Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... Ver más
La empresa ha respondido
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Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... Ver más
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Ben from Park Royal branch really went an extra mile coming to the site to get to know us as well as bringing materials we ordered on the same day, much appreciated Ben. I wish all big companies co... Ver más
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Great product DeWalt road breaker I paid nearly £1300 for the breaker and DeWalt trolley and it didn’t come with the breaker pins which I struggled to get in time for Monday to go away to wor... Ver más
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The CEF staff were very helpful . Unfortunately the delivery went to another unit on the site and took a couple of days to sort this out. The CEF staff were very quick to sort the problem when we disc... Ver más
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Escrito por la empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Escrito por la empresa
Georgina Mackie House, CV8 2SU, Kenilworth, Reino Unido
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First class all the way. Your customer service is spot on you’re website is is very easy to navigate and you offer great products at reasonable prices
You delivered on time provided tracking! What more could you ask for.
Excellent service ordered on Saturday morning delivered before midday on the Monday.
The price of the item was good, the ordering process was straightforward, and having had it delivered to a CEF store (on time) I was able to go and collect it the following day.
Superb company. Wherever you go in this country there's a CEF and we use them on a daily basis. 10 out of 10 in my opinion.

Respuesta de CEF
Easy online ordering from this excellent company.
Progress messages from ordering to deliver
Top bananas

Respuesta de CEF

Respuesta de CEF
Great product DeWalt road breaker
I paid nearly £1300 for the breaker and DeWalt trolley and it didn’t come with the breaker pins which I struggled to get in time for Monday to go away to work but didn’t realise it didn’t website doesn’t really say wether it does come with them or don’t but many alternative sites sell the breaker with pins and state that they come with pins
Managed to source pins from another company and collect them for a further £110
Other than that great 5*

Respuesta de CEF
Always welcoming and friend , they always go above and beyond and beyond to get material on time , also carry bout quotes fast for materials , which is helpful when pricing work

Respuesta de CEF
I've dealt with this company a few times and been very pleased with the service
Staff very helpful.
But on this occasion they let me down. Ordered and paid for 1/21 air-conditioning units, only to be told a few days later that there were none in stock
Shame as it was for my grandson 😞

Respuesta de CEF
I got what I wanted, paid for and on time.
Thank you and much appreciated.

Respuesta de CEF
Order was correct but delivery took a bit longer than expected. Overall service was good and a good supply service. Would have used my local branch but that was being refurbished.

Respuesta de CEF
Amazingly helpful staff in the West End store and super quick delivery!

Respuesta de CEF
The CEF staff were very helpful . Unfortunately the delivery went to another unit on the site and took a couple of days to sort this out. The CEF staff were very quick to sort the problem when we discovered what had happened. The fault was with the delivery company, at the wrong address and then that company didn’t bother to take it to CEF depot next door.

Respuesta de CEF
Great price and quick delivery. Will buy from again.

Respuesta de CEF
The man that came to pick up our wee waist was very nice. But it took nearly 2 months and 3 phone calls for a response from our original request to collect the waist .

Respuesta de CEF
Quality retailer, with professional customer service, prices are good and they post out nice and quickly, great range of products and they don't seem to penalise non trade customers on price....very easy transaction and nice quality products sent well packaged....👍

Respuesta de CEF
Would have rather bought in store and collected from store , however was directed to website to order and get delivered
Miss the touch of ordering at a store

Respuesta de CEF
The service is great, delivery was fast, and installing was quick and easy

Respuesta de CEF

Respuesta de CEF
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