ChampagneOneLtd Opiniones 

Det er knap 2 måneder siden jeg bestilte en enkelt flaske som endnu ikke er blevet leveret

Easy to order and Champagne arrived in just over a week

A few hiccups along the way with the item I ordered being out of stock and having to wait some time before more came in. Ryan was however always quick to respond to my emails and eventually the order was fulfilled and I am very happy with my purchase.
Thank you.

Ordered on the basis it would be up to 4 days delivery. 2 weeks later, no communication and no delivery. It seems they take your order even though they have no stock, therefore you as a customer have to wait till they receive stock. This should be stated when you place an order. I requested a refund twice and ultimately had to go through the chargeback process through my bank. Definitely won’t order again

Contacted company after a week looking for an update on the items I ordered, unfortunately they had run out of stock. Their response was quick and helpful informing me of the issue. I was happy to wait as stock was in transit to them. Have now received my order. Ideally would have liked to have been notified by email when my order was being processed.

Delivery was a week late.
The company has agreed to refund the delivery charge.
The wine was fine!!

Very slow dispatch but apart from that I got the item well packaged and exactly how it was described so I'm pleased

Great champagne, brilliant delivery.

I ordered a jeroboam last Wednesday for my son’s 21st and selected next day delivery. Today is Sunday and it hasn’t arrived. Impossible to get hold of. Phone rings once and then you’re taken to voicemail. No one responds to chat. I’ve left several messages and emails and no response so far. I’ll update this review if anything changes but given that I’ve spent my money and not even been given a tracking number or delivery date, and not managed to speak to anyone, I currently feel I’ve been scammed.
Updating on Monday:
1. I had a response from them to my Trustpilot review above, asking for more info, before anyone responded to my messages about the order.
2. Thought I'd try again before updating this review. Called them and again it went straight to voicemail with a message about all lines being busy. This is clearly untrue since every call goes straight to voicemail.
3. Got on to the chat where finally someone responded. Was told that I should have emailed the warehouse. How on earth should I have known that?! And given no-one has responded to the messages left via chat and voicemail, I certainly didn't think that sending a message to info@champagneone would work
4. Someone has finally emailed me (I did ask on the chat that they call me and gave them my number but they emailed instead). They told there is a major delay on my order at the warehouse. As it is now too late for my son's birthday I've asked them to cancel the order. I assume that will happen but will update here if it doesn't.

The fact that I was unable to source the product anywhere else.

Delivery was prompt and very well packaged.

Great and swift communication item delivered on time

Ordered it for a birthday present & it's taken over 3 weeks to get delivered .

Excellent company, easy ordering system and quick delivery. Products beautifully packed. I would highly recommend

Good and efficient

Confident that they would try their best to obtain goods for best price

This company is not fit for trade and has been reported to Trading Standards.

Poor communication, missed deadlines and underdelivering all whilst not providing refunds or acceptable solutions.

DO. NOT. USE.

Was able to get an item that couldn't find anywhere else. They were brilliant at making sure I was able to get in time. Top service!

I had to take an alternative champagne as mine was out of stock