I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before... Ver más
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I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before... Ver más
La empresa ha respondido
Alan Geraty has serviced our machine for years. Your company keeps up to date with annual services in an efficient and personable way. We find Alan competent and helpful. He wants us to optimise our f... Ver más
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I was given a day, but no time... Ended up waiting until very late in the day before someone turned up. The guy that came was very efficient, in and out in less than 30 minutes. System works pe... Ver más
Arrangements were easy to make, everything went smoothly. Engineer turned up on time, got our water softener serviced, was very pleasant etc. Only minor thing would be €140 for such a short, routine... Ver más
La empresa ha respondido
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Irlanda
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I had a service today. Pleasant man, I didn't catch his name. €180 pre paid for 5 to 10 minutes work. It is rather steep.
2 calls from the company to me in the past week, yet this morning the call re time slot went to my son. Why?

Respuesta de Culligan Consumer Products Ireland Ltd
Great service from these guys, we had Marcin do our instal, thank you

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
My water was cloudy for a while afterwards. Asked technician was it ready to use answer yes. But I had to empty tank twice before it ran clear.

Respuesta de Culligan Consumer Products Ireland Ltd
I never received a delivery date, I emailed 6 days after purchase to see when the salt will be delivered and I didn’t get a response, the next day the delivery turned up, luckily I was at home. Communication with customers is lacking

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Very expensive for 5 minute call out of annual servicing call.

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Excellent service from start to finish, the whole family is extremely happy with the new water filter, no more plastic bottles from the supermarket 👌

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Michael Smyth was very nice and great at his job

Respuesta de Culligan Consumer Products Ireland Ltd
Very presentable young man did my service and answered the query I had and adjusted my system accordingly

Respuesta de Culligan Consumer Products Ireland Ltd
I ordered 15 bags of Harvey Arc Mini Curve Salt, but I intended to collect them from your Dublin branch, as I have done previously.
Unfortunately, I was charged a €15 delivery fee, which I wished to cancel. I called 1800 00 863 and requested a refund of the delivery charge, as I preferred to collect the salt from the Dublin branch instead. Alternatively, if a refund was not possible, I suggested that salt products to the value of €15 could be provided for collection from the branch.
The representative informed me that she had raised the issue with the sales team and that someone would contact me regarding my request. However, nobody contacted me, and three days later the salt was delivered to my address.
Since then, I have tried calling 1800 00 863 and 0818 277 403, but the calls are automatically disconnected. As a result, I have been unable to speak with anyone about this matter.

Respuesta de Culligan Consumer Products Ireland Ltd
Fast response.
Friendly staff.
Quality of the product.

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
I recently had a Culligan water filter installed at my home. The installation itself was good, but I would like to highlight an important point for other customers.
My system uses 2 × 4 kg salt blocks, and these specific salt blocks are not readily available on the general market; they need to be purchased through Culligan. Therefore, customers should be careful to confirm the salt supply when arranging the installation.
During my discussion with the sales team, I was told that a free supply of salt would be provided, but I did not receive it. I was also not at home when the installation was carried out.
I would recommend confirming exactly what salt is included with the installation before the installation takes place, as it can be difficult to source the correct salt blocks afterwards.

Respuesta de Culligan Consumer Products Ireland Ltd
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