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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would appreciate you with 5 stars. I can't give more stars. Because that's impossible. But I would recommended to all customers to CHI Institute. I set up a multiple purchase with the help of the cu... Ver más

Valorada con 5 estrellas sobre 5

I would give you 10 stars plus if I could. The customer service people worked with me as I set up a multiple purchase. The repair people tried extensively to fix my I-9 with an intermittent problem.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The new Palm is nothing short of fantastic. It's lighter, easier to hold and position and the adjustability of the settings makes it the easiest Infratonic device ever. My husband and I have a hard... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love their products. Innovation and commited customer service. As a practitioner I've used the infratonic line for decades. Invaluable tools. Every home should have one. I sincerely mean that.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para masajes

Escrito por la empresa

Our Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

175 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(175)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service!

Great service!
I-9 Use it with clients and at night every night!

Thanks!

3 de enero de 2020
Opinión espontánea
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Respuesta de CHI Institute

Hi Mary,

Thank you for the review! We are happy to hear that you use your Infratonic nightly!!!

- The CHI Team

Valorada con 4 estrellas sobre 5

Quick service got my battery quick

Quick service got my battery quick. What is best way to heal muscle at my ribs and back muscles seems very sore right now I've been my
my infratonic 9 and doesn't seem to help am I doing something wrong.

2 de enero de 2020
Opinión espontánea
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Respuesta de CHI Institute

Hi Deanna,

We are happy to hear that your battery was serviced quickly. There is a couple different methods and protocols we recommend for a sore back. I would recommend putting the Infratonic where it hurts the most or a given area to start- beginning with the balance setting for 20 minutes, 10 minutes with acute and ending 10 minutes back on balance.
We would love for you to give us a call at 1-800-682-7061 or send us an email at support@chi.us with your points of pain and we can recommend the best protocols that fit you!

- The CHI Team

Valorada con 4 estrellas sobre 5

You did a great job of repairing my…

You did a great job of repairing my machine. The reason I didn’t give you five stars is because the cord didn’t fit into the machine well when I receive the machine as a new one. Charging it was always an issue. You May want to tell the customer how to get a new battery. Happy new year.

31 de diciembre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Hi Susan,

Thank you for the review, we are happy to hear your device was repaired well! Is charging still an issue? I am sorry to hear that the original cord didn't fully fit into the device but I certainly hope you reached out to us so we can fix the issue!

We are always improving our ways to help customers! On our updated website, you can find battery packs under "Infratonic Accessories". It will also have a nice video of how to install your battery into your device! We appreciate your feedback.

- The CHI Team

Valorada con 5 estrellas sobre 5

Product arrived on time and it has a…

Product arrived on time and it has a very good quality. The moment you put it on, I started feeling a reaction, I use it every day.

27 de diciembre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Hi Rodrigo,

Thank you for the review! We are happy to hear you use your device daily!

- The CHI Team

Valorada con 5 estrellas sobre 5

Easy to order and received product in a…

Easy to order and received product in a timely manner. Helpful assistance when needed.

20 de diciembre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Hi Audrey,

Thank you for the review! We are here to help you whenever needed! Enjoy your new Infratonic !

- The CHI Team

Valorada con 5 estrellas sobre 5

Thank you for quickly repairing my…

Thank you for quickly repairing my unit. It works like new. I am very grateful.

4 de diciembre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Hi Candy,

Thank you for the review! We are glad to hear that your device was repaired quickly and efficiently!

- The CHI Team

Valorada con 5 estrellas sobre 5

Upgrade your experience.

I have been using the Chi pendant for a few months. I wear it everyday and have felt more grounded and able to stay calm even through emotionally taxing life changes.

I recently went to South America and used the Chi stone during my flight. I usually feel very groggy and exhausted after long international flights. However, after using the Chi stone I was able to hit the ground running once landing. I have since been using the Chi stone during times where I feel energetically vulnerable, it has helped me feel more alert and able to navigate emotional situations.

My order from Chi.us arrived quickly once I ordered.

4 de diciembre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Hi Nicolina,

Thank you for the review! That is wonderful that you are feeling more grounded and calm with the CHI Pendant and the CHI Stone!!

- The CHI Team

Valorada con 5 estrellas sobre 5

Company with Integrity

I have had only positive experiences with current and former employees of this organization. I went to their main office and met the inventor behind these wonderful products. I have been using their items for several months now and am very happy with the quality and results.

3 de diciembre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Hi Elizabeth,

Thank you so much for your review! That is amazing that you got to come to the main office and met Richard, he really is a wonderful person- we certainly appreciate him!

- The CHI Team

Valorada con 5 estrellas sobre 5

Love you folks and your products

Love you folks and your products. You always come through with help and a smile!

20 de noviembre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Hi Sharon,

Thank you for your review! It's wonderful to know you are satisfied with our products and customer service!

- The CHI Team

Valorada con 5 estrellas sobre 5

Excellent

Excellent. The Chi Institute's Infratonic 9 is the real deal in simulating the healing energies coming from a Chi Gung master.

11 de noviembre de 2019
Opinión espontánea
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Respuesta de CHI Institute

We appreciate you! Thank you, Jeff!

Valorada con 5 estrellas sobre 5

Restored to new condition 😁

The person I spoke with on phone correctly figured out what repair my I9 device needed, and repaired it to new working order. Very happy to have it back and use it. Turnaround time was very good. (About 2 weeks.)

25 de octubre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Nancy,

We are very pleased to know we were able to repair your Infratonic-9 and the repair process went smoothly for you!

Thank you,

CHI Institute

Valorada con 5 estrellas sobre 5

A Satisfied Customer

A power adapter couldn't be found by customer or the post officein spite of the tracking that it was delivered. When it was reported to CHI Institute, they promptly sent a replacement. What better proof that CHI has customer's satisfaction high in their priority.

20 de octubre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Thank you, Peter! We're happy to have helped to resolve the shipping issue.

Regards,

CHI Institute

Valorada con 5 estrellas sobre 5

Service and communication were…

Service and communication were excellent! The repair makes my device work and look brand new!! Thank you so much. You exceeded my expectations

19 de octubre de 2019
Opinión espontánea
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Respuesta de CHI Institute

We're so happy to know we were able to return your CHI device to "like new"! Thank you for your review, Susana!

Regards,

CHI Institute

Valorada con 5 estrellas sobre 5

The E9

The E9, has made my horse into a completely different horse. From being stiff and sore all the time to never missing a beat. This is an amazing machine that I have seen work wonders. The company is so helpful as well!

19 de octubre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Thank you, Benjamin! We could be happier to hear about how well the E9 has worked for you!

Valorada con 5 estrellas sobre 5

I have used Infratonic 8 for years and…

I have used Infratonic 8 for years and just purchased infratonic nine
recently. I broke my leg and it has helped immensely in the bone healing and pain. Thank you for this tremendous health healing tool. Love this company that has helped in all my healing issues over many years. Hugs to you Penny

18 de octubre de 2019
Opinión espontánea
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Respuesta de CHI Institute

Thank you, Penny! We're glad to help!

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