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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was kept informed every step of the way, nothing was too much for Cheffins, my. House purchase was made more exciting as they negotiated a lot of furniture and white goods left by the owner making m... Ver más

Valorada con 5 estrellas sobre 5

I have been very impressed with Cheffins Saffron Walden. The whole experience of selling a property is such a stressful experience. My sale falling into that category very much so. But the staff at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sophie was amazing throughout the starting process. She replied to emails quickly and helped us feel confident in what we were signing up for as first time private renters. It was a quick process and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Johnathan is such an experienced estate agent, he knew exactly how to weed out the time wasters and hone in on the serious buyers, lining us up with the best buyer for the property in no time at all.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia inmobiliaria
  2. Agencia de bienes raíces comerciales
  3. Rematador inmobiliario

Escrito por la empresa

Cheffins is East Anglia's leading firm of surveyors, valuers, property advisers and auctioneers. Established in 1825, the firm has 6 offices in Cambridge: Ely; Haverhill; Newmarket, Saffron Walden and Sutton. Cheffins’ professional services include residential sales; residential lettings; fine art auctions; commercial property; agriculture and rural business services; vintage and classic auctions; planning and development; property auctions and tractor and plant machinery.


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4,7

Excelente

TrustScore: 4.5 sobre 5

77 opiniones

5 estrellas
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Valorada con 5 estrellas sobre 5

The whole team at Cheffins did a great…

The whole team at Cheffins did a great job with selling our property keeping us in the loop all the time. A big thank you to Kirstie at Cheffins for going above and beyond helping get our house sale over the line, without her it could have easily fallen through!

30 de enero de 2026
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Thank you for taking the time to leave a 5* review for Cheffins. We really appreciate the feedback.

Valorada con 5 estrellas sobre 5

Cheffins Ely have been Awesome

Cheffins Ely have been Awesome. Joe, Neave, Dan, and everyone there, have been So professional, helpful, and caring. Excellent communication, and advice, and so sensitive to my dad's death. They have all been such a support, and have done an Amazing job. So grateful.

11 de diciembre de 2025
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Respuesta de Cheffins Property

Thank you so much for leaving an amazing review for our team in Ely. We wish you all the best.

Valorada con 5 estrellas sobre 5

Another great experience with Cheffins

This is the fourth time we’ve used Cheffins when moving house, and I wouldn’t use anyone else. From the kick off and valuation with Max, to the viewings, negotiations and progression with Rhia and Judith, the whole experience was top class. All my queries were dealt with quickly and thoroughly. And when things got bumpy with the chain towards the end, Rhia dealt with it all in a calm, professional manner. If you’re looking for a sensible, knowledgable, highly experienced estate agent, give Cheffins a call.

7 de noviembre de 2025
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Respuesta de Cheffins Property

Thank you very much for this 5* review. The team at Saffron Walden will be thrilled to read this.

Valorada con 5 estrellas sobre 5

Purchasing

Unfortunately, I had to pull out of a purchase at the last minute, due to family issues, but I was Very impressed with Cheffins staff generally and Steve Banham in particular. He was very professional, but friendly at the same time. Plus helpful and understanding too. Clearly, they are a good team, who work well together and I will definitely be looking to them in future to sell a property. Thank you.

13 de octubre de 2025
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Thank you for leaving a 5* review for Steve in our Cambridge team.

Valorada con 5 estrellas sobre 5

Super helpful team

I recently bought my first house through cheffins, the team were so lovely and kept me updated throughout the process. They helped me understand what was next and explained everything I needed clearly

18 de agosto de 2025
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Respuesta de Cheffins Property

Thank you for taking the time to leave a 5* review for our Residential Sales team. Good luck in your new home.

Valorada con 5 estrellas sobre 5

We found Cheffins and especially Rhia…

We found Cheffins and especially Rhia to be excellent. We accepted an offer on our house in less than 1 week and despite the some challenges of an old barn/thatched roof we have just exchanged in 10 weeks. Rhia was so polite, calm and professional and really did do a superb job. Even prior to our sale we viewed some houses who were selling with Cheffins. They were always helpful and willing to let us look round the properties even though we didn't even have our house of the market yet (unlike a very well known estate agent that wouldn't let us even view their houses until we had a offer on our house). Really a great team and we are very impressed with the service they provided.

8 de septiembre de 2025
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Respuesta de Cheffins Property

Thank you for this 5* review for our team in Saffron Walden. We appreciate you taking the time to leave a review.

Valorada con 1 estrellas sobre 5

Cancel bids for no reason

Placed a bid for an item, told I was highest bidder and then had my bid cancelled in favour of a lower floor bidder.
Auctioneer was basically hopeless and didn't have much clue as to what was going. Almost like he'd never auctioned before. Cancelled several bids during the course of the auction.
Complained to them but only got an office girl explaining the website can take seconds to update and a whole list of other excuses.
No excuse for poor auctioneering skills. Hope the seller was pleased with the poor price paid for his lot.
Will never use them again. Very amateur set up.

4 de septiembre de 2025
Opinión espontánea
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Respuesta de Cheffins Property

This review relates to our Fine Art department and not our Residential department. We have replied to you on Google reviews asking if you wish to make a complaint, please do so by emailing complaints@cheffins.co.uk

Valorada con 5 estrellas sobre 5

Cheffins easing us through the problems of house moving.

From start to finish, all the staff at Cheffins have been extremely helpful, very professional and a pleasure to deal with. Although it took a long time for to get from start to finish, Cheffins were always on the end of the phone to help us through the process. I would definitely use them again for a house move.

6 de agosto de 2025
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Respuesta de Cheffins Property

Thank you very much for taking the time to leave us a 5* review. We wish you all the best in your new home.

Valorada con 5 estrellas sobre 5

Outstanding Cheffins Team at Saffron Walden

The Cheffins Team at Saffron Walden were excellent, especially the sales coordinator, Rhia Archard, whose diplomatic skills and impressive drive were key to resolving all outstanding enquiries on a timely basis.

15 de julio de 2025
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Respuesta de Cheffins Property

Thank you for taking the time to leave our Saffron Walden team a 5* review.

Valorada con 5 estrellas sobre 5

Fantastic

If you are looking to move 100% use Cheffins
Everyone in the office are great and very professional.
Massive shoutout to Rhia who is an absolute superstar

17 de junio de 2025
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Respuesta de Cheffins Property

Thank you for leaving a review, we really appreciate the feedback.

Valorada con 5 estrellas sobre 5

Great service Cheffins Saffron Walden

Many thanks to Rhia Archard at Cheffins Saffron Walden for guiding me through my property purchase. There were a few hurdles along the way, but Rhia’s patience and persistence helped everything go smoothly in the end. I appreciate her efforts and would recommend her and Cheffins to others.

17 de junio de 2025
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Respuesta de Cheffins Property

Thank you for leaving a 5* review for Rhia in our Saffron Walden team.

Valorada con 5 estrellas sobre 5

Exceptional Personal Service

Thank you to Cheffins Saffron Walden and in particular Rhia Archard who for 5 months has worked tirelessly to get the complex sale of my property over the line. On many occasions I was ready to throw the towel in as the sale seemed to be going nowhere, but thanks to Rhia's calm and empathetic negotiation skills, plus her determination to keep pushing for closure ensured the sale finally went through today. Its not often you get exceptional customer service like this and always with a polite happy attitude. many thanks Rhia, would always recommend you and Cheffins.

16 de junio de 2025
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Respuesta de Cheffins Property

Thank you for this 5* review.

Valorada con 5 estrellas sobre 5

Rhia Archard Saffron Walden Cheffins

Cheffins Saffron Walden have been outstanding and in particular Rhia Archard, Sales Coordinator. In what seemed like a particularly difficult sale this ray of sunshine and positivity fought the sale battle as if we were her clients. Her professionalism and determination paired with keeping us (the buyer) constantly updated impressed us for the entire 5 months it took to close the deal.

Because of Rhia, should we ever decide to sell, Cheffins will be our first port-of call.

She is an absolute asset to the company.

16 de junio de 2025
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Thank you for leaving this 5* review.

Valorada con 2 estrellas sobre 5

7 year experience? Dreadful, disgraceful and dodgy

Have rented through Cheffins for over 7 years and its genuinely been such a rubbish experience.

They will not manage anything, just pitch tenant against landlord. I've been made to feel guilty about asking for a repair for damage the landlord made - how does that make sense?

They handed the keys over to a dirty house and told me to deal with it and sadly its been downhill from there.

Multiple staff have come and gone - evidenced by the (at least) six property managers I've had. Tells you everything about the business!

I've recently been threatened by the landlord via Cheffins that liability for his damage will be reassessed at the end of my tenancy! What a delight!

My experience has seen next to no communication throughout the years just taking my money and then when I make a reasonable request to fix a repair they stand with the landlord because that’s where their interest lies. You have been warned!

If you are a tenant - avoid this bunch as much as possible.

EDIT: There's been a response, but being dealt with means "we will do what the landlord tells us". Tenants beware, you will be punished for anything by this lots. I was asked to consider changing my review but then when I asked what bit was inaccurate or unfair I didnt get an answer. I hope more tenants fight back against this lot becuase they are not very good.

13 de mayo de 2025
Opinión espontánea
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Respuesta de Cheffins Property

We would like to reiterate that we always promptly act upon repair requests from tenants as soon as they are brought to our attention. However, as previously explained, we cannot authorise any repairs without the specific consent of the landlord.

Please note that we have an official complaints procedure in place and you can email your complaint to complaints@cheffins.co.uk and we will respond expediently.


Dear Mr Savage, we have reviewed your files and we understand that Helen Pettit is dealing with the issues which you have raised. From our records, we can also see that all of your correspondence has been dealt with as expediently as possible. Helen has advised that she will be discussing matters with you later today in a bid to resolve matters.

Valorada con 5 estrellas sobre 5

Thank you Cheffins Saffron Walden

Thank you to the Cheffins Saffron Walden team for their assistance in selling our family home following the death of my father. They provided a probate valuation and gave constructive advice on preparing the property for sale. The sales team were attentive and responsive without being pushy and secured a reasonable offer quite quickly despite the time of year. They held keys and organised and accompanied viewings and surveys in my absence. I was treated with courtesy and respect at all times and I always felt that they had my best interests at heart. The post sale service was excellent too. I would recommend them unreservedly and would use them again.

25 de marzo de 2025
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Respuesta de Cheffins Property

Thank you for leaving a 5* reiew for our team in Saffron Walden. We appreciate you taking the time to do this for us.

Valorada con 5 estrellas sobre 5

Thank you, Holly!

We are very grateful to Holly Billingham for her assistance our house sale. She was confident and very efficient.

6 de marzo de 2025
Opinión espontánea
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Respuesta de Cheffins Property

Thank you for leaving this review for Holly in our Cambridge sales office.

Valorada con 5 estrellas sobre 5

Good experience

I had a pleasant experience selling my mother-in-law's house with Cheffins. They have been very professional and always helpful, despite the fact I was calling them rather often. They replied quickly to my enquiries, and were very good at keeping us up to date.

3 de febrero de 2025
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Respuesta de Cheffins Property

Thank you for leaving a 5* review.

Valorada con 5 estrellas sobre 5

Super pro-active and helpful throughout

Super pro-active and helpful through the whole sale and purchase process. The entire Cheffins team demonstrated a high level of professionalism from start to finish. They definitely and went above and beyond to ensure we were able to complete on the deal. Can't thank them enough for everything.

15 de enero de 2025
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Respuesta de Cheffins Property

Thank you for leaving a 5* review.

Valorada con 5 estrellas sobre 5

Cheffins were professional

Cheffins were professional, reponsive and a pleasure to deal with at every stage in the process.

10 de diciembre de 2024
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Thank you for your 5* review.

Valorada con 5 estrellas sobre 5

Great team, with a great outcome

Great team, proactive, helpful, considered and thorough. The sales team valued the property as part of a probate valuation, kept in touch throughout the process in a very considerate way and then took the property to the market. We had a series of offers after one day of viewing and then they successfully secured an offer above the asking price!

15 de enero de 2025
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Respuesta de Cheffins Property

Thank you for leaving a 5* review.

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