Product delivered quickly but not in accordance with website. The online Aftercare team quickly confirmed my findings and I returned it to my local branch for a refund. The branch ordered the correct... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 2j, Western Approach Industrial Estate, NE33 5QU South Shields, GB
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Consulta las opiniones de los clientes
Easy to order as a guest, I was disapointed by the high carriage charge! I would have expected that an item not stocked locally, would have been available for store collection without a carriage charg... Ver más
La empresa ha respondido
Order and pick up nice and easy.
La empresa ha respondido
Excellent product and service
La empresa ha respondido
Información sobre la empresa
- Mayorista de artículos eléctricos
- Compañía de cable
- Mayorista de electrodomésticos
- Mayorista de artículos de iluminación
- Proveedor de tornillos
- Proveedor de equipos de generación de energía solar
Sobre CEF - SDS
Escrito por la empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito por la empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Información de contacto
Unit 2j, Western Approach Industrial Estate, NE33 5QU, South Shields, Reino Unido
- 0191 456 1436
2,9
Medio
5 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Sent drill that broke in still heard…
Sent drill that broke in still heard nothing back
13 de enero de 2026
Respuesta de CEF - SDS
Thank you for your review and feedback Paul.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Respuesta de CEF - SDS
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Excellent product and service
5 de noviembre de 2023
Respuesta de CEF - SDS
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
Easy to order as a guest.
Easy to order as a guest, I was disapointed by the high carriage charge! I would have expected that an item not stocked locally, would have been available for store collection without a carriage charge, delivery charge applicable to store or home, on the plus point it was delivered by 9AM next day, but I then had to wait a week to have it fitted, so early delivery of no advantage.
16 de agosto de 2023
Respuesta de CEF - SDS
Thank you very much for your review Graeme.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Great Customer Service
Product delivered quickly but not in accordance with website. The online Aftercare team quickly confirmed my findings and I returned it to my local branch for a refund. The branch ordered the correct item and this was collected to allow the job to be completed. Thanks to the team at South Shields for their assistance.
19 de abril de 2023
Respuesta de CEF - SDS
Thank you very much for your review and feedback Steve.
Best Regards
Adele Feller (Customer Services Manager)
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