The quick delivery But very disappointed that you are continuously out of stock of the hair, nail gummies
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they... Ver más
Charava has all of the longevity supplements in one convenient site. GMP certified products. I’ve been using NMN, Resveratrol, Fisetin, CoQ10, Alpha Lipoic Acid and I feel great. I read a longevity bo... Ver más
La empresa ha respondido
Efficiency and fast delivery. Great product. I've used your magnesium complex.it made such a difference.. I've started NMN 1200..its still early days.. Will share.. Thanks
La empresa ha respondido
Información sobre la empresa
Sobre Charava South Africa
Escrito por la empresa
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.The Woman&Home Beauty Awards 2025, South Africa
Escrito por la empresa
- Charava's Magnesium Complex Wins
- We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Información de contacto
Sudáfrica
- Sales@charava.co.za
- charava.co.za
FOLLOW US
4,4
Excelente
296 opiniones
Ha contestado el 41% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great Service
I've literally had the products for 5 days - but I have done a ton of research and I know they are good - but what makes this great is the service. You can't pay money for great service like this.
26 de septiembre de 2025
Respuesta de Charava South Africa
Hi Odelle, thank you so much for your kind words! We’re really glad to know our service stood out to you, and we’ll keep doing our best to make your experience just as good moving forward.
Cheers,
Marie
Respuesta de Charava South Africa
Thanks for rating us 5 stars! We appreciate it and we're happy to be part of your wellness journey :)
Cheers,
Marie
Excellent customer service.
21 de agosto de 2025
Respuesta de Charava South Africa
Thanks for rating us 5 stars, Gwendoline! We appreciate it and we're happy to be part of your wellness journey :)
Cheers,
Marie
Respuesta de Charava South Africa
Thanks for your kind words, Jaco! I am happy to have turned your experience around :)
Cheers,
Marie
Respuesta de Charava South Africa
Thanks for rating us 5 stars, Mark! Happy to be part of your wellness journey.
Cheers,
Marie
You accept payment on product that you…
You accept payment on product that you don't have, and a refund is only available up to three weeks after placement of the order. Thus, use other people's money to run your cashflow.
30 de julio de 2025
Respuesta de Charava South Africa
Hi Gerhard,
I’m really sorry for the inconvenience and completely understand your concern.
The refund was processed on 31st July, the day after your order was placed, and a confirmation email was sent at the time. The time it takes for the funds to appear in your account depends on your bank’s processing speed, which can sometimes take a few working days.
We’ve recently experienced higher-than-usual order volumes and had to manually send the last few units of stock through our partners. Unfortunately, those manual orders didn’t update our inventory system in time, which is why the product still appeared available at checkout. I truly apologise for the confusion this caused.
If there’s anything else I can assist with, please don’t hesitate to let me know.
Kind Regards,
Marie
Energynis up and i feel great.
15 de julio de 2025
Respuesta de Charava South Africa
That's awesome news, Zaakirah! We're happy to be part of your wellness journey! Let me know if there's anything else I can assist you with :)
Cheers.
Marie
Superb shopping experience
Superb shopping experience. Delivery super quick. I will give review on the product after a month
25 de julio de 2025
Respuesta de Charava South Africa
Thank you so much for your kind words! We're glad to hear the shopping and delivery experience went smoothly. Let us know if you need anything in the meantime.
Cheers,
Marie
Respuesta de Charava South Africa
Thanks for rating us 5 stars, Dr. Golding! We're happy to be part of your wellness journey! :)
Cheers,
Marie
Respuesta de Charava South Africa
Thanks so much, Loredana! We're so happy to have you as a regular customer. If there’s ever anything you need or if we can help in any way, don’t hesitate to reach out. 😊
Cheers,
Lai
Respuesta de Charava South Africa
Thank you for the 5 stars! We so appreciate your support!
First time buyer
First time buyer. You tick all the right boxes. Highly recommended. Will most certainly make more purchases from yourselves.
2 de julio de 2025
Respuesta de Charava South Africa
Thank you so much, Henriette! We’re thrilled to hear your first experience with us was a great one. It means a lot that we’ve earned your recommendation and we look forward to supporting you on your wellness journey and welcoming you back for future orders!
Super-fast delivery and great quality…
Super-fast delivery and great quality products.
27 de junio de 2025
Respuesta de Charava South Africa
Thank you so much for rating us 5 stars, Jenny! We're really glad to hear your order arrived quickly and that you're happy with the quality. Let us know if there's anything else we can do for you!
Cheers,
Lai
Updates after payment and delivery…
Updates after payment and delivery was on point
27 de junio de 2025
Respuesta de Charava South Africa
Thanks so much for the kind words, Netsai! We're really glad to hear everything went smoothly with your order and updates. If you ever need anything else, we're here to help.
Cheers,
Lai
Service excellence beyond expectation
Service, especially your order processing, updates to customer and overnight shipping although we live in Bela Bela, Limpopo. I ordered +- 14:00 and it was delivered 7:15 next morning
26 de junio de 2025
Respuesta de Charava South Africa
Thank you so much, Tobie! We're truly grateful for your kind words and so happy to hear everything arrived so quickly.
Cheers,
Lai
Great experience
Great experience. Questions about products answered immediately. Delivery within one day of ordering..
19 de junio de 2025
Respuesta de Charava South Africa
Thank you so much, Pier! We're thrilled to hear you had a great experience. Quick support and fast delivery are what we aim for and we’re always here whenever you have questions. Enjoy your supplements!
Best service -super fast…
Best service -super fast delivery-excellent product-thnx
19 de junio de 2025
Respuesta de Charava South Africa
Thank you so much for the 5 stars Sandra! We're delighted to hear you’re happy with the service and your order. We appreciate your support 😊
Great quality
I’m on my second bottle of this product, and I can already feel a difference. Thank you Charava, for the amazing service and products!
17 de junio de 2025
Respuesta de Charava South Africa
Thank you so much for your kind words! We're thrilled to hear you're already feeling the difference. Your continued support means the world to us 💛 Let us know if you ever need anything!
Good quality products
Good quality products and delivered fast - highly
Recommended
19 de junio de 2025
Opinión espontánea
Respuesta de Charava South Africa
Hi Scott,
Thank you so much! We're really happy to hear you're pleased with the quality and delivery. We truly appreciate your recommendation!
Cheers,
Lai
Ordering was seamless
Ordering was seamless. What bothers me is the frequency of the all the emails afterwards!
9 de junio de 2025
Respuesta de Charava South Africa
Hi Charl,
Thanks so much for your message, and I’m really sorry about all the emails — we completely get how that can be a bit much.
We just want to keep our customers in the loop, but we’ll definitely take your feedback on board and try to find a better balance. Really appreciate you ordering from us!
Cheers,
Lai
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.