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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely abysmal experience. Ordered an item which never arrived, sent emails which kept promising time frames that came and went and eventually the site went down and the email I sent them bounced... Ver más

Valorada con 1 estrellas sobre 5

Paid £55 and never received anything, they now tell me they can only give me 60% refund as I bought in the sale LOL!!!! I don't think so Chevalier, you best open under another trade name very soon. An... Ver más

Valorada con 1 estrellas sobre 5

Again like so many others I have been duped by this company, seduced by the attractive Instagram images and website. My order took 3 weeks to arrive. When I chased them I was sent tracking info starti... Ver más

Valorada con 1 estrellas sobre 5

The same people as Lucille Mercier who have recently rebranded to Lucille DuPont because of so many negative reviews. Ordered the item, was sent the wrong size and they told me they wouldn’t deal with... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

SCAM

SCAM
Received items worth £279 and trying to return as the prints are scary and devilish. No returns address on site, I’ve emailed several times with no luck. I need a refund asap!!

1 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Again like so many others I have been…

Again like so many others I have been duped by this company, seduced by the attractive Instagram images and website. My order took 3 weeks to arrive. When I chased them I was sent tracking info starting with the items production in China, alarm bells started to ring! I never buy fast fashion, these products are poorly made, cheap polyester and most importantly are knock offs. The only thing I can say in their defence is that they have responded to my emails but give the same answer that they can only offer me 60% refund. I might have to take them up on this offer as I’m worried that they’ll just stop responding. Gutted.

17 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed an order almost a month ago…

I placed an order almost a month ago and I still have not received it. I requested a refund as I will no longer be at the location where my items were meant to be delivered but this was rejected. In the latest email I have been told my things should be with me within an additional 3/4 weeks which is ridiculous. Do not waste your time, order from a more reputable site.

25 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would not recommend purchasing from…

I would not recommend purchasing from this brand. The fabric description on the website was not accurate and the quality of the item I received was very cheap considering the $60 price tag. The company address is listed as France but shipping took at least 3 weeks and came from China. They say they offer returns but not if an item is discounted which is not inline with UK consumer law for online selling (and they discount everything so in reality they do not accept returns!). I had a long email exchange before they eventually gave me a refund.

12 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam - do not shop here

no response from customer service, over a month and no parcel nor no update from odd tracking number - scam. do not buy you will not recieve.

22 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give NO STARS… I would

If I could give NO STARS… I would. DO NOT ORDER from this company… I paid £43, 2 monthes ago and I have not received my order. I wish I had checked the reviews first. This company is a SCAM

11 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammed…

Scammed…
I thought I bought a good quality dress and after 3wks wait it arrived and look like fast fashion . Terrible , don’t buy !

9 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Gutted I fell for this scam as I …

Gutted I fell for this scam as I didn’t read these reviews before. Like everyone else says, clothes took over a month and are really poor quality. No garment labels, but don’t feel remotely like cotton. Am determined to get my money back with the help from my bank. Avoid!

7 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM!!!

SCAM!!!! As per all the other reviews I purchased an item that took nearly a month to arrive and when it did it wasn’t as described. Not linen and far too small. I now trying to get a refund and they are not responding to emails. Also their instagram account doesn’t allow messages or comments! Says everything! Contacting instagram to report the page! It’s just spam steer clear!

7 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trying to return two dresses very cheap…

Trying to return two dresses very cheap finish and fabric. Clothes has holes. No body answer my emails. Clothes come from china, it took a month to arrive, this is a scam. It is not true that the company is French. We need response. I am contacting my bank now.

2 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

HOW TO GET A REFUND

HOW TO GET A REFUND! This company is a scam. It’s insanely cheap rubbish, not from France. If you read their t&c’s they state if you’re in the EU you get a 14 day cooling off period where you can return the item and get a refund. This is the law in England if you buy online by the way. Also they state the fabrics are a mix of cotton/linen and polyester. The label reads 100% polyester on the product so there’s your second reason for a return, false advertising. Don’t fall for their ‘we’ll refund you 60% and you keep’, demand a full refund using these two reasons. Good luck 🤞🏼

15 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not purchase this brand

Do not purchase this brand - I thought it was lovely got targeted on instagram and at the time they weren’t any review yet…
So the reality is I ordered something and it took 25 days to come though i paid 9£ delivery for “express shipping”, I had to chase 3 times to know where it was and received really poor update without any ETA. Then when finally received the fit is awful, way too small and the quality is not at all as per photo. It’s just cheap copy design. Don’t make my mistake just stay away

29 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM company placed order received a…

SCAM company placed order received a tracking number, when I tried to find out were my order was the tracking and order number do not exist. No reply to emails or social media messages. I don’t usually write reviews but please DO NOT BUY from this company!!!!!

21 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a scam

It’s a scam. They ‘discount’ everything so when they don’t fit or when they eventually arrive and you realise it’s poorly made in average material, you can’t refund or return anything. Their response is that they don’t discount anything that’s ’on sale’ but will refund you 60%. Now they aren’t responding to me. Delivery takes 3-4 weeks. Don’t fall for it.

28 de julio de 2024
Opinión espontánea

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