The experience was very smooth and professional, not stressful at all they dealt with the dealership directly I felt very well looked after.

Thank you

Probably the best service I’ve ever experienced from a finance company. At every point the level of attention, politeness and speed at which they dealt with everything really surprised and pleased me. I was kept fully informed of my application’s progress and I have no hesitation in recommending Charles & Dean. Unlike any other I would say.

The whole process from the initial discussion, to the actual purchase of a car, was very smooth.

The team at Charles and Dean were very helpful and provided me with lots of options, meaning I could go for the car I had found(after almost 2 years of searching!)

Huge thank you to all the team

John

Dealing with Charles & Dean was a breeze - from start to finish, everyone I spoke to was professional, efficient and responsive. Thanks to David and Beth for delivering a great service!

Thorough, professional, easy to deal with and very helpful. Lucy and Stu particularly attentive and assisted the whole process for us. Would definitely use Charles and dean again, thanks DPM Topsoil

Not often to receive a 5 star service as I have experienced with Charles and Dean. First class from the get-go to the very end. Big shout out to Angus who on-boarded me right through to Gracie. Highly recommend

Amazing service by Dylan & Cameron could ask for me. Everything was extremely clear to me and I was put at ease through the whole process.
Thank you.

Absolutely excellent company to deal with from start to finish and kept me informed and always helpful throughout the whole experience. Wholeheartedly recommend them.

Helping me with my Finance we’re Andrew and Gracie - thank you!!

I had a great experience with Charles & Dean, especially thanks to Felix. He was incredibly helpful and took the time to explain everything clearly without being pushy. Unlike other companies that kept following up with calls, Felix gave me space to make my own decision and was always available when I needed more information. I really appreciated the honest, no-pressure approach — it made the whole process so much easier. In the end, I actually chose to call him back because of how professional and genuine he was. Highly recommend!

I have had the pleasure of working with Georgina Law who is the quickest minded young lady.
She gets things done and has those solicitors working to their greatest abilities.
She was the mediator in the whole sale of the shop building to myself.
I could not recommend this company and Georgina more
Sally Proudlock

I called Charles & Dean to see if they could help me to finance a van I was interested in buying, after a few telephone conversations on my requirements and what my budget was , Charles & Dean came back to me with a few options that suited my budget.
Not long after my application went through I purchased the van seamlessly.
Great company and very professional from the start .
I would highly recommend them .
Thankyou.

The initial discussions with Jack were very professional, clear and a very quick response. He was great through the process and got approval for the funds very quickly. Gracie then followed up the process and made it a very smooth process. Communication was excellent from both, if I am honest and even helped get all the documents signed near to my home and then communicated to the lender and the Dealership. I know who I will use on my next requirement. Great work.

Fantastic experience working with Dylan & Cameron, extremely helpful, they went above and beyond to keep me happy and clear any obstacles in our path. This is the first time I’ve used Charles & Dean and would never go to anyone else after my fantastic experience with this team. Thank you Dylan & Cameron. VClass Executive thanks you

Gracie and Jack were brilliant … very helpful and knowledgeable… thanks both :)

Responsive, helpful and jargon-free to start-to-finish. A genuinely hassle-free experience!

EXCELLENT service from initial enquiry through to conclusion of the car finance. Being an expat from a work point of view, arranging any finance in the UK is fraught with hurdles and additional requirements.
Despite this, Dorian went above and beyond to get an agreement sorted out before the deadline - and at a better rate than my existing provider!
If you are looking for efficient, tenacious people to sort out your car insurance, and at competitive rates, I cannot recommend Dorian and the rest of the C&D team more highly.

Felix and Gracie were amazing answered all my questions and got me the funds I needed for my defender, I called around a few finance companies that couldn’t stick by what they originally said, Charles and Dean did I highly recommend

Georgina has been extremely professional, excellent throughout the whole process. Attentive, responsive and appreciative of the challenges when arranging a financial facility post the days when it seemed a much simpler world to do business. Wouldn’t hesitate to recommend.

I would like to give my experience with Charles and Dean 5* because I can’t simply fault the customer service I received. Felix and Gracie were so lovely and super helpful. The process was very quick and simple and they were both there every step of the way and were able to answer all my questions. I highly recommend using Charles and Dean and if I ever need to use them again, I most certainly will.
Thank you again Felix and Gracie.

A breath of fresh air from start to finish!

Used them four times now and every time it’s seamless. Felix and Gracie were a big help!