Charabancaroma Opiniones 

148
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Hello, This site (charabancaroma.store) has nothing to do with Charabanc. They are part of a counterfeit network operating out of China. We are working with the authorities to have them taken d... Ver más

Valorada con 5 estrellas sobre 5

Charabanc oils are deliciously different. Through their cleverly designed devices you can readily experience the quality and thought that goes into their oil production. Each scent is unique.Equally,... Ver más

Valorada con 5 estrellas sobre 5

Have ordered twice and have not been disappointed. The winds of Darjeeling 17 and Santal 29 are my favorite scents so far. Both diffusers I have work amazing and are well constructed. Not to mention t... Ver más

Valorada con 5 estrellas sobre 5

Absolutely LOVE our difuser.. the customer service was world class. One top piece arrived broken, within minutes of an email explaination sent with an image, a real person replied back and a new piece... Ver más

Información sobre la empresa

Escrito por la empresa

WE began with a simple frustration: most home fragrance asks you to choose between convenience and quality. Plug-in heat scorches the oil. Water-based mist thins it. Either way, what reaches the room is a faint, altered version of the scent you actually paid for. We built the Diffuser to do the opposite. It is a waterless, cold-air nebulizing diffuser — no heat, no water, no dilution. It draws pure essential oil straight from the bottle and releases it as an ultra-fine cold mist, so the fragrance that fills your room is exactly the one that was bottled: complete, layered, and true. Every piece is British-designed and finished by hand in our London workshop. The body is handcrafted European balsam wood, paired with hand-blown glass and a warm Edison filament — an object meant to be left out on a shelf, not hidden away. We would rather make one diffuser worth keeping than a dozen worth replacing. What we care about most is the ritual. A few drops, a quiet hum, and a room that slowly fills with real scent — morning focus, evening calm, a home that smells like itself. We read every review here. Whether you have owned your diffuser for a week or a year, your feedback shapes the oils we blend and the details we refine next. Thank you for letting us into your home.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 38% de las opiniones negativas

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4,3

Todas las opiniones

(148)

95 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

誠実な企業

初期不良につき、ディフューザーが稼働しないトラブルがありましたが、問合せにもすぐ対応/交換品をすぐ手配していただき、誠実な企業だと感じました。また製品自体もレトロな灯りと木の美しさ、そしてアロマの香りがとても良く、大変気に入りました。

30 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered 2 of these over 2 months ago…

I ordered 2 of these over 2 months ago and nothing has arrived. Nada. Scam? Should I call my bank??

27 de agosto de 2026
Opinión espontánea
Logotipo de Charabancaroma

Respuesta de Charabancaroma

Hi Susan,

We’ve now located your order for two diffusers. Our records show that the original shipment stopped receiving tracking updates and that a replacement was arranged. We’re very sorry for the delay and the concern this caused.

We have contacted you directly at the email address used for the purchase so we can confirm the replacement shipment and arrange the appropriate resolution.

Kind regards,
Charabanc Aroma

Valorada con 5 estrellas sobre 5

Charabanc oils are deliciously…

Charabanc oils are deliciously different. Through their cleverly designed devices you can readily experience the quality and thought that goes into their oil production. Each scent is unique.Equally, their customer service is exceptional. I could not recommend this company more highly. Mischa.

27 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company. Quick service and I am obsessed with the product. Have ordered twice because my daughter stole my first one. Upgraded elegance in the house. It's a must have.

27 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have ordered twice and have not been…

Have ordered twice and have not been disappointed. The winds of Darjeeling 17 and Santal 29 are my favorite scents so far. Both diffusers I have work amazing and are well constructed. Not to mention they look awesome as well. Will be ordering again

1 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I bought a Charabanc

I bought a Charabanc; it worked fine for a couple weeks, then it clogged. I got it cleaned out and it worked for about a week and then it clogged again and I can’t get it to work. Followed the instructions on their website, still didn’t work. It was nice when it worked. Guys I do appreciate the reply, but I do not have time to make a video; like I said it was nice while it worked, but it clogs very easily.

26 de agosto de 2026
Opinión espontánea
Logotipo de Charabancaroma

Respuesta de Charabancaroma

Hi,

We're very sorry to hear that you've experienced repeated clogging, especially after following our cleaning instructions and getting the diffuser working again only for the issue to return.

That's not the experience we want you to have, and we'd like to take a closer look rather than asking you to repeat the same troubleshooting steps.

Please contact us at contact@charabancaroma.store with your order number and a short video showing the current issue. Please mention your Trustpilot review so our support team can identify your case and assist you as quickly as possible.

We'll review whether the issue is with the glass nebulizing chamber or another part of the diffuser and work with you on the appropriate solution.

Thank you for giving us the opportunity to help.

Valorada con 5 estrellas sobre 5

Love this thing!

Love this thing!

Not only do we love how this makes our house smell, we get loads of compliments on how it looks and smells to guests as well. I've already referred several people to this device. Nice work!

6 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful scents

Beautiful scents. They’re not inexpensive but the scents are strong and not a lot of oil is required. However, because they’re so lovely, I use them for often! 50/50😃

27 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warning: Charabanc Aroma Is Counterfeit Scam

Hello,
This site (charabancaroma.store) has nothing to do with Charabanc. They are part of a counterfeit network operating out of China. We are working with the authorities to have them taken down but unfortunately they continue to crop up in other guises and the social platforms are less than helpful at responding. The latest is charabancaura.com Beware and please report them on Trustpilot, Tiktok, Instagram etc and to Shopify. We sincerely hope that you have not fallen prey to their scam.
Best wishes and thank you for contacting us.

Charabanc
W. Charabanc.com
I. @CharabancClub

27 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Diffuser EVER!

I have diffusers in every room of my house and I will be replacing them with these. So beautiful and so much more fragrant, the scent fills the air. Highly recommend!!!

15 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely LOVE our difuser.

Absolutely LOVE our difuser.. the customer service was world class. One top piece arrived broken, within minutes of an email explaination sent with an image, a real person replied back and a new piece was on the way. Thank you so much, can't wait to try some new oils!

24 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please don’t spend your money on this…

Please don’t spend your money on this junk. The photos on their site make the product look a lot nicer/higher quality than they actually are. The wood feels incredibly fake and looks really plastic in person. The button is also plastic and cheap, but I think the photos they use on their website use a metal one.

Like a lot of other people are saying, the company is just taking Chinese knockoffs of the Le Labo diffuser, (that you can get cheaper on AliExpress), slapping their logo on it and selling it for a higher price.

I’ve also had a hard time finding where I can even write this review. After I bought a diffuser I got an email from the company telling me to write a review followed with a Shopify link, but it led no where. So I had to look it up and eventually found this site (which was not linked anywhere on their official website). The Shopify reviews that are already there are full of bots and clearly fake reviews.

If you care about quality don’t give these people your money.

22 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ingredient Report Raises Serious Questions - 100% essential oil fake

I have concerns about the way this product is marketed as “100% pure essential oil.” The scent appeared unusual and did not resemble a purely botanical essential oil.

The composition report provided for the tested sample lists a mixture of fragrance ingredients, including benzyl acetate (36%), linalyl acetate (14%), a Galaxolide fragrance solution (12%), an amber fragrance compound (8%), Hedione (5%), phenethyl acetate (3%), Florol (3%) and other aromatic substances.

These ingredients are commonly associated with formulated fragrance oils, and the listed composition does not appear consistent with an oil derived exclusively from natural plant material. This does not necessarily mean that the ingredients are unsafe, but it raises a legitimate question about whether the description “100% pure essential oil” is accurate.

I would like the seller to publish a product-specific, independently verifiable GC–MS analysis, full ingredient disclosure and clear evidence linking the report to each product batch. Consumers should be able to distinguish between a pure botanical essential oil and a compounded fragrance oil before purchasing.

16 de agosto de 2026
Opinión espontánea
Logotipo de Charabancaroma

Respuesta de Charabancaroma

Thank you for raising this and for providing the detailed information.

We take concerns about product composition and the accuracy of our product descriptions seriously.

We are currently reviewing the composition information you referenced with our product and manufacturing teams, including its relationship to the specific fragrance and production batch concerned. We are also reviewing the terminology used on our website to ensure that the distinction between essential oils, botanical ingredients and formulated fragrance blends is communicated clearly and accurately.

We agree that customers should be able to understand what type of fragrance product they are purchasing.

Where any wording is found to be unclear or capable of creating the wrong impression, we will update it accordingly.

We appreciate you bringing this to our attention and will continue working with our suppliers to obtain and verify the relevant technical documentation.

Valorada con 5 estrellas sobre 5

Best Diffuser Ever

I love these diffusers. They are beautiful. I can adjust the amount of scent for the room. The scents are lovely- not overwhelming- plus there are a variety of scents available. And, I’ve had outstanding customer service. Darn near perfect if you ask me. I have three and will be ordering one for my office.

16 de agosto de 2026
Opinión espontánea

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