I needed help with ordering the correct trunking facsia. CEF were very patient and I was able to get the product ordered very quickly
La empresa ha respondido
Localización
Cambiar localizaciónUnit 2 Valleybrook Business Park, Chapel Street, Off Mill Street, CW2 7DT Crewe, GB
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Consulta las opiniones de los clientes
Ordered parts for collection from my local branch, had issue finding one of the two parcels, but didn't take long. Helpful staff and micc parts at distribution centre. Not many places carry pyro a... Ver más
La empresa ha respondido
Ordering downlights was was easy and arrived on time. Only 4 stars as the easy fit connectors dont hold multiple cables very firmly and easily pull out but that's not CEFs fault. Designers and manufac... Ver más
La empresa ha respondido
Returned in line purchase and re selected correct products with help from Adam on trade counter.
La empresa ha respondido
Información sobre la empresa
- Mayorista de artículos eléctricos
- Compañía de cable
- Mayorista de electrodomésticos
- Mayorista de artículos de iluminación
- Proveedor de tornillos
- Proveedor de equipos de generación de energía solar
Sobre CEF - CRE
Escrito por la empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito por la empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Información de contacto
Unit 2 Valleybrook Business Park, Chapel Street, Off Mill Street, CW2 7DT, Crewe, Reino Unido
- 01270 214106
4,0
Muy bueno
20 opiniones
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Great customer service!
I needed help with ordering the correct trunking facsia. CEF were very patient and I was able to get the product ordered very quickly
27 de marzo de 2026
Respuesta de CEF - CRE
Thank you very much for your review Tina.
Best Regards
Adele Feller (Customer Services Manager)
Piss poor
Piss poor. We have deliveries taking 2-3 days to arrive and CEF blame the couriers🤦
News flash, I don’t care. Get the materials to site or store next day as you advertise
6 de enero de 2026
Respuesta de CEF - CRE
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF - CRE
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF - CRE
Thank you very much for your review & feedback.
Best Regards
Adele Feller (Customer Services Manager)
MD/ELECTRICIAN
friendly, helpful and very good knowledge of the products they sell.
26 de noviembre de 2024
Respuesta de CEF - CRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good customer care with all orders
15 de noviembre de 2024
Respuesta de CEF - CRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Pyro ends
Ordered parts for collection from my local branch, had issue finding one of the two parcels, but didn't take long.
Helpful staff and micc parts at distribution centre. Not many places carry pyro anymore. But wrexham cable is part of cef, so can get ends quickly
Overall great service
2 de noviembre de 2024
Respuesta de CEF - CRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Friendly store
Friendly store. Picked up web order and service was fast and efficient
6 de octubre de 2024
Respuesta de CEF - CRE
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Spot on
Spot on. Not in stock locally but took a chance on ordering online. Delivered quickly as promised. A+
23 de mayo de 2024
Respuesta de CEF - CRE
Thank you very much for your review and feedback Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Helpfull staff
Returned in line purchase and re selected correct products with help from Adam on trade counter.
9 de abril de 2024
Respuesta de CEF - CRE
Thank you very much for your review and feedback Isabel.
Best Regards
Adele Feller (Customer Services Manager)
Ordering downlights was was easy and…
Ordering downlights was was easy and arrived on time. Only 4 stars as the easy fit connectors dont hold multiple cables very firmly and easily pull out but that's not CEFs fault. Designers and manufacturers need to try to actually fit some and then review themselves
24 de octubre de 2023
Respuesta de CEF - CRE
Thank you very much for your review and feedback Martin.
Best Regards
Adele Feller (Customer Services Manager)
Product fine
19 de abril de 2023
Respuesta de CEF - CRE
Thank you very much for your review Des.
Best Regards
Adele Feller (Customer Services Manager)
It was quick and easy pit sensorto order my part
It was quick and easy to order my part
2 de marzo de 2023
Respuesta de CEF - CRE
Thank you very much for your review Donald.
Best Regards
Adele Feller (Customer Services Manager)
Easy to deal with Jamie at CEF Crewe…
Easy to deal with Jamie at CEF Crewe and online ordering simple
6 de marzo de 2023
Respuesta de CEF - CRE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Good quality and service
Good quality and service, but require more staff in shops, to long a wait most times.
14 de febrero de 2023
Respuesta de CEF - CRE
Thank you very much for your review and feedback Gary.
Best Regards
Adele Feller (Customer Services Manager)
Excellent customer service and really…
Excellent customer service and really good prices. Special mention to James and Chris both guys extremely friendly helpful yet professional.
8 de julio de 2022
Respuesta de CEF - CRE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service delivered next day
17 de febrero de 2022
Respuesta de CEF - CRE
Thank you very much for your review David Moir.
Best Regards
Adele Feller (Customer Services Manager)
Great service as usual from the guys at…
Great service as usual from the guys at CEF in Crewe.
23 de agosto de 2021
Respuesta de CEF - CRE
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
The staff from the manager down
The staff from the manager down, all work as one team giving excellent service.
15 de julio de 2021
Respuesta de CEF - CRE
Thank you very much for your review and feedback Terry.
Best Regards
Adele Feller (Customer Services Manager)
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