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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought a Hoshizaki ice machine and it was delivered on a pallate. When I unboxed it, there was damage to the back of the ice maker. I immediately calledChef’s Deal and they advised that I needed to... Ver más

Valorada con 1 estrellas sobre 5

Avoid this company at all costs. We ordered a $6000 donut machine over the phone. We asked several times whether the unit came with all necessary pieces to be put together and operate. The sales re... Ver más

Valorada con 5 estrellas sobre 5

Who doesn't love competitive prices? At Chef's Deal, you absolutely get a bang for your buck – it's not called a 'deal' for nothing! But what I love most about Chef's Deal is the beyond EXCELLENT cust... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an issue with a sink that originated in manufacturing and Lee Hazer was exceptional in getting this issue resolved for us quickly! We highly recommend Chef’s Deal as they truly care about thei... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros para restaurantes

Escrito por la empresa

Chef’s Deal is your high-quality equipment supplier with the most affordable prices on products. We are not only just salesmen, but we are also well-informed and experienced experts that understand your business and the restaurant equipment we offer. Our employees aren’t just here to make a sale; they’re here to help you make the best choice for your needs. We want your customer experience to be painless. More so, we want it to be pleasant. If you have a restaurant supply question about a product, shipping procedures, a brand, or financing, we’re standing by to answer your questions fully. You’re not just a sale; you’re a partner. Our success depends on helping you succeed.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Purchased a great ice machine

This was a good purchase. There was a back order due to demand but everything shipped and arrived in good order.

10 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

We are glad we could get everything taken care of for you. Thank you for the review!

Valorada con 5 estrellas sobre 5

Amazing Service

I needed an ice machine. Heidi worked with me to find the right size for my needs and budget! Awesome experience!

8 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

You're right, Heidi is awesome! Thank you for taking the time to review us!

Valorada con 5 estrellas sobre 5

Great place!!

8 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

We like it here too! Thank you for the review!

Valorada con 5 estrellas sobre 5

I have always had the best experience…

I have always had the best experience with this company! Customer service is always phenomenal. Everyone is so friendly and happy to help. I have never been disappointed in my purchases either. The equipment is top notch.

8 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Awesome, we are glad we could be of service! Thank you for the review.

Valorada con 5 estrellas sobre 5

I highly recommend Chef’s Deal

I highly recommend Chef’s Deal. They sell quality product and outstanding customer service.

8 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Thank you for taking the time to leave us a review, glad to know our guys are getting it right!

Valorada con 5 estrellas sobre 5

Amazing company

Amazing company! Customer service is awesome! Great pricing! I would recommend them to anyone!

7 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Thank you for your kind review, we love to hear that our team is doing right by our customers!

Valorada con 5 estrellas sobre 5

Simply The Best!!

From start to finish I had a great experience buying ! Just starting off in this industry I wasn’t quite sure of the options that were available to me. Working within my budget plan and providing reliable equipment. I am very pleased! Thank you Chefs Deal!!!!!

7 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

We're so glad our team was able to help you out! We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Amazing Experience

I had an awesome experience with Chef's Deal! They are very knowledgeable and have top of the line equipment. The prices were also GREAT and they have EXCELLENT customer service.

7 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Thank you for the kind words! Come back and see us soon!

Valorada con 5 estrellas sobre 5

Good people

Good people
Good prices

7 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Thank you for your review, and your kind words!

Valorada con 5 estrellas sobre 5

i purchased a pizza oven and had a…

i purchased a pizza oven and had a GREAT EXPERIENCE>

5 de diciembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

We are so glad to hear that! Thank you for your review, and we hope to work with you again soon!

Valorada con 5 estrellas sobre 5

Great Product

Excellent, would recommend to anybody, very trustworthy and reliable

28 de octubre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Thank you for your review, you're very kind!!!

Valorada con 5 estrellas sobre 5

This is a very accurate thermometer

This is a very accurate thermometer for the oven. Very well made and worth the reasonable price.

14 de septiembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Love to hear it! Thanks for your review and your purchase!

Valorada con 5 estrellas sobre 5

Solid Customer Service

Easy online ordering, great follow up, excellent delivery. Solid customer service all around.

11 de septiembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Great to hear it! Thank you for your review, and your purchase. Keep us in mind for the future!

Valorada con 1 estrellas sobre 5

Terrible! Be careful who you order from. Read about my experience

They ask for an honest experience so here it is....
First order.... Pizza oven. Was told I could expect it in 10 business days...we’ll after 3 weeks it finally came! No customer service tracking it for me, I had to call everyday and still they had no clue where it was!
Nonetheless it came. I was told this never happens and would never happen again. Ok.....
So I gave them a second chance.
Second order....Pizza oven #2
Was told it would definitely not be 3 weeks like last time. Well now it’s been 6 weeks and still no delivery of the equipment I purchased over a month ago!!!
The COO of this company is a joke, she has no idea where my equipment is and has no answers! No customer service, not an offer or discount, just basically saying sucks for you right now. Really? How do you have a job! Please do yourself a favor and stay away, I’m saving you from having a terrible experience. I hope this helps some of you who were thinking about buying from this company.

11 de septiembre de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Joe - after speaking to our manager on the phone and finding out that all communication has been with your wife, and that she had not been passing that information on to you, you told us that you would be retracting this review based on the misinformation. I am sorry to see that you have not done so, since you made it seem that we had taken care of the issues you thought that you had.

Valorada con 5 estrellas sobre 5

I spoke with a representative on the…

I spoke with a representative on the phone before placing my order online and she was very knowledgeable about the product I was inquiring about and very respectful and customer focused. I would definitely recommend them.

28 de agosto de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

We love hearing how helpful our people are! Thank you for your purchase, and your review!

Valorada con 5 estrellas sobre 5

I bought perfect beer cooler from them

I bought perfect beer cooler from them. Thanks.

27 de agosto de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

Glad you are happy with your purchase. We hope to work with you again soon!

Valorada con 3 estrellas sobre 5

I can't reach them with the phone…

I can't reach them with the phone because of the timezone. Lead times is to long for me. But service is good and product is perfect. I buy oven from them and it works without any problem.

Thanks.

24 de agosto de 2018
Opinión espontánea
Logotipo de Chef's Deal Restaurant Equipment Company

Respuesta de Chef's Deal Restaurant Equipment Company

I'm terribly sorry that we have had trouble communicating, but I am so glad that you are happy with your oven!

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