Chappelli Cycles Opiniones 

211
•
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Delivered quickly and bike looks really nice. Instruction manual is confusing and too difficult for someone with no experience with bikes to build. I attempted it but struggled with the handle and... Ver más

Valorada con 2 estrellas sobre 5

Had the spokes on my Chapelli rust out and start snapping just outside the warranty. Took it to my local bike shop where I was informed the spokes used were of poor quality and were not stainless stee... Ver más

Valorada con 1 estrellas sobre 5

Watch out for returns!! I changed my mind while the bike was in transit and it costs $189 in shipping. There’s some small text in their free 10 day return policy. Here’s the email from Marc: Thanks... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Tienda de deportes

Información proporcionada por diversas fuentes externas

Chappelli Cycles was founded in Sydney in 2009. Designed right here in Australia but recognised internationally. Chappelli Cycles continues to encompass values of beautiful, affordable bikes for the modern rider. We operate in the E-Commerce space and sell our bikes nationally via our website. Our bicycles have a distinctive classic style and are still the only Australian bicycle company to have won an international design award.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(211)

2 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Made as Chappelli and owned as Urul

Thanks a lot for delivering the bike safe, solid and on time. I am really happy with the bike. I have been using it everyday since I bought it riding for atleast 10 KM a day. I have named the bike 'Urul' which means to roll or a vehicle with wheel(s) in my language Tamil. I really love the design, the black and brown leather colour combination and the paint work. Urul is light weight, rides smooth and no issues so far. The components used feels solid and of high quality. 3 speed hub is doing the job very well, easier and simpler to use. However if the bike had the option for S.Archer 5 or 8 speed hub I would have gone for that.

The only downside that I have is the handle bar height. It is too low for my body frame and I was thinking it is just a matter of getting used to but looks like I have to definitely raise the height a bit for comfort. Right now my arms start to pain in 15 to 20 minutes of ride. Instead of a straight stem, a positive angle stem would have made it more comfortable to ride. Also the saddle could have been a bit wider and soft but manageable, no big complaints. Otherwise I very happy for what I have purchased from chappelli.

21 de agosto de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Hey Srida. Haha great write up and we love that you and Urul are getting on so well! The bar height is an easy fix, just flip the head stem over so it's" upside down". It will give you approximately 2-3cm extra height on the bars. Also, in most cases saddle comfort is a matter of adjustment too. Play around with the angle of the saddle, sometimes an adjustment of 5 or so degrees can make a world of difference to the comfort factor. Shoot us an email if you want more info. Thanks again!

Valorada con 5 estrellas sobre 5

Purchased some Oi bells for the…

Purchased some Oi bells for the Chappelli bikes that I already had. Great product from Chappelli once again. Very helpful staff too. Cheers

21 de julio de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Great bells from another great Australian company, thanks Craig!

Valorada con 5 estrellas sobre 5

Amazing Value!

Amazing Value for money!

After searching the market high and low for the perfect bike, I decided to give Chappelli a go after the great success of my partners bike also from them. Two weeks into riding my new bike and I couldn’t be happier! No detail was spared or overlooked when making these great little bikes! From the lightweight frame with its classic styling, to detailing on the bars and cranks which have proven strong and sturdy! If you want an affordable, everyday bike, that looks above and beyond, these are for you!!!!

20 de julio de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Thanks Matthew, welcome to the fam! We saw some pics of your Vintage Single Speed with your bar conversion and it looks great! Enjoy!

Valorada con 5 estrellas sobre 5

Love cruising around on the new bike

Love cruising around on the new bike. Great build and looks and rides amazingly. First class customer service from Marc too who always got back to me really quick and very helpful advice.

14 de julio de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Thanks for the props James and glad you're loving your new ride!

Valorada con 4 estrellas sobre 5

Arrived

I didn't get the automated "bike has been shipped email" but the follow up was smooth and quick. All things considered it made it from Perth to ACT just over a week.

6 de julio de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Thanks for your feedback Raylynn! Glad your new steed arrived in good time. Enjoy!

Valorada con 5 estrellas sobre 5

Modern three speed

Received the bike in less than a week.
It took about 40 minutes to assemble and complete any adjustments.
The bike is comfortable and easy to ride, with light steering that makes it easy to manoeuvre through traffic.

18 de junio de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Thanks Bruce! We design our bikes to be punchy and nimble for everyday city use, thanks for noticing : )

Valorada con 5 estrellas sobre 5

Amazing my bike was delivered to my…

Amazing my bike was delivered to my house in Perth within 2 working days
It was easy to assemble and it’s great to ride

Love my new bike

15 de junio de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Hey Eva, thanks for the feedback! Great to hear you're loving your new wheels.

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful emails. Prompt delivery, love the bike!

My 10yo daughter said it was 'cool' and 'aesthetic'.

Peter

12 de marzo de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Hey Peter, thanks for the review! Phew, glad your daughter approves : )

Valorada con 5 estrellas sobre 5

Excellent bikes

Excellent bikes. Excellent and quick delivery

11 de febrero de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Hey Liv. Great to hear you're lovin' your new wheels! Thanks for the feedback.

Valorada con 5 estrellas sobre 5

I absolutely love my chappelli!!

I absolutely love my chappelli!!! It rides with ease and i can pick it up and carry it with my pinky! I feel confident riding it anywhere. Money for value and style, and not to mention a great and knowledgeable service. If I had a dollar for every compliment the bike got, I'd be a gazillionaire.

26 de enero de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Hi Jade. Stoked to hear you love your Chappelli and the size worked out ok. Enjoy!!

Valorada con 4 estrellas sobre 5

Great Bike

I brought a Chappelli Single Gear Vintage bike which is amazing. Unfortunately the rims I received were plain black and not the yellow walling suggested during the sale and assembly is not simple if you do not have prior bicycle knowledge. I brought the bike on the Monday and received it to my work address the following Tuesday before midday. Great shipping service and quality of bike is impressive.

15 de enero de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Hey Charlie. Glad you love your new bike and thanks for the feedback! Sorry about the tyres being a different colour than you were expecting. I will email you directly to arrange getting a set of gumwall tyres to you ASAP at no charge.
All the best!
Marc

Valorada con 5 estrellas sobre 5

Really happy with my purchase..

Really happy with my purchase... got a modern single speed as a commuter, way more attention to detail than other competing product that costs 20% more... fantastic value.

14 de enero de 2020
Opinión espontánea
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Respuesta de Chappelli Cycles

Hey Ken. Thanks for the props and happy to hear your new whip is working out for you. Enjoy!!

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