CEF - BTG Opiniones 5

TrustScore: 4 sobre 5

3,8

Unit 1a, Easter Inch Park, Blackburn Road, EH48 2FH Bathgate, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I had to get the same ones again so they match. CEF only had them in Bathgate so it was a bit of a travel as no other stores had them in stock. I was told by the guy who served me they were CEF own... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

They didn't have what we wanted at the local store, so they agreed to send it from the warehouse. It arrived just after 10.00am the next day. Superb service. Very happy customers.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really helpful, didn't have the Bulbs in the local Bathgate store, but was given the detail by a very helpful member of staff on how to order it online and 2 days later I got the Bulbs.

La empresa ha respondido


Información sobre la empresa

  1. Mayorista de artículos eléctricos
  2. Compañía de cable
  3. Mayorista de electrodomésticos
  4. Mayorista de artículos de iluminación
  5. Proveedor de tornillos
  6. Proveedor de equipos de generación de energía solar

Sobre CEF - BTG

Escrito por la empresa

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Escrito por la empresa

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Información de contacto

  • Unit 1a, Easter Inch Park, Blackburn Road, EH48 2FH, Bathgate, Reino Unido

  • 01506 635200

3,8

Muy bueno

TrustScore: 4 sobre 5

5 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 4 estrellas sobre 5

Led downright bulbs

I had to get the same ones again so they match.
CEF only had them in Bathgate so it was a bit of a travel as no other stores had them in stock. I was told by the guy who served me they were CEF own brand.
No clue why no stock anywhere as not discontinued but the guy serving was great.

7 de marzo de 2025
Logotipo de CEF - BTG

Respuesta de CEF - BTG

Thank you very much for your review and feedback James.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Excellent service

They didn't have what we wanted at the local store, so they agreed to send it from the warehouse. It arrived just after 10.00am the next day. Superb service. Very happy customers.

19 de diciembre de 2024
Logotipo de CEF - BTG

Respuesta de CEF - BTG

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, didn't have the Bulbs in the local Bathgate store, but was given the detail by a very helpful member of staff on how to order it online and 2 days later I got the Bulbs.

21 de septiembre de 2023
Logotipo de CEF - BTG

Respuesta de CEF - BTG

Thank you very much for your review and feedback Richard.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 1 estrellas sobre 5

City Electrical Factors

City Electrical Factors, supplied a used EV Wallbox Charger, this was meant to be new.
The EV charger shows data from where, when & the vehicles that were charged on it.
The customer service has been atrocious, the Branch Manager washed their hands of the situation, as it was from the central warehouse.
Nobody from CEF wants to deal with it.
As a small business, the customer who this was supplied to was not pleased to say the least. This has caused my business to struggle due to the bad review from one customer due to the shortcomings of CEF.
They have shown absolute contempt and disregard for the back bone of their business, small businesses.

2 de mayo de 2023
Opinión espontánea
Logotipo de CEF - BTG

Respuesta de CEF - BTG

Thank you for your review and feedback Alastair.

We apologise that on this occasion we have not provided you with an acceptable level of service.

A member of the CEF team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

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