I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before... Ver más
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I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before... Ver más
La empresa ha respondido
Alan Geraty has serviced our machine for years. Your company keeps up to date with annual services in an efficient and personable way. We find Alan competent and helpful. He wants us to optimise our f... Ver más
La empresa ha respondido
I was given a day, but no time... Ended up waiting until very late in the day before someone turned up. The guy that came was very efficient, in and out in less than 30 minutes. System works pe... Ver más
Arrangements were easy to make, everything went smoothly. Engineer turned up on time, got our water softener serviced, was very pleasant etc. Only minor thing would be €140 for such a short, routine... Ver más
La empresa ha respondido
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Irlanda
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Respuesta de Culligan Consumer Products Ireland Ltd
I recently had a Culligan water filter installed at my home. The installation itself was good, but I would like to highlight an important point for other customers.
My system uses 2 × 4 kg salt blocks, and these specific salt blocks are not readily available on the general market; they need to be purchased through Culligan. Therefore, customers should be careful to confirm the salt supply when arranging the installation.
During my discussion with the sales team, I was told that a free supply of salt would be provided, but I did not receive it. I was also not at home when the installation was carried out.
I would recommend confirming exactly what salt is included with the installation before the installation takes place, as it can be difficult to source the correct salt blocks afterwards.

Respuesta de Culligan Consumer Products Ireland Ltd
Got the water system in under the sink that has to be serviced once a year , you book the service and the take your money , later they send you a email with a date , my case 5 weeks away , on the day they can’t tell you anything about the service ie weather he will be here in the AM or PM I am waiting around since 8am I have rang 3 times now and all I get is I can’t help you we don’t have a number for the engineer he makes his own appointments absolutely ridiculous customer service , they also charge you €180 to service the water filter and they don’t take away all the rubbish and old filters

Respuesta de Culligan Consumer Products Ireland Ltd
We find water is extremely hard in our area and want to install water softening system. We are delighted that Culligan provided us with the super efficient service and are very satisfied with the outcome. Thank you

Respuesta de Culligan Consumer Products Ireland Ltd
I was left with a leak after service when i rang serviceman he was on way home said he would try and see if someone else was in area didnt hear back from him do rang the company following day woman said it would be over a week before they would get to me as they didnt have the technichans so i would have to wait not good enough considering they get payment before service very poor customer service

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Alan was our installer, he was friendly and professional and came at the time he advised he would. Excellent service.

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
I had to ring 3 times to know what time the technician was calling your office was supposed to ring me to let me know what time and they did not bother very bad service. The technician lion was a lovely man and did a good job

Respuesta de Culligan Consumer Products Ireland Ltd
He came when he said and had it changed very quick very good

Respuesta de Culligan Consumer Products Ireland Ltd
From the start to booking the service Culligans always stick to there word and the engineer comes and explains everything to you .🤩🤩🤩🤩🤩

Respuesta de Culligan Consumer Products Ireland Ltd
The installation done by the engineer was unprofessional. He installed the outer unit on the gutter gulley and damaged the outer wall plaster. I raised the issue with the technical team with picture evidence.

Respuesta de Culligan Consumer Products Ireland Ltd
Technician David F very friendly and helpful. Arrived on time and was very efficient and organised.

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Water softener is a super job . Customer service from engineer is not what it used to be . No phone contact pre service

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Plenty of notice when your annual visit is due. Arrives on the appointed date and on time. Friendly, effecient and tidy.

Respuesta de Culligan Consumer Products Ireland Ltd
Was happy with the timely manner in which our water treatment system was repaired, from initial call to action. Well done.

Respuesta de Culligan Consumer Products Ireland Ltd
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