 2025
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Always quality and usually cheaper than…

Always quality and usually cheaper than everyone.
Staff are spot on.
There’s nothing to worry about ordering off this company.

13 de mayo de 2025
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review Anthony.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Alarm battery gave up but CEF fixed it for me

I’m absolutely delighted with the service that I received from CEF, I ordered an house alarm battery to replace an old one after it gave up. I went straight to the CEF website and found the battery that I needed at a reasonable price but with the option of having it delivered the very next day which I did now my house alarm is working perfectly and we feel a lot more secure , thank you CEF

1 de mayo de 2025
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review John.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Although a on time delivery to site

Although a on time delivery to site, it is at a Premium Rate!! when a competitor doesn't charge delivery and they are now going to stock the items. I wanted it delivered to the local branch but couldn't get a accurate delivery time when I contacted the local branch.

19 de abril de 2024
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Great service at the aintree store in…

Great service at the aintree store in Liverpool, staff where very helpful and proffessional

9 de marzo de 2024
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review and feedback Michael.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 2 estrellas sobre 5

3 times i have been left waiting …

3 times i have been to the new CEF branch in Aintree and 3 times the service as been atrocious,

first time i was stud waiting for some one for a ages to serve me and in the end i went to the glass portion behind the counter and knocked on the glass door that leads into the back office were 3 people were sat at there decks facing me to ask for some one to serve me ,
second time once again i had to wait for ages for some one to come and serve me even though once again there was 4 people sat behind the glass screen looking at me no one came out it was only when a gentleman in a side office came out for something ells was i served , but I was told they didn't sell what i wanted and the one thing they did have they couldn't sell me because the till computer had frozen,
but when i got home and did a web search in my aria for the products i wanted the first company that came up selling them was CEF ,so why didn't the person on the counter say o we don't stock it but we can order it for you ,
so i ordered online for next day delivery but it took 2 days to be delivered ,
so today i went to collect the things i ordered online the person behind the counter was saving someone in from of me but when he had finished serving them he just turned around and went and sat down in the office the other side of the glass screen and to eat his sandwich , i took a photo of this happening .
and once again i had to ask for some one to serve me ,
my time stud waiting to be served is losing me money ,
if i had the same attitude to customer's like CEF has in Aintree i would go out of business

21 de diciembre de 2023
Opinión espontánea
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you for your review and feedback Drew.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

I would like to get this looked into further please but I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

I am a self employed electrician and I…

I am a self employed electrician and I have purchased items on many occasions from CEF , Some items I thought were a little bit more expensive than other wholesalers I use but on a few occasions CEF were the only wholesalers who could provide items I needed so on the whole an amazing electrical wholesaler !!

11 de mayo de 2023
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review and feedback Billy.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Purchase online with pick up request at…

Purchase online with pick up request at Aintree, website OK to use, received confirm of order and delivery detail's.
Prompt & friendly telephone call received from the store when they received my order and confirmed collection.

11 de febrero de 2023
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

On line purchase

Excellent service from Mark at the Aintree branch.
Only a small order but but well dealt with.
I thought the 5 pounds and 95 pence delivery was a bit much for something that was out of stock at the shop.

6 de enero de 2023
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review and feedback Mr Cameron.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Excellent

Excellent! Would recommend to anyone.

6 de enero de 2023
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review Kirk.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Quick Delivery

Order placed and delivered the next day,
Staff in store phoned me on arrival.

Cannot fault.

17 de febrero de 2022
Logotipo de CEF - Aintree Store

Respuesta de CEF - Aintree Store

Thank you very much for your review Stephen.

Best Regards
Adele Feller (Customer Services Manager)

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